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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
17th
Ranking in IT Governance
8th
Ranking in IT Vendor Risk Management
24th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 2.8%, down from 4.2% compared to the previous year. The mindshare of RSA Archer is 16.3%, up from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

WW
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"From my perspective as a customer and end user, RSA is about the look and feel."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"Risk management is one of the most impressive features of Archer, especially with the recent restructuring of the user interface."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Flexible record permissions and data import features."
"The tool has stability, and it allows me to automate whatever process I have."
 

Cons

"The cost of the solution is expensive and needs improvement."
"Some areas are not truly automated but are only scheduled."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"The ticket handling process could be improved."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The solution’s pricing is moderate."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Educational Organization
15%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
21%
Educational Organization
11%
Insurance Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.