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Appian vs KiSSFLOW comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
No sentiment score available
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
Sentiment score
5.2
KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
7.2
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
No sentiment score available
KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
8.5
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
Sentiment score
8.4
KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Process Automation (4th), Process Mining (6th)
KiSSFLOW
Ranking in Business Process Management (BPM)
11th
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
11th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Business Performance Management (7th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of KiSSFLOW is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about Appian vs. KiSSFLOW and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.