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IBM OpenPages pros and cons

Vendor: IBM
3.6 out of 5
957 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

IBM OpenPages enables the recording of internal incidents and monitoring of Key Indicators.
The content, reporting, and workflow features are highly valued by users.
The workflow engine, calculations, and security rules are considered the most valuable features.
IBM OpenPages stands out for feasibility, user-friendliness, and performance, particularly when compared to MetricStream.
IBM OpenPages provides time savings in recording risk management components.

CONS

IBM OpenPages could improve in establishing connections with external information.
Customization in reporting is necessary.
More out-of-the-box functionality such as triggers and calculations would be beneficial.
Pricing needs adjustment for organizations with around 100 users due to an uncompetitive licensing model for SMEs.
Workflows could be enhanced by adding more conditions to avoid errors from existing ones.
 

IBM OpenPages Pros review quotes

Badri Anand Santhanam - PeerSpot reviewer
Mar 17, 2025
IBM OpenPages provides time savings in recording risk management components.
Gabriele  Meneguzzi - PeerSpot reviewer
Nov 1, 2023
The content, reporting, and workflow features stand out as the most valuable aspects.
MM
Aug 14, 2017
The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators.
Find out what your peers are saying about IBM, RSA, MetricStream and others in GRC. Updated: March 2025.
842,651 professionals have used our research since 2012.
Seetha Pullela - PeerSpot reviewer
Nov 12, 2024
Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance.
Gulsher Baloch - PeerSpot reviewer
Nov 12, 2024
The most valuable features are the workflow engine, calculations, and security rules.
AJ
Mar 5, 2025
IBM OpenPages saves time in my work as a developer.
 

IBM OpenPages Cons review quotes

Badri Anand Santhanam - PeerSpot reviewer
Mar 17, 2025
IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs.
Gabriele  Meneguzzi - PeerSpot reviewer
Nov 1, 2023
I believe there's room for improvement in establishing connections with external information.
MM
Aug 14, 2017
IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself.
Find out what your peers are saying about IBM, RSA, MetricStream and others in GRC. Updated: March 2025.
842,651 professionals have used our research since 2012.
Seetha Pullela - PeerSpot reviewer
Nov 12, 2024
It would be useful to have more out-of-the-box functionality, especially triggers and calculations.
Gulsher Baloch - PeerSpot reviewer
Nov 12, 2024
Some self-relationships are not available in OpenPages' relationship model.
AJ
Mar 5, 2025
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors.