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LastPass vs RoboForm comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LastPass
Ranking in Enterprise Password Managers
16th
Average Rating
7.4
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (21st), AIOps (24th)
RoboForm
Ranking in Enterprise Password Managers
24th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Password Managers category, the mindshare of LastPass is 2.9%, down from 3.7% compared to the previous year. The mindshare of RoboForm is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

MK
Oct 21, 2021
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
AB
May 9, 2019
Helps me deal with a litany of access credentials, but the user interface is not well structured
Our primary use for this solution is password management. We have so many websites, passwords, and user IDs that it is impossible to remember them all This solution has helped us deal with the litany of access credentials, whether business or personal. The most valuable feature is that it stores…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault."
"Reduction in number of sensitive passwords stored insecurely on local systems."
"It is easy to use."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"Off-boarding of people is easy without changing shared account passwords."
"Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"The most valuable feature is that it stores all of your user IDs and passwords, and unlocks them with just one master password."
 

Cons

"It is not super feature laden. It does not stand out versus the competition."
"Its user interface should be better, and there should probably be more information about scalability."
"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."
"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"I would like to be able to reduce the log out time of the session."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"The user interface is in need of improvement."
 

Pricing and Cost Advice

"If you import from sources like XML, keepass, CSV files be sure to clean the import files, this reduces the adjustments in the slow tool itself."
"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."
"It would be nice to do a quarterly true-up process with them versus having to buy 50 licenses at a time when we realize we're out, then we have to buy more. So far, they have been nice about letting us exceed our allotment and just letting us true-up on our own, but a more robust quarterly true-up process would be good."
"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."
"In terms of pricing, my feeling is that they are all roughly the same. LastPass is in line with its competitors, plus or minute a dollar or two per month."
"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."
"The previous pricing was of good value. I don't really know, as of now, whether the new pricing is. The Enterprise license is $48 per license per year now. That is a steep increase of $24, which is what it was when we first signed up."
"The subscription model is rated at a fair price."
"The personal version is approximately $20 USD per year."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Insurance Company
12%
Financial Services Firm
10%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
 

Also Known As

LastPass Business, LastPass Enterprise, Lastpasss
RoboForm For Business
 

Overview

 

Sample Customers

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Blackboard, Celanese, Kemper, novo nordisk, pwc, Defense Information Systems Agency, Littelfuse, University of Michigan
Find out what your peers are saying about Microsoft, CyberArk, Amazon Web Services (AWS) and others in Enterprise Password Managers. Updated: October 2024.
814,649 professionals have used our research since 2012.