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ServiceNow Discovery vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
IT Asset Management (9th), Cloud Resource Discovery Services (1st)
Tanium
Ranking in Server Monitoring
4th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Vulnerability Management (26th), Endpoint Protection Platform (EPP) (17th), Endpoint Detection and Response (EDR) (22nd), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of ServiceNow Discovery is 2.6%, down from 3.8% compared to the previous year. The mindshare of Tanium is 3.8%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Tanium3.8%
ServiceNow Discovery2.6%
Other93.6%
Server Monitoring
 

Featured Reviews

Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Centralized policies have improved remote endpoint control and have simplified data visibility
The integration is not simple and easy. It requires experienced users or people who have done the implementation. When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point. I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy. In terms of application deployment, for us, it was seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"I would absolutely recommend ServiceNow Discovery to others."
"The process involving the original setup of the solution is excellent."
"We can scale the solution."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"It has been stable since deployment."
"The security is a major part of the solution and customers look for the best security."
"It is a stable solution...The initial setup of the product is straightforward."
"Tanium is stable and it is also lightweight."
"Tanium is a very good product and I would rate it eight or nine out of ten."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"Tanium is highly scalable."
"The security features are very valuable."
"Tanium is used for endpoint management, specifically patching and configuration management."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
 

Cons

"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"ServiceNow is very costly."
"It creates quite a bit of duplication, so that needs to be fixed."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility."
"The solution should improve the classes of discovery assets to disregard more junk data."
"It does create quite a few duplicate CIs, you need to monitor and clean them up."
"The product could improve some of the visualization and architecture setups."
"There are downsides and drawbacks in Tanium, and there is room for improvement from my perspective."
"The solution needs to improve the reporting and tracking capabilities."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"Our biggest issue with the solution is its lack of mobility."
"The solution lacks mobility."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"We had some issues with the solution's OS upgrade."
 

Pricing and Cost Advice

"The solution is very expensive."
"This is expensive, but it meets our needs."
"The price could be better. It's a bit on the pricey side."
"It's on a yearly basis. We renew our contract for three years at a time."
"ServiceNow Discovery has very broad pricing, so it becomes costly. It would be better if it had a pay-as-you-use licensing model because the total cost of ownership is quite high."
"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
"There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
"The solution is not inexpensive so pricing is rated a three out of ten."
"It's an expensive solution. It would be nice if the cost were lower."
"The solution offers value for money."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"It is higher than some competitors in the market."
"There is an annual license required to use this solution."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"The solution is expensive but it's a good investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
6%
Financial Services Firm
14%
Government
11%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if w...
What is your primary use case for ServiceNow Discovery?
I have utilized ServiceNow Discovery for cloud management, specifically for basic AWS discovery. If you're having a VPS, it is also considered in discovery, and that falls under the cloud managemen...
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
What advice do you have for others considering Tanium?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...
 

Also Known As

No data available
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

York, National Grid, DXC Technology, experian, BEACHBODY
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about ServiceNow Discovery vs. Tanium and other solutions. Updated: April 2026.
896,942 professionals have used our research since 2012.