Kaseya IT Center vs Tanium comparison

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Kaseya IT Center

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Executive SummaryUpdated on Aug 6, 2024

Kaseya IT Center and Tanium are two leading IT management solutions. User reviews show that Tanium has the upper hand due to its comprehensive features and robust performance, despite Kaseya being favored for its affordable pricing.

Features: Kaseya IT Center offers remote monitoring, endpoint management, and automation capabilities. Tanium provides real-time data collection, powerful security tools, and incident response features.

Room for Improvement: Kaseya IT Center could enhance its scalability, integrate better third-party tools, and improve its customer support response time. Tanium could simplify its configuration process, improve support documentation, and make the initial setup less complex.

Ease of Deployment and Customer Service: Kaseya IT Center’s deployment process is straightforward but has slower customer support. Tanium’s deployment is more complex, but its customer service is highly responsive.

Pricing and ROI: Kaseya IT Center has lower setup costs and quicker ROI, which is attractive for smaller budgets. Tanium has higher initial costs but delivers strong long-term ROI due to its extensive features.

To learn more, read our detailed Kaseya IT Center vs. Tanium Report (Updated: March 2025).

Kaseya IT Center vs. Tanium

March 2025

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Helped 842,296 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya IT Center

Ranking in Server Monitoring

21st

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Tanium

Ranking in Server Monitoring

9th

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Vulnerability Management (26th), Endpoint Protection Platform (EPP) (37th), Endpoint Detection and Response (EDR) (27th)

Mindshare comparison

As of March 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.4%, up from 0.3% compared to the previous year. The mindshare of Tanium is 7.1%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

ShaheenKapery

Solutions Architect at Altron

Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement

A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.

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Mo Vermeiren

Cybersecurity Business & Technology Consultant at Capgemini

Is able to make several campaigns work in parallel, but the user interface needs improvement

It's mainly used by the cybersecurity team for Windows patching and deployment of some software solutions I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability is good. Our systems have been up for over two years without any stability issues."

"It is a product that is very easy to learn."

"The solution's technical support is good."

"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."

"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."

"Tanium's most valuable feature is its instant discovery aspect."

"The interrogation piece was the most valuable feature because it was very detailed."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"The security features are very valuable."

"I like the tool's incident response and security patching."

"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

More Tanium pros

Cons

"At times, there is degradation in performance."

"I would like to see MDM integration improved."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."

"The solution needs to improve the reporting and tracking capabilities."

"We had some issues with the solution's OS upgrade."

"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."

"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."

"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."

"The solution lacks mobility."

More Tanium cons

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"Pricing is okay and negotiable."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The solution is expensive but it's a good investment."

"It's an expensive solution. It would be nice if the cost were lower."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"There is an annual license required to use this solution."

"The solution offers value for money."

"It is higher than some competitors in the market."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

17%

Government

13%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Kaseya IT Center?

The solution's technical support is good.

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

What do you like most about Tanium?

Tanium’s linear-chain architecture is valuable.

What needs improvement with Tanium?

When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, creat...

What is your primary use case for Tanium?

We primarily use Tanium for patching, focusing on vulnerabilities. Our major goal with Tanium is to patch based on vulnerabilities detected by our other vulnerability tools.

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Comparisons

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Product Reports

Download Kaseya IT Center product report

Server Monitoring

February 2025

Download Tanium product report

March 2025

Also Known As

IT Center

No data available

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life