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Diligent One Platform (formerly Highbond) vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
25th
Ranking in IT Governance
7th
Ranking in IT Vendor Risk Management
21st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 1.8%, down from 3.3% compared to the previous year. The mindshare of RSA Archer is 5.4%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.4%
Diligent One Platform (formerly Highbond)1.8%
Other92.8%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"RSA Archer allows you to implement government risk compliance and acts as a mechanism to ensure that the compliance policies and standards are met."
"The solution has helped our organization manage our internal and external activities."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"The Advance Workflow feature simplifies things."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"The solution's most valuable features are data feeds, templates, reports, dashboards, and workload management."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"It is enterprise-wide accessible, so it is very helpful for all the employees in our bank, with inbuilt modules for issue management, risk identification, risk assessment, and policy exception management, plus intuitive workflows and a self-explanatory user interface that can be customized to meet our requirements."
 

Cons

"The cost of the solution is expensive and needs improvement."
"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"We evaluated Archer but at the time its poor support for Basel (e.g. cap allocation) was a deal stopper for us."
"RSA Archer's technical support is a little disappointing because the first level is always manned by junior members who don't have much technical expertise."
"There are days when their stuff is awesome, there are other days when the frustration level is way too high."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"Other tools, specifically designed for audit management have a better GUI than Archer."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"I would like to see real-time data, from vulnerabilities, and threats."
"Compared to other GRC tools, RSA Archer is a little complex in the sense that even users need to have some knowledge of the tool."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"I am not sure about other companies, but it's quite expensive."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"Fairly highly-priced, especially for smaller companies."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
20%
Insurance Company
11%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
Archer
 

Overview

 

Sample Customers

CNA Insurance
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. RSA Archer and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.