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NAVEX One vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX One
Ranking in GRC
18th
Ranking in IT Governance
7th
Ranking in IT Vendor Risk Management
15th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the GRC category, the mindshare of NAVEX One is 1.1%, down from 1.4% compared to the previous year. The mindshare of RSA Archer is 17.2%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

EV
Useful for risk assessment and has customization capability
The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options. The solution has impacted our operations by helping us manage and prioritize environmental risks. It also assists in establishing ownership of risks and enables us to mitigate or mediate existing risks. Additionally, it facilitates tracking risks throughout their entire lifecycle.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options."
"The product is very flexible."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"RSA Archer has reduced the time and effort required for meetings."
"It has the best workload management features."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"From my perspective as a customer and end user, RSA is about the look and feel."
 

Cons

"We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow."
"The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky."
"The ticket handling process could be improved."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"I find the tech support to be inadequately knowledgeable."
"Performance could be improved."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"Some areas are not truly automated but are only scheduled."
 

Pricing and Cost Advice

"NAVEX One's pricing comes in the middle range when compared to other products."
"The solution is not at all a cheap product."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The price of the solution is very affordable."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"Fairly highly-priced, especially for smaller companies."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Healthcare Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
49%
Financial Services Firm
13%
Computer Software Company
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NAVEX One?
NAVEX One's pricing comes in the middle range when compared to other products.
What needs improvement with NAVEX One?
We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow.
What is your primary use case for NAVEX One?
We use the solution to conduct risk assessments on our environment.
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Comparisons

 

Also Known As

Lockpath Keylight
Archer
 

Overview

 

Sample Customers

Claims Recovery Financial Services (CRFS), Surescript, The University of Chicago
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, MEGA International and others in GRC. Updated: March 2025.
847,862 professionals have used our research since 2012.