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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
25th
Ranking in IT Governance
7th
Ranking in IT Vendor Risk Management
21st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 1.8%, down from 3.3% compared to the previous year. The mindshare of RSA Archer is 5.4%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.4%
Diligent One Platform (formerly Highbond)1.8%
Other92.8%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"The most valuable feature is automation."
"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"There is absolutely no doubt that it is a very good tool for audit management as a whole."
"Community content in the Archer Exchange is very valuable."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"Archer seamlessly integrates data systems without requiring additional software."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"I like the dashboards and reporting features; it's easy to gather reports quickly which is great when your VP is waiting for the KPIs."
 

Cons

"The cost of the solution is expensive and needs improvement."
"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"The product is expensive, and there are additional costs if you need to integrate more licenses or want more features."
"I find the tech support to be inadequately knowledgeable."
"The solution’s customization features could be better. Its performance and scalability need improvement as well."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"GUI could be improved."
"The ticket handling process could be improved."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"The price of the solution is very affordable."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The solution is not at all a cheap product."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"The solution’s pricing is moderate."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
20%
Insurance Company
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: April 2026.
886,468 professionals have used our research since 2012.