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IBM OpenPages vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Ranking in IT Governance
2nd
Average Rating
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
38
Ranking in other categories
IT Vendor Risk Management (2nd)
 

Mindshare comparison

As of November 2024, in the GRC category, the mindshare of IBM OpenPages is 5.7%, up from 5.4% compared to the previous year. The mindshare of RSA Archer is 16.0%, down from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
Enables us to manage global workflow and users' relationships with the links
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk register and something with risk controls. It is a new area for us. We are actively marketing this…
Raviteja Nekkanti - PeerSpot reviewer
User-friendly, minimal learning curve and good for security assessment
My use case is for security assessment. It's my daily task. I use it for security assessment in Azure. We have tickets where users need to submit details about an application, computer, or server. For Archer, my direct task is to assess the security risk of an application, infrastructure, or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s interface is very intuitive."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most valuable features are the workflow engine, calculations, and security rules."
"The product is very flexible."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"Flexible record permissions and data import features."
"The solution has helped our organization manage our internal and external activities."
 

Cons

"Some self-relationships are not available in OpenPages' relationship model."
"The solution must allow customization in reporting."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"I believe there's room for improvement in establishing connections with external information."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"The technology's a little outdated."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"The solution as a whole could be simplified."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"The design and advanced workflow need to be improved."
 

Pricing and Cost Advice

"The solution is not cheap."
"I am not sure about other companies, but it's quite expensive."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"The solution is not at all a cheap product."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"Fairly highly-priced, especially for smaller companies."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The price of the solution is very affordable."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
9%
Healthcare Company
6%
Manufacturing Company
6%
Educational Organization
52%
Financial Services Firm
12%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
What is your primary use case for IBM OpenPages?
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk regis...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

OpenPages
Archer
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about IBM OpenPages vs. RSA Archer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.