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RSA Archer pros and cons

Vendor: RSA
4.0 out of 5
Badge Ranked 1
1,131 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

RSA Archer enables seamless integration of data systems and automation of workflows, enhancing process efficiency.
Its advanced workflow and reporting features allow for streamlined risk management and comprehensive data analysis.
RSA Archer's flexibility and adaptability in creating automated applications and managing diverse activities are highly valued.
With robust asset, risk, and vendor management capabilities, RSA Archer provides a comprehensive solution for enterprise needs.
Its inbuilt modules and centralized data repository support effective governance and risk management strategies.

CONS

RSA Archer is resource-hungry and may be expensive for small companies.
There are issues with API integrations and a need for more seamless customization capabilities.
Users report poor error reporting and inadequate knowledgeable tech support.
There are concerns about poor data feed notifications, leading users to consider alternative solutions.
The search functionality and exporting capabilities could be improved to be more efficient.
 

RSA Archer Pros review quotes

IA
Aug 29, 2019
The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else.
VS
Jan 12, 2020
The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily.
reviewer1696113 - PeerSpot reviewer
Oct 18, 2021
Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today.
Learn what your peers think about RSA Archer. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
KS
Nov 26, 2021
It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful.
reviewer1746588 - PeerSpot reviewer
Dec 17, 2021
Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc.
MB
Dec 2, 2021
RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation.
HK
Oct 13, 2021
With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades.
VS
Oct 29, 2021
Flexible record permissions and data import features.
reviewer1262205 - PeerSpot reviewer
Dec 9, 2020
The part I liked about Archer was the risk assessment for deficiencies and being able to use it there.
reviewer1696191 - PeerSpot reviewer
Oct 18, 2021
Enables development of any application, automation of any workflow including the GRC work processes.
 

RSA Archer Cons review quotes

IA
Aug 29, 2019
The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards.
VS
Jan 12, 2020
There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released.
reviewer1696113 - PeerSpot reviewer
Oct 18, 2021
RSA Archer might be a bit expensive for small companies because it's a vast tool.
Learn what your peers think about RSA Archer. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
KS
Nov 26, 2021
There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons.
reviewer1746588 - PeerSpot reviewer
Dec 17, 2021
There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition.
MB
Dec 2, 2021
The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG.
HK
Oct 13, 2021
It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install.
VS
Oct 29, 2021
The solution as a whole could be simplified.
reviewer1262205 - PeerSpot reviewer
Dec 9, 2020
It's resource-hungry, that's the best way of putting it.
reviewer1696191 - PeerSpot reviewer
Oct 18, 2021
GUI could be improved.