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IBM OpenPages vs MetricStream comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Ranking in IT Governance
2nd
Average Rating
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
MetricStream
Ranking in GRC
10th
Ranking in IT Governance
3rd
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (10th), IT Vendor Risk Management (12th)
 

Mindshare comparison

As of November 2024, in the GRC category, the mindshare of IBM OpenPages is 5.7%, up from 5.4% compared to the previous year. The mindshare of MetricStream is 4.3%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
Enables us to manage global workflow and users' relationships with the links
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk register and something with risk controls. It is a new area for us. We are actively marketing this…
AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The product’s interface is very intuitive."
"The most valuable features are the workflow engine, calculations, and security rules."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
 

Cons

"Some self-relationships are not available in OpenPages' relationship model."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"The solution must allow customization in reporting."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
 

Pricing and Cost Advice

"The solution is not cheap."
"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
9%
Healthcare Company
6%
Manufacturing Company
6%
Educational Organization
32%
Financial Services Firm
21%
Computer Software Company
9%
Non Profit
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
What is your primary use case for IBM OpenPages?
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk regis...
What advice do you have for others considering MetricStream?
There are 3 industry leading GRC software and they are IBM OpenPages, MetricStream and RSA Archer. In the areas of Operational Risk, Regulatory Management, Policy Management, Operational Resilience...
 

Also Known As

OpenPages
No data available
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about IBM OpenPages vs. MetricStream and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.