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IBM OpenPages vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Average Rating
7.0
Number of Reviews
7
Ranking in other categories
IT Governance (2nd)
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of December 2024, in the GRC category, the mindshare of IBM OpenPages is 5.9%, up from 5.4% compared to the previous year. The mindshare of OneTrust GRC is 8.5%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
Enables us to manage global workflow and users' relationships with the links
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk register and something with risk controls. It is a new area for us. We are actively marketing this…
Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most valuable features are the workflow engine, calculations, and security rules."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The product’s interface is very intuitive."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"The product helps us streamline audit and incident management processes."
"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"It does help in the automation of our privacy impact assessments."
 

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"The solution must allow customization in reporting."
"I believe there's room for improvement in establishing connections with external information."
"Some self-relationships are not available in OpenPages' relationship model."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"I wish there were more customization options, particularly within the privacy rights automation module."
 

Pricing and Cost Advice

"The solution is not cheap."
"The platform is expensive."
"I found the pricing and setup cost very reasonable."
"OneTrust GRC is an expensive solution."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC's licensing costs about $15,000 per module."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
9%
Healthcare Company
6%
Manufacturing Company
6%
Financial Services Firm
14%
Computer Software Company
12%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
What is your primary use case for IBM OpenPages?
We have deployed the ORM module in our bank. We have our businesses listed in the application, and we identify risks. We manage multiple controls, assess historical controls, and monitor these cont...
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Comparisons

 

Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
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Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.