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LogicMonitor vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
LogicMonitor improved cost savings, operational efficiencies, downtime, resource allocation, alert management, productivity, and customer satisfaction with advanced insights and tool consolidation.
Sentiment score
7.5
Users praised Splunk AppDynamics for boosting productivity, reducing bug resolution time, enhancing client experiences, and lowering operational costs.
 

Customer Service

Sentiment score
7.9
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
Sentiment score
7.3
Splunk AppDynamics offers responsive customer support with knowledgeable staff, though some experience delays with complex issues.
The customer service and support are helpful and responsive.
 

Scalability Issues

Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
Sentiment score
7.4
AppDynamics is highly scalable and adaptable, but some users face challenges with costs, license scaling, and container support.
I did not find any Docker solution available with it, and a separate instance has to be installed.
 

Stability Issues

Sentiment score
8.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
Sentiment score
7.7
Splunk AppDynamics offers stable performance with seamless integration, though minor issues like slow metrics arise, often resolved easily.
 

Room For Improvement

LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
Users seek improved interface, mobile compatibility, integration, and performance, with enhanced dashboards, licensing, and network monitoring in Splunk AppDynamics.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
 

Setup Cost

LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
Enterprise buyers find AppDynamics costly with a complex licensing model, but it offers valuable insights justifying the expense.
Customers have to pay a premium price, however, they receive considerable value from the product.
 

Valuable Features

Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
Splunk AppDynamics excels in performance monitoring with code tracing, intuitive dashboards, and efficient resource usage for troubleshooting.
The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.
The real-time feature provides me with insights into what's happening.
 

Categories and Ranking

LogicMonitor
Ranking in IT Infrastructure Monitoring
12th
Ranking in Container Monitoring
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (10th), Cloud Monitoring Software (13th), AIOps (6th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
4th
Ranking in Container Monitoring
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (2nd)
 

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of LogicMonitor is 2.2%, down from 2.5% compared to the previous year. The mindshare of Splunk AppDynamics is 3.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
48%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about LogicMonitor vs. Splunk AppDynamics and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.