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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
8th
Ranking in IT Governance
6th
Ranking in IT Vendor Risk Management
16th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 3.6%, down from 4.9% compared to the previous year. The mindshare of RSA Archer is 16.7%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

WW
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
Raviteja Nekkanti - PeerSpot reviewer
User-friendly, minimal learning curve and good for security assessment
My use case is for security assessment. It's my daily task. I use it for security assessment in Azure. We have tickets where users need to submit details about an application, computer, or server. For Archer, my direct task is to assess the security risk of an application, infrastructure, or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"Flexible record permissions and data import features."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"Makes auditing much more convenient."
"The Advance Workflow feature simplifies things."
"The solution has improved my organization by having everything combined to a single platform."
"RSA Archer has reduced the time and effort required for meetings."
 

Cons

"The cost of the solution is expensive and needs improvement."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"The technology's a little outdated."
"While the AI features are emerging and the cost is comparatively low, it's not yet up to the market standard."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"It's resource-hungry, that's the best way of putting it."
"I find the tech support to be inadequately knowledgeable."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The solution is not at all a cheap product."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
report
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Top Industries

By visitors reading reviews
Educational Organization
48%
Financial Services Firm
8%
Government
5%
Insurance Company
5%
Educational Organization
55%
Financial Services Firm
12%
Computer Software Company
5%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Galvanize HighBond?
Regarding pricing, we are located in Africa where economic instability prevails and our currency continues to lose value due to inflation. The cost of the solution is high. I give the cost of the s...
What needs improvement with Galvanize HighBond?
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in produc...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Learn More

 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.