We performed a comparison between KiSSFLOW and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support team responds fast."
"The best thing about Kissflow is its user-friendliness."
"The user interface is very, very good."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"I like the forms which help us to get information."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The most valuable feature is the performance."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The solution offers excellent workflows."
"Powerful, full-featured business process management with excellent support"
"The solution has very helpful technical support."
"The solution is operating well overall."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"It's a good tool for workflow automation."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"The integration between forms should be made easier."
"KiSSFLOW needs to improve its integration."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"There is a lag in the delay between API calls."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"The solution's pricing model or licensing model could be a little better."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"This is an expensive solution."
"The UI part needs improvement."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. KiSSFLOW is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our KiSSFLOW vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
