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ServiceNow Discovery vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Discovery
Ranking in Server Monitoring
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
IT Asset Management (9th), Cloud Resource Discovery Services (1st)
Tanium
Ranking in Server Monitoring
4th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Vulnerability Management (25th), Endpoint Protection Platform (EPP) (16th), Endpoint Detection and Response (EDR) (22nd), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of May 2026, in the Server Monitoring category, the mindshare of ServiceNow Discovery is 2.8%, down from 3.9% compared to the previous year. The mindshare of Tanium is 3.9%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Tanium3.9%
ServiceNow Discovery2.8%
Other93.3%
Server Monitoring
 

Featured Reviews

Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Centralized policies have improved remote endpoint control and have simplified data visibility
The integration is not simple and easy. It requires experienced users or people who have done the implementation. When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point. I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy. In terms of application deployment, for us, it was seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"It has been stable since deployment."
"The data is really good, it's reliable and they keep adding to it."
"Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance."
"We can scale the solution."
"The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"The product provides great scalability features."
"The workflows are beneficial as they allow tasks to be assigned to respective teams without the need for coding."
"The solution's technical support is very responsive."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"The interrogation piece was the most valuable feature because it was very detailed."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"Tanium has made the process of detecting threats more proactive with its detection, so the process is easier and more efficient."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
 

Cons

"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"It is one of the most costly applications in terms of subscription costs."
"It does create quite a few duplicate CIs, you need to monitor and clean them up."
"I am not seeing significant ROI beyond breaking even on what I spend."
"ServiceNow Discovery is not the cheapest solution, and the pricing model is based on discovered nodes, so if you discover a lot, it becomes expensive."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The main issues are the network connection because different customers have issues with their networks."
"I would like to have more integrations and custom plugins to input."
"There are downsides and drawbacks in Tanium, and there is room for improvement from my perspective."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
 

Pricing and Cost Advice

"The pricing is determined based on the CIs."
"If the product is not deployed properly, it can be very expensive."
"ROI (Return on Investment) is good. ServiceNow don't disclose the price publicly. They'll assess your organization's needs and then come up with a price."
"I would rate the product's pricing a six out of ten. We had availed some discount from the standard pricing. Even then, the tool's pricing is expensive. You have to pay some vendor service fees for the product's implementation."
"This is expensive, but it meets our needs."
"It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
"It is an expensive product with a price that depends on the models that you wish to purchase."
"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"The solution is expensive but it's a good investment."
"There is an annual license required to use this solution."
"It is higher than some competitors in the market."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"It's an expensive solution. It would be nice if the cost were lower."
"The solution offers value for money."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
6%
Financial Services Firm
14%
Government
11%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if w...
What is your primary use case for ServiceNow Discovery?
I have utilized ServiceNow Discovery for cloud management, specifically for basic AWS discovery. If you're having a VPS, it is also considered in discovery, and that falls under the cloud managemen...
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
What advice do you have for others considering Tanium?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...
 

Also Known As

No data available
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

York, National Grid, DXC Technology, experian, BEACHBODY
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about ServiceNow Discovery vs. Tanium and other solutions. Updated: April 2026.
896,510 professionals have used our research since 2012.