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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
8th
Ranking in IT Governance
5th
Ranking in IT Vendor Risk Management
16th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 3.7%, down from 5.1% compared to the previous year. The mindshare of RSA Archer is 16.5%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

WW
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
Raviteja Nekkanti - PeerSpot reviewer
User-friendly, minimal learning curve and good for security assessment
My use case is for security assessment. It's my daily task. I use it for security assessment in Azure. We have tickets where users need to submit details about an application, computer, or server. For Archer, my direct task is to assess the security risk of an application, infrastructure, or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Even non-technical people can be masters of the product."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
 

Cons

"The cost of the solution is expensive and needs improvement."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"The solution can be a little slow due to the Silverlight feature."
"GUI could be improved."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"The solution’s pricing is moderate."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"The solution is not at all a cheap product."
"The price of the solution is very affordable."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
report
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Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
8%
Computer Software Company
5%
Government
5%
Educational Organization
53%
Financial Services Firm
12%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Galvanize HighBond?
Regarding pricing, we are located in Africa where economic instability prevails and our currency continues to lose value due to inflation. The cost of the solution is high. I give the cost of the s...
What needs improvement with Galvanize HighBond?
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in produc...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Learn More

 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.