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LogicMonitor vs Plixer Scrutinizer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogicMonitor
Ranking in Network Monitoring Software
11th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (12th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)
Plixer Scrutinizer
Ranking in Network Monitoring Software
57th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
Ronald Jansen - PeerSpot reviewer
Reporting is extensive, flexible, and can be custom-made in just a short time
In terms of additional features I'd like to see in the next release of Plixer Scrutinizer, I can't think of any because you can do some integration with other monitoring tools that are not strong in NetFlow or don't have NetFlow at all. There are also some integration possibilities in the product, plus there are alerts, too. Plixer Scrutinizer is a pretty complete product. There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."
"The initial setup is very simple."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."
"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."
"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."
"Visualization of the network traffic is the most valuable feature. It allows you to drill into information quite quickly."
"Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features."
"The solution helps to enrich the data context of our network traffic. It allows me to see what applications are most in use on a slightly historical basis, going back a day or week at tops. It allows me to tune QoS or traffic shaping around what's being used. It saves me from having to unnecessarily upgrade, if I don't need to."
"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."
"We didn't experience any bugs."
"The most valuable features of the solution are the ability to track what a device is doing and to go back historically. It is also able to go down to, and identify, very low levels of traffic."
"It helps us determine what is going on with our Internet and who is hogging it all up. If we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."
"We have had many requests to understand in the network which devices are connected to others. Most people don't have this information or are able to establish a map of data flow everywhere around the network. Scrutinizer can really help with this. We are using it to understand who is talking to what, how, and which protocols can help us to improve security and analyze flow."
 

Cons

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"I'd like to see more automation in the tool, especially around remediation."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."
"I wish the reporting side was easier to work with, but it does a decent job. I also wish the reporting side was a little more intuitive or they offered more reporting examples."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."
"There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point."
"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."
"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."
"We couldn't get it set up properly."
 

Pricing and Cost Advice

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."
"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."
"The tool's pricing falls into the middle range."
"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."
"The solution is not expensive."
"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."
"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."
"Compared to some of the other tools we have, it's incredibly reasonably priced."
"We recently bought a license upgrade, so we will integrate more exporters. We upgraded from a 25 exporter license to a 50 exporter license. Therefore, there will be more flows, and this will be an extension. I don't know when we will purchase a faster server, because the server that we have is quite new."
"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."
"Currently, the license for Plixer Scrutinizer is subscription-based and at a yearly fee. The price would depend on the amount of traffic you pull in. For example, there are several blocks from a 10K flow, a 40K flow, and a 100K flow, and based on the number of devices that you receive the flows from, that's the license, and it is not a per-interface pricing model, so that is a very strong, very competitive pricing feature of Plixer Scrutinizer. Licensing for the product is also not based on the number of storage, compared to some competing products that are priced based on the amount of storage you need, particularly based on the retention and the amount of data. Plixer Scrutinizer licensing is based on the device, and it's more in the direction of $10,000 because, with just $1,000, you don't have anything."
"I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive."
"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."
"Our entire solution, amortized over five years, is in the vicinity of $40,000 to $50,000 a year."
"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
What do you like most about Plixer Scrutinizer?
Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features.
What is your experience regarding pricing and costs for Plixer Scrutinizer?
I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive.
What needs improvement with Plixer Scrutinizer?
I don't have deep enough knowledge to comment on what requires improvements in Plixer Scrutinizer. In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required.
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker
Find out what your peers are saying about LogicMonitor vs. Plixer Scrutinizer and other solutions. Updated: March 2025.
842,466 professionals have used our research since 2012.