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Faddom vs ServiceNow Discovery comparison

Faddom and ServiceNow are both solutions in the IT Asset Management category. Faddom is ranked #27, while ServiceNow is ranked #5 with an average rating of 8.1. Faddom holds a 0.6% mindshare in IAM, compared to ServiceNow’s 4.0% mindshare. Additionally, 97% of ServiceNow users are willing to recommend the solution.
Faddom
  • 133 Views
  • 78 Comparison Views
ServiceNow Discovery
Read 40 ServiceNow Discovery reviews
  • 991 Views
  • 467 Comparison Views
97% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Faddom and ServiceNow Discovery based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.

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To learn more, read our detailed IT Asset Management Report (Updated: August 2024).
Buyer's Guide
IT Asset Management
August 2024
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Helped 802,829 peers since 2012
 

Categories and Ranking

Faddom
Ranking in IT Asset Management
27th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Cloud Migration (23rd), IT Service Management (ITSM) (46th)
ServiceNow Discovery
Ranking in IT Asset Management
5th
Average Rating
8.2
Number of Reviews
40
Ranking in other categories
Server Monitoring (3rd), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of September 2024, in the IT Asset Management category, the mindshare of Faddom is 0.6%, up from 0.4% compared to the previous year. The mindshare of ServiceNow Discovery is 4.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

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Subham Roy - PeerSpot reviewer
Nov 21, 2023
Streamlines IT infrastructure management by automating asset identification and maintaining an accurate configuration management database, enhancing efficiency and decision-making
We use it to gather information from cloud environments such as Azure and GCP. The aim is to conduct scans for various assets, including laptops, desktops, servers, and software. This process extends to retrieving details from the client's database within their cloud infrastructure We have…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"I would rate the product's pricing a six out of ten. We had availed some discount from the standard pricing. Even then, the tool's pricing is expensive. You have to pay some vendor service fees for the product's implementation."
"This is expensive, but it meets our needs."
"If the product is not deployed properly, it can be very expensive."
"Setting up and licensing for ServiceNow can be expensive, especially for enterprise service management."
"There is a need to make payments every quarter of a year towards the licensing costs of the solution. ServiceNow Discovery is an expensive tool."
"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
"ServiceNow Discovery's licensing is not a very small investment, but it definitely pays off."
"It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."
More ServiceNow Discovery pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about ServiceNow Discovery?
The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.
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What is your experience regarding pricing and costs for ServiceNow Discovery?
The product pricing is fair and reasonable for the value it provides. However, it is important to factor in the ongoing maintenance costs, as the system requires professional upkeep to ensure optim...
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What needs improvement with ServiceNow Discovery?
The continuous improvement in the quality and customization of the product features would be beneficial, particularly as more customers rely heavily on its capabilities.
See all answers
 

Comparisons

ServiceNow vs Faddom Logo
ServiceNow vs Faddom
Compared 50% of the time
More Faddom Competitors
Tanium vs ServiceNow Discovery Logo
Tanium vs ServiceNow Discovery
Compared 29% of the time
Lansweeper vs ServiceNow Discovery Logo
Lansweeper vs ServiceNow Discovery
Compared 15% of the time
Microsoft Configuration Manager vs ServiceNow Discovery Logo
Microsoft Configuration Manager vs ServiceNow Discovery
Compared 14% of the time
ScienceLogic vs ServiceNow Discovery Logo
ScienceLogic vs ServiceNow Discovery
Compared 6% of the time
More ServiceNow Discovery Competitors
 

Product Reports

Buyer's Guide
Cloud Migration
September 2024
Faddom reportDownload Faddom product report
Buyer's Guide
ServiceNow Discovery
August 2024
ServiceNow Discovery reportDownload ServiceNow Discovery product report
 

Learn More

Faddom
Video not available
ServiceNow
 

Overview

Faddom is the application observability platform for the secure era. Be in control of your business applications with our agentless application dependency mapping platform. Visualize your on-premise and cloud infrastructure with continuous, automatic updates in as little as 60 minutes and see all your servers and applications and how they are connected to each other.

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

 

Sample Customers

Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris
York, National Grid, DXC Technology, experian, BEACHBODY
Buyer's Guide
IT Asset Management
August 2024
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.