LiveChat and OrbusInfinity both compete in the customer communication solutions market. LiveChat leads with superior support options, while OrbusInfinity sets itself apart with advanced features praised by users as worth the investment.
Features: LiveChat provides real-time chat, integration with multiple messaging platforms, and customizable chat interfaces. OrbusInfinity offers a unified platform for email, chat, and voice communications paired with advanced reporting tools.
Ease of Deployment and Customer Service: LiveChat is simple to deploy with extensive documentation and responsive customer service. OrbusInfinity has a more complex deployment but benefits from personalized onboarding support.
Pricing and ROI: LiveChat offers a transparent pricing model with minimal setup costs and good ROI, appealing to budget-conscious businesses. OrbusInfinity, while more expensive to set up, provides substantial ROI through its wide-ranging features suitable for larger organizations.
Premium live chat software with help desk features.
Used by businesses to provide amazing customer service, increase online conversion and improve sales results.
LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.
Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.
Give it a try at https://www.livechatinc.com
OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Our dashboards and collaboration platform help you track, create and capture value for a better future.
With an intuitive interface, you can get the right info at the right time and make better, data-driven decisions.
Reduce redundant technology, identify cost drivers quickly and free up resources for innovation.
Full transparency and control enable stronger regulatory compliance leading to less risk and more certainty in your outcomes.
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