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Microsoft Purview Communication Compliance vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in GRC
8th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Digital Risk Protection (6th), Microsoft Security Suite (33rd)
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (2nd)
 

Mindshare comparison

As of April 2025, in the GRC category, the mindshare of Microsoft Purview Communication Compliance is 1.6%, up from 1.4% compared to the previous year. The mindshare of RSA Archer is 17.2%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

reviewer2315622 - PeerSpot reviewer
Helps with extra collaboration and ensures communication is within the framework
Microsoft Purview Communication Compliance's integration with other devices is helpful since most people are always on their mobiles. The product must consider different regulations since you cannot measure everything from a standard. The solution helps us to save time and money because we can automate manual work. I rate it a nine out of ten.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"Easy to implement with a high level of automation."
"The Advance Workflow feature simplifies things."
"Flexible record permissions and data import features."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
 

Cons

"The product should incorporate more automation with the help of AI."
"Performance could be improved."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"The ticket handling process could be improved."
"I find the tech support to be inadequately knowledgeable."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"Some areas are not truly automated but are only scheduled."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
 

Pricing and Cost Advice

Information not available
"Fairly highly-priced, especially for smaller companies."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The price of the solution is very affordable."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"I am not sure about other companies, but it's quite expensive."
"The solution is not at all a cheap product."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
15%
Government
8%
Manufacturing Company
7%
Educational Organization
51%
Financial Services Firm
12%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework.
What needs improvement with Microsoft Purview Communication Compliance?
The product should incorporate more automation with the help of AI.
What advice do you have for others considering Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance's integration with other devices is helpful since most people are always on their mobiles. The product must consider different regulations since you canno...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Information Not Available
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, MEGA International and others in GRC. Updated: March 2025.
845,040 professionals have used our research since 2012.