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IBM OpenPages vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Average Rating
7.0
Number of Reviews
7
Ranking in other categories
IT Governance (2nd)
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of January 2025, in the GRC category, the mindshare of IBM OpenPages is 5.9%, up from 5.4% compared to the previous year. The mindshare of OneTrust GRC is 8.6%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Seetha Pullela - PeerSpot reviewer
Enhanced risk management with useful reports and easy to deploy
We have deployed the ORM module in our bank. We have our businesses listed in the application, and we identify risks. We manage multiple controls, assess historical controls, and monitor these controls using test source control monitoring and management. We have recently started using the Assurant…
Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s interface is very intuitive."
"The most valuable features are the workflow engine, calculations, and security rules."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"It does help in the automation of our privacy impact assessments."
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
 

Cons

"I believe there's room for improvement in establishing connections with external information."
"Some self-relationships are not available in OpenPages' relationship model."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"The solution must allow customization in reporting."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"The product is not that easy to set up."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
 

Pricing and Cost Advice

"The solution is not cheap."
"The platform is expensive."
"The solution is expensive."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC is an expensive solution."
"OneTrust GRC's licensing costs about $15,000 per module."
"I found the pricing and setup cost very reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
9%
Healthcare Company
6%
Manufacturing Company
6%
Financial Services Firm
14%
Computer Software Company
13%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
What is your primary use case for IBM OpenPages?
We have deployed the ORM module in our bank. We have our businesses listed in the application, and we identify risks. We manage multiple controls, assess historical controls, and monitor these cont...
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Comparisons

 

Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
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Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.