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ServiceNow Discovery vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
IT Asset Management (9th), Cloud Resource Discovery Services (1st)
Tanium
Ranking in Server Monitoring
4th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Vulnerability Management (26th), Endpoint Protection Platform (EPP) (17th), Endpoint Detection and Response (EDR) (22nd), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of ServiceNow Discovery is 2.6%, down from 3.8% compared to the previous year. The mindshare of Tanium is 3.8%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Tanium3.8%
ServiceNow Discovery2.6%
Other93.6%
Server Monitoring
 

Featured Reviews

Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Centralized policies have improved remote endpoint control and have simplified data visibility
The integration is not simple and easy. It requires experienced users or people who have done the implementation. When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point. I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy. In terms of application deployment, for us, it was seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe one of the great functionalities or improvements in ServiceNow Discovery is its ability to gather information about any Configuration Items (CIs)."
"The data is really good, it's reliable and they keep adding to it."
"The security is a major part of the solution and customers look for the best security."
"The service management and operations management modules are valuable."
"The solution is straightforward to set up, it is stable, we can scale the solution, and the solution is user-friendly."
"When my team starting any project or learning a new environment, we always implement ServiceNow Discovery which can be used along with other products."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"Tanium is used for endpoint management, specifically patching and configuration management."
"Tanium is stable and it is also lightweight."
"It's definitely not complex, it is pretty user-friendly and it's a solid tool enterprise to use."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"The security features are very valuable."
"Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium is a very good product and I would rate it eight or nine out of ten."
 

Cons

"ServiceNow ITOM is particularly not very strong in terms of monitoring capabilities. They do not have any monitoring tool."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"I believe there is room for improvement in ServiceNow Discovery, particularly in providing more detailed information about network usage and communication between ServiceNow and the infrastructure."
"I cannot tie CMDB at this stage with strategic planning regarding ServiceNow Discovery ability to maintain accurate data in CMDB."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"The patterns are the biggest area where improvement could be made."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"The solution can give a lot of false positives."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The solution needs to improve the reporting and tracking capabilities."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."
"The main issues are the network connection because different customers have issues with their networks."
"The solution lacks mobility."
 

Pricing and Cost Advice

"It's on a yearly basis. We renew our contract for three years at a time."
"As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to make additional payments apart from the licensing fees for better support services from ServiceNow."
"It is not recommended for smaller companies because of the price."
"I would rate the product's pricing a six out of ten. We had availed some discount from the standard pricing. Even then, the tool's pricing is expensive. You have to pay some vendor service fees for the product's implementation."
"ROI (Return on Investment) is good. ServiceNow don't disclose the price publicly. They'll assess your organization's needs and then come up with a price."
"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
"The pricing is determined based on the CIs."
"The product pricing is fair and reasonable for the value it provides."
"There is an annual license required to use this solution."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"It is higher than some competitors in the market."
"The solution is expensive but it's a good investment."
"It's an expensive solution. It would be nice if the cost were lower."
"The solution offers value for money."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
6%
Financial Services Firm
14%
Government
11%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if w...
What is your primary use case for ServiceNow Discovery?
I have utilized ServiceNow Discovery for cloud management, specifically for basic AWS discovery. If you're having a VPS, it is also considered in discovery, and that falls under the cloud managemen...
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
What advice do you have for others considering Tanium?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...
 

Also Known As

No data available
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

York, National Grid, DXC Technology, experian, BEACHBODY
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about ServiceNow Discovery vs. Tanium and other solutions. Updated: April 2026.
896,563 professionals have used our research since 2012.