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ProcessUnity vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProcessUnity
Ranking in GRC
20th
Ranking in IT Vendor Risk Management
12th
Average Rating
6.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Vulnerability Management (73rd)
RSA Archer
Ranking in GRC
1st
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
IT Governance (1st)
 

Mindshare comparison

As of March 2025, in the GRC category, the mindshare of ProcessUnity is 2.7%, up from 1.9% compared to the previous year. The mindshare of RSA Archer is 16.9%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

reviewer1007568 - PeerSpot reviewer
Scales well and technical support is good, but it is expensive
The majority of our customers nowadays are looking forward to having cloud-based control models. However, some of our clients have to keep their data in their own data center in order to satisfy compliance. In summary, compared to the other products that are available in India, technical support and scalability are good. Overall, it is a very good product. That said, there are other tools that meet the feature requirements and are more cost-effective. I would rate this solution a six out of ten.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is simple to use."
"Solution is scalable."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"From my perspective as a customer and end user, RSA is about the look and feel."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
 

Cons

"There are not many partners for this product in India, which makes the OEM very difficult to reach."
"Performance could be improved."
"I find the tech support to be inadequately knowledgeable."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"The design and advanced workflow need to be improved."
"The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky."
 

Pricing and Cost Advice

"Compared to similar products by other vendors, this is an expensive one."
"The price of the solution is very affordable."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"I am not sure about other companies, but it's quite expensive."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"It is not expensive. It is reasonable. We only pay for the licensing."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
7%
Educational Organization
51%
Financial Services Firm
13%
Computer Software Company
5%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Also Known As

CyberGRX
Archer
 

Overview

 

Sample Customers

ICON, Abercrombie & Fitch, Live Nation, VyStar Credit Union, FHLBank Topeka
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, AuditBoard and others in GRC. Updated: February 2025.
842,296 professionals have used our research since 2012.