OpenText 360 for SharePoint and KiSSFLOW compete in the market for streamlining business processes. KiSSFLOW has the upper hand with its accessible approach to workflow automation, appealing for businesses seeking simplicity despite higher costs.
Features: OpenText 360 for SharePoint offers robust integration capabilities, document management, and compliance features, catering to organizations that utilize the Microsoft ecosystem. KiSSFLOW provides intuitive workflow creation, customization, and a user-friendly interface focused on operational efficiency.
Room for Improvement: OpenText 360 for SharePoint could enhance its user interface, deployment complexity, and customer support responsiveness. KiSSFLOW may benefit from a reduction in its higher ongoing costs, expanding more advanced integration options, and enhancing its initial setup customization capabilities.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint benefits organizations already using SharePoint by leveraging existing infrastructure, though it can be complex, requiring significant IT involvement. KiSSFLOW offers more straightforward cloud-based deployment, favored for quick setup and more responsive customer support.
Pricing and ROI: OpenText 360 for SharePoint generally involves higher initial setup costs but provides a greater ROI for companies leveraging its comprehensive features. KiSSFLOW favors a more predictable subscription model with lower upfront expenses, suitable for smaller to medium businesses focused on cost-effective scalability, while its ROI is appealing due to swift deployment and increased productivity.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
