Try our new research platform with insights from 80,000+ expert users

IBM OpenPages vs MetricStream comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Ranking in IT Governance
2nd
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
MetricStream
Ranking in GRC
10th
Ranking in IT Governance
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (11th), IT Vendor Risk Management (13th)
 

Mindshare comparison

As of March 2025, in the GRC category, the mindshare of IBM OpenPages is 5.6%, down from 5.7% compared to the previous year. The mindshare of MetricStream is 4.8%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Badri Anand Santhanam - PeerSpot reviewer
Enhancing operational risk management and reporting capabilities with insightful dashboards and automated features
IBM OpenPages offers strong reporting capabilities with Cognos integration, providing standard tabular reports, various charts, and powerful dashboards for different lines of defense. It caters to the first line managing risks and controls, the second line of SMEs providing oversight, and the independent audit function with an internal audit management module. The solution is more intuitive and task-based, allowing better involvement of the risk function across different lines of defense. The automated features translate into reporting capabilities, and data can be easily extracted and downloaded in different formats.
AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"IBM OpenPages provides time savings in recording risk management components."
"IBM OpenPages saves time in my work as a developer."
"The most valuable features are the workflow engine, calculations, and security rules."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
 

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"Some self-relationships are not available in OpenPages' relationship model."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
 

Pricing and Cost Advice

Information not available
"They are flexible in terms of customers' needs."
report
Use our free recommendation engine to learn which GRC solutions are best for your needs.
842,388 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
8%
Manufacturing Company
6%
Government
6%
Educational Organization
28%
Financial Services Firm
20%
Computer Software Company
8%
Non Profit
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do n...
What is your primary use case for IBM OpenPages?
I primarily use IBM OpenPages ( /products/ibm-openpages-reviews ) for compliance and audit programs.
What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM OpenPages has a slightly upper hand as IBM has come up with powerful Artificial ...
 

Also Known As

OpenPages
No data available
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about IBM OpenPages vs. MetricStream and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.