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OneTrust GRC vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneTrust GRC
Ranking in GRC
2nd
Ranking in IT Vendor Risk Management
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
IT Governance (1st)
 

Mindshare comparison

As of January 2025, in the GRC category, the mindshare of OneTrust GRC is 8.6%, down from 9.1% compared to the previous year. The mindshare of RSA Archer is 16.7%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…
IMRAN ALMARZOOQI - PeerSpot reviewer
A rich feature set helps save time and effort, making us more efficient and saving us money
The dashboarding in this solution needs to be improved, specifically the graphics. I am trying to find other solutions because I want to create management dashboards. This product has its own built-in design capabilities and how to present things, but it doesn't have a bullet chart. The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards. We are doing audits and risk management, and there are timelines related to when things are due. All of that can be very easily seen in a bullet chart graph, but what is available now are pie charts, bar charts, and the simple information that is not as meaningful. The reporting features are very basic, PowerPoint-like capabilities, that should be improved. They should be more like the features available in Power BI, or Tableau. As a workaround, I tried dumping the information from Archer into these two solutions, but it would be much better to have the functionality built-in. When it comes to searching, the filtering process is not very intuitive. If I want to filter then I have to use too many buttons to get to what I'm trying to search for. If they can simplify the researching process then that would be good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We receive notifications or cases and prioritize them accordingly, which helps us address issues promptly."
"The product helps us streamline audit and incident management processes."
"Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals."
"It does help in the automation of our privacy impact assessments."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"As a solution for IT risks, it is a very good product."
"OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
"From my perspective as a customer and end user, RSA is about the look and feel."
"Solution is scalable."
"Archer seamlessly integrates data systems without requiring additional software."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Easy to implement with a high level of automation."
 

Cons

"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
"I wish there were more customization options, particularly within the privacy rights automation module."
"The product is not that easy to set up."
"The financial area of RSA Archer has room for improvement."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"Slow turnaround time from support team."
"The solution can be a little slow due to the Silverlight feature."
"I find the tech support to be inadequately knowledgeable."
"Some areas are not truly automated but are only scheduled."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
 

Pricing and Cost Advice

"The solution is expensive."
"OneTrust GRC's licensing costs about $15,000 per module."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC is an expensive solution."
"I found the pricing and setup cost very reasonable."
"The platform is expensive."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The solution’s pricing is moderate."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
7%
Healthcare Company
6%
Educational Organization
55%
Financial Services Firm
12%
Computer Software Company
5%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Comparisons

 

Also Known As

OneTrust Vendor Risk Management
Archer
 

Overview

 

Sample Customers

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T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about OneTrust GRC vs. RSA Archer and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.