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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
25th
Ranking in IT Governance
7th
Ranking in IT Vendor Risk Management
21st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 1.8%, down from 3.3% compared to the previous year. The mindshare of RSA Archer is 5.4%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.4%
Diligent One Platform (formerly Highbond)1.8%
Other92.8%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"The most valuable feature is automation."
"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
"The main benefit is that we can automate risk management."
"First of all, its access control feature where it provides application level access, solution level access, and even recall access, as well."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"Community content in the Archer Exchange is very valuable."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place, use that central repository to build our risk management strategy and our policy and governance, and then build risk management around it."
 

Cons

"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"The cost of the solution is expensive and needs improvement."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"Archer's performance could be improved - older versions can be very slow, and the application crashes from time to time."
"Other tools, specifically designed for audit management have a better GUI than Archer."
"Archer could be improved by having more customization."
"Its customization features could be better."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"I am not sure about other companies, but it's quite expensive."
"Fairly highly-priced, especially for smaller companies."
"The solution’s pricing is moderate."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The price of the solution is very affordable."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
20%
Insurance Company
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: April 2026.
890,027 professionals have used our research since 2012.