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OneTrust GRC pros and cons

Vendor: OneTrust
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

OneTrust GRC enables vendor assessments and scheduling for updates at specific intervals.
It provides the capability to review fourth and fifth parties extensively.
OneTrust GRC assists in automating privacy impact assessments and aids in managing audits and incidents efficiently.
It offers comprehensive policy management along with built-in templates for GDPR and ISO compliance.
OneTrust GRC supports IT and vendor risk management, crucial for compliance with data protection regulations globally.

CONS

Vendor Risk dashboard is basic and not interactive, with improvements expected in future releases.
Manual processes are required for workflow automation, and there are limitations to both automation and customized workflows.
Integration capability requires improvement, as linking various DSAR systems can be time-consuming.
Lacks presence of comprehensive professional services offered, such as free initial consultation hours annually.
Implementation challenges exist, particularly in scoping for individuals outside governance, risk, and compliance.
 

OneTrust GRC Pros review quotes

reviewer2055579 - PeerSpot reviewer
May 31, 2024
The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries
reviewer1589922 - PeerSpot reviewer
May 28, 2021
One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree.
reviewer2122608 - PeerSpot reviewer
Mar 27, 2023
As a solution for IT risks, it is a very good product.
Learn what your peers think about OneTrust GRC. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
RW
Nov 21, 2019
Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals.
reviewer2391330 - PeerSpot reviewer
Apr 17, 2024
OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management.
Brooke Lynne Bowman - PeerSpot reviewer
Oct 23, 2024
The platform is especially useful in startup environments where we're typically starting from scratch.
Gerald Pegg - PeerSpot reviewer
Oct 11, 2024
The privacy impact assessment automation tool and the incident management tool are very user-friendly.
reviewer2394882 - PeerSpot reviewer
Apr 25, 2024
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial.
Steve Peacock - PeerSpot reviewer
Apr 26, 2024
One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance.
Dave Anifowoshe - PeerSpot reviewer
Oct 24, 2024
The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex.
 

OneTrust GRC Cons review quotes

reviewer2055579 - PeerSpot reviewer
May 31, 2024
The platform was not built in a way that allowed multinational entities to use it seamlessly.
reviewer1589922 - PeerSpot reviewer
May 28, 2021
They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages.
reviewer2122608 - PeerSpot reviewer
Mar 27, 2023
I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution.
Learn what your peers think about OneTrust GRC. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
RW
Nov 21, 2019
The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases.
Brooke Lynne Bowman - PeerSpot reviewer
Oct 23, 2024
The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance.
Gerald Pegg - PeerSpot reviewer
Oct 11, 2024
I wish there were more customization options, particularly within the privacy rights automation module.
reviewer2394882 - PeerSpot reviewer
Apr 25, 2024
There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete.
Steve Peacock - PeerSpot reviewer
Apr 26, 2024
They could enhance the product's functionalities like audit management and ensure consistency across modules.
Dave Anifowoshe - PeerSpot reviewer
Oct 24, 2024
There could be enhancements related to AI.
reviewer2093358 - PeerSpot reviewer
Feb 13, 2023
There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow.