ServiceNow Discovery vs Tanium comparison

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ServiceNow Discovery

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Executive SummaryUpdated on Jan 18, 2026

Tanium and ServiceNow Discovery are competitors in IT operations management. ServiceNow Discovery appears to have the upper hand due to its comprehensive features and broader integration capabilities that justify its price.

Features: Tanium provides rapid data collection, real-time endpoint management, and offers robust security and asset tracking. ServiceNow Discovery is known for its extensive integration, automation capabilities, and excels in comprehensive network data mapping and service-aware configuration management.

Room for Improvement: Tanium could improve in offering cloud-based options, simplifying its integration processes, and reducing initial setup complexity. ServiceNow Discovery can enhance its troubleshooting tools, expand its automation capabilities, and better support complex customizations for advanced users.

Ease of Deployment and Customer Service: ServiceNow Discovery's cloud-based deployment simplifies setup but may require some learning. Its customer service is supportive and accessible. Tanium's on-premises deployment is more complex yet provides significant control once established, beneficial for security-focused environments.

Pricing and ROI: Tanium's higher initial setup cost brings substantial ROI through efficient IT asset management and threat protection. ServiceNow Discovery offers moderate setup costs with ROI through operational efficiency, reducing manual processes and enhancing integration capabilities.

To learn more, read our detailed ServiceNow Discovery vs. Tanium Report (Updated: January 2026).

ServiceNow Discovery vs. Tanium

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ServiceNow Discovery

Ranking in Server Monitoring

4th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

IT Asset Management (6th), Cloud Resource Discovery Services (1st)

Tanium

Ranking in Server Monitoring

3rd

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Vulnerability Management (24th), Endpoint Protection Platform (EPP) (20th), Endpoint Detection and Response (EDR) (21st), Unified Endpoint Management (UEM) (5th)

Mindshare comparison

As of February 2026, in the Server Monitoring category, the mindshare of ServiceNow Discovery is 3.2%, down from 4.9% compared to the previous year. The mindshare of Tanium is 4.5%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Market Share Distribution
Product	Market Share (%)
Tanium	4.5%
ServiceNow Discovery	3.2%
Other	92.3%

Server Monitoring

Featured Reviews

Abhinay Sharma

Service Now Developer at Bangmetric services pvt ltd

Cloud discovery has improved asset visibility and reporting but still needs smarter automation

The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

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Vignesh K

Infra Vulnarability Manager at Rezilyens

Immediate results in patching promptly address vulnerabilities

When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process. Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The process involving the original setup of the solution is excellent."

"The service management and operations management modules are valuable."

"This solution provides excellent insights."

"They have a very good network in the infrastructure of Discovery."

"It is a stable solution...The initial setup of the product is straightforward."

"Stability-wise, I feel it is a good product."

"We mostly use the solution's ITSM and ITOM capabilities in most workflows."

"The most valuable feature of ServiceNow Discovery is its performance."

More ServiceNow Discovery pros

"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"I would say Tanium is the best tool for vulnerability management."

"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."

"I find the inventory and compliance features of Tanium to be the most impressive."

"Tanium's most valuable features are patch management, inventory, and distribution software."

"Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations."

"The interrogation piece was the most valuable feature because it was very detailed."

More Tanium pros

Cons

"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."

"The solution is too high priced."

"Improvements are required with the scripts used to collect the information from servers."

"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."

"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."

"The product could improve some of the visualization and architecture setups."

"It creates quite a bit of duplication, so that needs to be fixed."

"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."

More ServiceNow Discovery cons

"The most painful thing is the interface. It's a bit unclear sometimes."

"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."

"The solution lacks mobility."

"There are some bugs in the product. The tool needs to improve in the area of reporting."

"Tanium’s scalability could be improved."

"The solution needs to improve the reporting and tracking capabilities."

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

More Tanium cons

Pricing and Cost Advice

"It is an expensive product with a price that depends on the models that you wish to purchase."

"The product pricing is fair and reasonable for the value it provides."

"If the product is not deployed properly, it can be very expensive."

"Setting up and licensing for ServiceNow can be expensive, especially for enterprise service management."

"ServiceNow Discovery's licensing is not a very small investment, but it definitely pays off."

"This solution is a paid option within the ServiceNow framework."

"It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."

"It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."

More ServiceNow Discovery pricing and cost advice

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"It's an expensive solution. It would be nice if the cost were lower."

"There is an annual license required to use this solution."

"The solution offers value for money."

"It is higher than some competitors in the market."

"The solution is expensive but it's a good investment."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Healthcare Company

Financial Services Firm

15%

Government

11%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	5
Large Enterprise	23

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	11

Questions from the Community

What do you like most about ServiceNow Discovery?

The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.

What is your experience regarding pricing and costs for ServiceNow Discovery?

The pricing information for ServiceNow Discovery was requested but not provided.

What needs improvement with ServiceNow Discovery?

A CMDB debugging tool to give indication about the errors that appear would be appreciated.

What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

What advice do you have for others considering Tanium?

For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...

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Compared 8% of the time

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Compared 6% of the time

BigFix vs Tanium

Compared 4% of the time

NinjaOne vs Tanium

Compared 4% of the time

Trellix Endpoint Security Platform vs Tanium

Compared 3% of the time

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Product Reports

ServiceNow Discovery

Download ServiceNow Discovery product report

Download Tanium product report

Also Known As

No data available

Tanium Inc Cloud, Tanium XEM

Overview

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

ServiceNow

Tanium offers robust endpoint protection, patching, and inventory management, consolidating the functions of tools like BigFix with capabilities in incident response, network security, and cloud or on-premise deployments.

Known for real-time capabilities, Tanium provides detailed analytics, security features, and device management. Users benefit from quick implementation, real-time updates, and patching campaigns. Despite its strengths, integration and custom plugin expansion remain areas to improve, along with data visualization and network optimization. Reporting enhancements and user training could advance its usability, and some UI elements may require updates for clarity and security.

What are the essential features of Tanium?

Detailed Analytics: Provides actionable insights for better decision-making.
Security Capabilities: Offers strong defense measures against threats.
Real-Time Queries: Facilitates immediate information access.
Patch Management: Streamlines software updates across devices.
Device Management: Efficiently handles comprehensive inventory and monitoring tasks.

What benefits should users expect?

Ease of Use: Simplifies complex IT tasks.
Scalability: Adapts to growing IT infrastructure needs.
Integration Flexibility: Merges with existing systems effortlessly.
Real-Time Updates: Ensures current data availability for informed actions.

Tanium's deployment spans industries focusing on endpoint protection and compliance, ensuring reliable device and server management in settings where safety and quick adaptation are critical. Organizations use it for application deployment, compliance checks, and integrating it as an EDR solution, enhancing overall security and operational efficiencies.

Sample Customers

York, National Grid, DXC Technology, experian, BEACHBODY

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

ServiceNow Discovery vs. Tanium