Kaseya IT Center vs Tanium comparison

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Kaseya IT Center

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Executive SummaryUpdated on Aug 6, 2024

Kaseya IT Center and Tanium are two leading IT management solutions. User reviews show that Tanium has the upper hand due to its comprehensive features and robust performance, despite Kaseya being favored for its affordable pricing.

Features: Kaseya IT Center offers remote monitoring, endpoint management, and automation capabilities. Tanium provides real-time data collection, powerful security tools, and incident response features.

Room for Improvement: Kaseya IT Center could enhance its scalability, integrate better third-party tools, and improve its customer support response time. Tanium could simplify its configuration process, improve support documentation, and make the initial setup less complex.

Ease of Deployment and Customer Service: Kaseya IT Center’s deployment process is straightforward but has slower customer support. Tanium’s deployment is more complex, but its customer service is highly responsive.

Pricing and ROI: Kaseya IT Center has lower setup costs and quicker ROI, which is attractive for smaller budgets. Tanium has higher initial costs but delivers strong long-term ROI due to its extensive features.

To learn more, read our detailed Kaseya IT Center vs. Tanium Report (Updated: October 2024).

Kaseya IT Center vs. Tanium

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Helped 814,763 peers since 2012

Categories and Ranking

Kaseya IT Center

Ranking in Server Monitoring

22nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Tanium

Ranking in Server Monitoring

10th

Average Rating

7.4

Number of Reviews

Ranking in other categories

Vulnerability Management (23rd), Endpoint Protection Platform (EPP) (36th), Endpoint Detection and Response (EDR) (26th)

Mindshare comparison

As of November 2024, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.4%, up from 0.4% compared to the previous year. The mindshare of Tanium is 11.7%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

ShaheenKapery

Solutions Architect at Altron

May 24, 2024

Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement

A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.

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Mo Vermeiren

Cybersecurity Business & Technology Consultant at Capgemini

Mar 31, 2022

Is able to make several campaigns work in parallel, but the user interface needs improvement

It's mainly used by the cybersecurity team for Windows patching and deployment of some software solutions I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a product that is very easy to learn."

"The solution's technical support is good."

"The stability is good. Our systems have been up for over two years without any stability issues."

"Tanium’s linear-chain architecture is valuable."

"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."

"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."

"The product is granular and can build complex roles compared to other EDR vendors."

"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."

"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

"I would say Tanium is the best tool for vulnerability management."

"Tanium's most valuable features are patch management, inventory, and distribution software."

More Tanium pros

Cons

"I would like to see MDM integration improved."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"At times, there is degradation in performance."

"The most painful thing is the interface. It's a bit unclear sometimes."

"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."

"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."

"The solution lacks mobility."

"The solution needs to improve the reporting and tracking capabilities."

"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."

"The reporting could be improved."

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

More Tanium cons

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"Pricing is okay and negotiable."

"It's an expensive solution. It would be nice if the cost were lower."

"There is an annual license required to use this solution."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The solution offers value for money."

"The solution is expensive but it's a good investment."

"It is higher than some competitors in the market."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

17%

Government

13%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Kaseya IT Center?

The solution's technical support is good.

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

What do you like most about Tanium?

Tanium’s linear-chain architecture is valuable.

What needs improvement with Tanium?

The reporting could be improved.

What is your primary use case for Tanium?

We collect end-point data. We use it to make AI models and provide it to customers. I use Tanium’s sensors, collect data, and develop dashboards. The sensors have many data types. If we need differ...

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Comparisons

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Compared 5% of the time

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Product Reports

Server Monitoring

Download Kaseya IT Center product report

Download Tanium product report

Also Known As

IT Center

No data available

Learn More

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Kaseya

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Kaseya IT Center vs. Tanium