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IBM OpenPages vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
7th
Ranking in IT Governance
2nd
Average Rating
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
IT Vendor Risk Management (2nd)
 

Mindshare comparison

As of December 2024, in the GRC category, the mindshare of IBM OpenPages is 5.9%, up from 5.4% compared to the previous year. The mindshare of RSA Archer is 16.5%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
Enables us to manage global workflow and users' relationships with the links
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk register and something with risk controls. It is a new area for us. We are actively marketing this…
Raviteja Nekkanti - PeerSpot reviewer
User-friendly, minimal learning curve and good for security assessment
My use case is for security assessment. It's my daily task. I use it for security assessment in Azure. We have tickets where users need to submit details about an application, computer, or server. For Archer, my direct task is to assess the security risk of an application, infrastructure, or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The most valuable features are the workflow engine, calculations, and security rules."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The product’s interface is very intuitive."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"Archer seamlessly integrates data systems without requiring additional software."
"Easy to implement with a high level of automation."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"Enables development of any application, automation of any workflow including the GRC work processes."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
 

Cons

"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"The solution must allow customization in reporting."
"Some self-relationships are not available in OpenPages' relationship model."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"The product is expensive."
"GUI could be improved."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"The ticket handling process could be improved."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
 

Pricing and Cost Advice

"The solution is not cheap."
"The solution is not at all a cheap product."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"Fairly highly-priced, especially for smaller companies."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"I am not sure about other companies, but it's quite expensive."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
9%
Healthcare Company
6%
Manufacturing Company
6%
Educational Organization
53%
Financial Services Firm
12%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
What is your primary use case for IBM OpenPages?
We have deployed the ORM module in our bank. We have our businesses listed in the application, and we identify risks. We manage multiple controls, assess historical controls, and monitor these cont...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

OpenPages
Archer
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about IBM OpenPages vs. RSA Archer and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.