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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
23rd
Ranking in IT Governance
9th
Ranking in IT Vendor Risk Management
21st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 2.0%, down from 3.6% compared to the previous year. The mindshare of RSA Archer is 5.8%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
RSA Archer5.8%
Diligent One Platform (formerly Highbond)2.0%
Other92.2%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"The solution has helped our organization manage our internal and external activities."
"Makes auditing much more convenient."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"Easy to implement with a high level of automation."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"First of all, its access control feature where it provides application level access, solution level access, and even recall access, as well."
 

Cons

"The cost of the solution is expensive and needs improvement."
"The technology's a little outdated."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"The product is expensive."
"Its customization features could be better."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The solution’s pricing is moderate."
"Fairly highly-priced, especially for smaller companies."
"The solution is not at all a cheap product."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
9%
Energy/Utilities Company
5%
Financial Services Firm
20%
Insurance Company
12%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.