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KerioControl vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
6.8
KerioControl delivered significant financial benefits through bandwidth optimization, VPN efficiency, and reduced support, maintenance, and security expenses.
Sentiment score
5.7
Palo Alto Networks VM-Series delivers strong ROI through enhanced security, rapid deployment, and significant time savings despite high pricing.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Customers can see data within a week, indicating a quick return on investment.
Senior Manager Technical Security at Hitachi Systems, Ltd.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
5.3
KerioControl support receives mixed reviews, with some praise but many report slow responses and reliance on online communities.
Sentiment score
7.5
Customers appreciate Palo Alto Networks VM-Series support for responsiveness and expertise, despite occasional delays and high premium service costs.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I have never needed to contact customer support as the product is easy to use.
Product manger at Asbis Mediteranean
The support quality could be improved.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Resolving issues promptly.
Head of Sales at Omgea Exim Ltd
They are responsive and provide high-quality assistance.
Cyber security consultant at L&T Technology Services
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
6.7
KerioControl suits small to medium businesses but faces scalability issues in larger enterprises, requiring hardware upgrades for increased capacity.
Sentiment score
7.4
Palo Alto Networks VM-Series is scalable, easy to deploy, and suits businesses with positive feedback on flexibility and growth.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
Product manger at Asbis Mediteranean
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
Security Technical Lead at a tech services company with 11-50 employees
The solution is scalable and can easily handle an increase in the number of users.
Cyber security consultant at L&T Technology Services
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Senior Security Consultant at Netsecurity.no
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.2
KerioControl is stable and reliable, with minor hardware or update challenges, and performs well according to user assessments.
Sentiment score
8.2
Palo Alto Networks VM-Series is highly regarded for stability, reliable performance, and consistent uptime, despite minor navigation delays.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
Hardware is generally very stable.
Security Technical Lead at a tech services company with 11-50 employees
I have not experienced any major problems or downtime.
Senior IT Infrastructure Specialist at contemi
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Senior Security Consultant at Netsecurity.no
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
KerioControl requires improvements in VPN, user interface, support, security, performance, and customization features for large networks.
Palo Alto Networks VM-Series needs UI updates, better platform integration, scalability, user-friendliness, and improved documentation for broader efficiency.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Cyber security consultant at L&T Technology Services
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Security Technical Lead at a tech services company with 11-50 employees
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
Sr. Network Engineer at a tech services company with 1-10 employees
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
KerioControl offers affordable pricing with complex licensing, appreciated features, but high annual fees can be challenging for small offices.
Palo Alto VM-Series is costly but reliable, with complex licensing; AWS Marketplace offers scalable subscription options.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The price for the product is rated as ten out of ten.
Product manger at Asbis Mediteranean
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
Security Technical Lead at a tech services company with 11-50 employees
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Senior IT Infrastructure Specialist at contemi
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Head of Sales at Omgea Exim Ltd
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
KerioControl provides user-friendly navigation, robust security features, VPN support, and efficient network management with positive feedback on ease of use.
The VM-Series provides scalable, flexible security with advanced threat management, visibility, and integration features, enhancing network protection.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
Product manger at Asbis Mediteranean
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Security Technical Lead at a tech services company with 11-50 employees
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Senior Security Consultant at Netsecurity.no
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
KerioControl
Ranking in Firewalls
27th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (16th), Unified Threat Management (UTM) (10th)
Palo Alto Networks VM-Series
Ranking in Firewalls
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Advanced Threat Protection (ATP) (11th)
 

Mindshare comparison

As of January 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.7%, down from 20.5% compared to the previous year. The mindshare of KerioControl is 1.1%, down from 1.4% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate18.7%
Palo Alto Networks VM-Series1.3%
KerioControl1.1%
Other78.9%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MM
Senior Systems Tech/Admin at Samco Software Inc.
Comprehensive Security Features and High Ease of Setup Elevate User Experience
The best features for KerioControl are its proprietary VPN protocol, which does not connect easily with other firewalls unless you enable IPsec. It will only connect to KerioControl. KerioControl is very valuable for business. Key points where KerioControl is valuable include its own anti-spam, intrusion prevention, and antivirus, which is included in the yearly subscription renewals. The VPN capabilities are helpful in managing my remote or distributed workforce, as we create documents and set up a location for clients to download. Clients can download KerioControl's VPN client online, and they just have to log in from the VPN client, which connects easily. I assess the firewall function in filtering both incoming and outgoing network traffic with KerioControl as excellent. Everything is logged, and any intrusion, antivirus, virus, or anything foreign to the system trying to hack in gets logged, and we can easily block those IPs.
AV
Cyber security consultant at L&T Technology Services
Enhance cybersecurity for large enterprises using advanced threat management
An improvement could be the integration of security intelligence with Palo Alto cloud via APIs. This would allow IOCs, domains, and hash values to be automatically entered, reducing manual entry. Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
7%
Media Company
7%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise17
Large Enterprise24
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about KerioControl?
The solution provides feasibility regarding cyber privacy.
What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the p...
What needs improvement with KerioControl?
Regarding KerioControl's application awareness and control feature, I have not used it much.
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Triton Technical, McDonald's
Warren Rogers Associates
Find out what your peers are saying about KerioControl vs. Palo Alto Networks VM-Series and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.