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LogicManager vs MetricStream comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogicManager
Ranking in GRC
30th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Data Privacy Management Software (14th)
MetricStream
Ranking in GRC
2nd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), IT Governance (2nd), IT Vendor Risk Management (4th)
 

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of LogicManager is 1.1%, up from 1.0% compared to the previous year. The mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
LogicManager1.1%
Other95.7%
GRC
 

Featured Reviews

DmitryKerov - PeerSpot reviewer
Software Engineering Team Lead at Northern Light
Out of the box and ready to go with excellent support available
LogicMonitor offers great support, they helped us a lot and responded very quickly. It's out of the box so once we deployed it was ready to go without requiring any special setup. I really appreciate that the whole solution feels like it's made by engineers, for engineers. I like that I can dive deep on my own and don't need support for that.
CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is superb; it's the best support I've ever worked with."
"Out of the box solution that doesn't require any special setup."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Centralizing those processes has reduced errors and made audits faster while improving collaboration, as reviewers can log in at any point to see pending actions and who is responsible for them without the confusion of shared Excel sheets."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."
"The interface is mobile-friendly and it is getting a good response from our customers."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
 

Cons

"A little too expensive."
"The solution should be less expensive."
"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."
"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."
"The support part is terrible, rating about one out of ten."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"From my standpoint, MetricStream is a bit costly. We spend a significant amount of money for the product, and I cannot disclose specifics due to confidentiality."
"MetricStream is a very costly application; we cannot save money."
"Currently, I believe MetricStream has sufficient functionality, but for the Indian banking sector, the UI and overall complexity could be improved, as many Indian banks require a simplified UI."
 

Pricing and Cost Advice

Information not available
"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Healthcare Company
10%
Real Estate/Law Firm
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

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Earn 20 points
What needs improvement with MetricStream?
MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself. It depended on how knowledgeable the person using it was. If ...
What is your primary use case for MetricStream?
My main use case for MetricStream is the automation of the IT audit process, governance, risk, and compliance. I was working for a specific third-party client who was implementing MetricStream, and...
What advice do you have for others considering MetricStream?
Overall, the API integrations of MetricStream were very good, and I did not face any issues, so it was good. I did not face any major challenges when customizing MetricStream to fit my organization...
 

Comparisons

 

Overview

 

Sample Customers

First Marblehead Corporation, Blue Cross Blue Shield of Hawaii, University Hospitals, Corporate One FCU, Casella Waste Systems, Bank of Stockton, Vina Capital Group, C1 Bank, DentaQuest
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: August 2026.
908,344 professionals have used our research since 2012.