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Logpoint vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
 

Customer Service

Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
 

Setup Cost

Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
 

Categories and Ranking

Logpoint
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (23rd), Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (8th), Security Orchestration Automation and Response (SOAR) (14th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Logpoint is 0.3%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
848,476 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
61%
Computer Software Company
11%
Comms Service Provider
5%
Manufacturing Company
4%
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
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Find out what your peers are saying about Logpoint vs. VMware Carbon Black Cloud and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.