One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports.
ServiceNow Discovery is part of the comprehensive ServiceNow suite, offering agentless operation for simplified deployment and reduced maintenance. It enhances IT operations with insights, identifies unknown servers or vulnerabilities, and facilitates automated service management, improving visibility and control over IT processes. It provides robust discovery capabilities for public cloud infrastructures and supports extensive scalability. However, service mapping and information collection scripts need improvement, costs are high, and technical support is inadequate.
