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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
25th
Ranking in IT Governance
7th
Ranking in IT Vendor Risk Management
21st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 1.8%, down from 3.3% compared to the previous year. The mindshare of RSA Archer is 5.4%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.4%
Diligent One Platform (formerly Highbond)1.8%
Other92.8%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"The most valuable feature is automation."
"It's really a one-stop-shop and a great feature compared to what other tools offer."
"It is a very friendly tool, we can easily understand what is going on inside the tool, work with it for the ERP platform, create automated applications based on the requirements, and it is very secure with three levels of access at the field level, application level, and code level."
"Makes auditing much more convenient."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"Solution is scalable."
"RSA Archer GRC modules allow you to build efficient, collaborative enterprise governance, risk, and compliance (GRC) programs across IT, finance, operations, and legal domains."
"The tool has stability, and it allows me to automate whatever process I have."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
 

Cons

"The cost of the solution is expensive and needs improvement."
"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly."
"If I were to rate RSA technical support on a scale from one to ten, I would give it about four, as there is definitely room for improvement, but support is available."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky."
"Archer could be improved by having more customization."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"The solution is not at all a cheap product."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The price of the solution is very affordable."
"I am not sure about other companies, but it's quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
20%
Insurance Company
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.