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MetricStream vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

MetricStream
Ranking in GRC
10th
Ranking in IT Vendor Risk Management
12th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (10th), IT Governance (3rd)
OneTrust GRC
Ranking in GRC
2nd
Ranking in IT Vendor Risk Management
1st
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the GRC category, the mindshare of MetricStream is 4.3%, up from 4.1% compared to the previous year. The mindshare of OneTrust GRC is 8.5%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.
Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"We receive notifications or cases and prioritize them accordingly, which helps us address issues promptly."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"It does help in the automation of our privacy impact assessments."
"The product helps us streamline audit and incident management processes."
"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"The platform is especially useful in startup environments where we're typically starting from scratch."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"I found the pricing and setup cost very reasonable."
"OneTrust GRC is an expensive solution."
"The platform is expensive."
"OneTrust GRC's licensing costs about $15,000 per module."
"The solution is expensive."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
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Top Industries

By visitors reading reviews
Educational Organization
32%
Financial Services Firm
21%
Computer Software Company
9%
Non Profit
4%
Financial Services Firm
14%
Computer Software Company
12%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What advice do you have for others considering MetricStream?
There are 3 industry leading GRC software and they are IBM OpenPages, MetricStream and RSA Archer. In the areas of Operational Risk, Regulatory Management, Policy Management, Operational Resilience...
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Comparisons

 

Also Known As

No data available
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
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Find out what your peers are saying about MetricStream vs. OneTrust GRC and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.