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Bitsight vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Ranking in IT Vendor Risk Management
4th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Attack Surface Management (ASM) (14th)
RSA Archer
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
GRC (1st), IT Governance (1st)
 

Mindshare comparison

As of March 2025, in the IT Vendor Risk Management category, the mindshare of Bitsight is 11.2%, down from 15.3% compared to the previous year. The mindshare of RSA Archer is 11.5%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management
 

Featured Reviews

Marc Chapel - PeerSpot reviewer
Stable product with efficient features for listing vulnerabilities
I recommend BitSight because it is very convenient to use. It has become a standard tool used in many companies. It is easy to share a few components of an algorithm for users. It is not ideal as it only reflects some of the reality of Internet-facing applications. However, it is the best solution at the moment. I rate it an eight out of ten.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its customer service team responds quickly."
"Offers open ports from an external point of view."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The product helps us identify the vulnerabilities of internet-facing applications."
"The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The tool has stability, and it allows me to automate whatever process I have."
"Overall, I would give it a nine out of ten."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"From my perspective as a customer and end user, RSA is about the look and feel."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
 

Cons

"The solution’s benchmarking should be improved."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"Data enrichment is the major issue."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Its factor analysis feature could be better."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"It's resource-hungry, that's the best way of putting it."
"Solution could use more inbuilt applications."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"GUI could be improved."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"The technology's a little outdated."
 

Pricing and Cost Advice

"The product has a reasonable price."
"The solution's price is average."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"The price of the solution is very affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
7%
Educational Organization
54%
Financial Services Firm
12%
Computer Software Company
5%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Bitsight vs. RSA Archer and other solutions. Updated: January 2025.
841,431 professionals have used our research since 2012.