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IBM OpenPages vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
IT Governance (2nd)
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of March 2025, in the GRC category, the mindshare of IBM OpenPages is 5.6%, down from 5.7% compared to the previous year. The mindshare of OneTrust GRC is 9.2%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Badri Anand Santhanam - PeerSpot reviewer
Enhancing operational risk management and reporting capabilities with insightful dashboards and automated features
IBM OpenPages offers strong reporting capabilities with Cognos integration, providing standard tabular reports, various charts, and powerful dashboards for different lines of defense. It caters to the first line managing risks and controls, the second line of SMEs providing oversight, and the independent audit function with an internal audit management module. The solution is more intuitive and task-based, allowing better involvement of the risk function across different lines of defense. The automated features translate into reporting capabilities, and data can be easily extracted and downloaded in different formats.
Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the workflow engine, calculations, and security rules."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"IBM OpenPages provides time savings in recording risk management components."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"IBM OpenPages saves time in my work as a developer."
"Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals."
"As a solution for IT risks, it is a very good product."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"OneTrust GRC is stable."
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"It does help in the automation of our privacy impact assessments."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
 

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"Some self-relationships are not available in OpenPages' relationship model."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
"The product is not that easy to set up."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC's licensing costs about $15,000 per module."
"The platform is expensive."
"OneTrust GRC is an expensive solution."
"I found the pricing and setup cost very reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
8%
Manufacturing Company
6%
Government
6%
Financial Services Firm
14%
Computer Software Company
13%
Healthcare Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do n...
What is your primary use case for IBM OpenPages?
I primarily use IBM OpenPages ( /products/ibm-openpages-reviews ) for compliance and audit programs.
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Comparisons

 

Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
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Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.