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MetricStream vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024
 

Categories and Ranking

MetricStream
Ranking in GRC
9th
Ranking in IT Governance
3rd
Ranking in IT Vendor Risk Management
13th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (10th)
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the GRC category, the mindshare of MetricStream is 4.7%, up from 4.0% compared to the previous year. The mindshare of RSA Archer is 16.5%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.
Raviteja Nekkanti - PeerSpot reviewer
User-friendly, minimal learning curve and good for security assessment
My use case is for security assessment. It's my daily task. I use it for security assessment in Azure. We have tickets where users need to submit details about an application, computer, or server. For Archer, my direct task is to assess the security risk of an application, infrastructure, or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"It has the best workload management features."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"Enables development of any application, automation of any workflow including the GRC work processes."
 

Cons

"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"I find the tech support to be inadequately knowledgeable."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"The design and advanced workflow need to be improved."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"GUI could be improved."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"The solution’s pricing is moderate."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The price of the solution is very affordable."
"It is not expensive. It is reasonable. We only pay for the licensing."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
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Top Industries

By visitors reading reviews
Educational Organization
31%
Financial Services Firm
21%
Computer Software Company
9%
Insurance Company
4%
Educational Organization
53%
Financial Services Firm
12%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

No data available
Archer
 

Learn More

 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about MetricStream vs. RSA Archer and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.