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LogRhythm SIEM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.3
LogRhythm SIEM's customer service is praised for quick, knowledgeable support, though higher-level assistance can have occasional delays.
Sentiment score
7.9
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
 

Room For Improvement

Sentiment score
4.2
LogRhythm SIEM needs interface, integration, and performance improvements, enhanced tools, better documentation, streamlined processes, automation, and user-friendly dashboards.
Sentiment score
4.7
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
 

Scalability Issues

Sentiment score
7.0
LogRhythm SIEM is mostly scalable but faces challenges with older models, licensing, and cloud environment costs for smaller businesses.
Sentiment score
6.6
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Setup Cost

Sentiment score
6.8
LogRhythm SIEM offers transparency and competitive pricing, valued for features, despite high costs for large-scale deployments and services.
Sentiment score
6.8
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Stability Issues

Sentiment score
6.1
LogRhythm SIEM is stable and reliable, though minor issues occur during upgrades or with complex queries and high event rates.
Sentiment score
7.7
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
 

Valuable Features

Sentiment score
8.5
LogRhythm SIEM excels in threat detection with AI, ease of use, extensive log collection, and seamless integration, enhancing security visibility.
Sentiment score
8.5
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
172
Ranking in other categories
Log Management (10th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.3%, down from 4.5% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Joseph W. - PeerSpot reviewer
Has pre-built pieces for third party vendors and does not take a long time to implement
One of the main features that I like about LogRhythm SIEM is that there are a lot of pre-built pieces. Like with our AV, we didn't have to tell it how to read the logs; they already had it pre-made. So, we essentially just had to follow their guide to get the logs imported in and set up some rules for it. We've only had to manually create the parsing rules for a few of our vendors so that we could interpret the logs correctly. Most of them had already been pre-created for us. We use the Event Log Filtering feature a lot. We use it for simple troubleshooting tasks like when a user is logged out, to more important tasks like trying to investigate a threat. As far as its effect on productivity, we can go and search instead of trying to troubleshoot and guess what is causing an error. We can identify what the program is or where the hiccup is. LogRhythm helped us to identify a lot of blind spots. Originally, we didn't have a SIEM tool. We had auditors say that this is something that we should be doing. My management team asked me to go and find a product, and I researched a bunch of them and found LogRhythm. It really opened our eyes to see how much traffic we have, whether it's other IP addresses that are scanning us or external users trying to hit certain ports that could then get closed. It helped us tighten down some of those firewall rules that may have been left open unintentionally through other changes. It helped us a lot early on to identify who was trying to communicate with us or, essentially, who was trying to attack us. As far as our overall security posture, our SIEM tool was the initial push that really got us going into identifying where all of our threats were. We expanded over the seven years that we've had it, and I implemented at least eight other products that are all security related because the SIEM tool indicated the need to identify other risks. It really helped us as an organization to identify risks and move forward to a more secure environment.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
9%
Government
6%
Financial Services Firm
6%
Computer Software Company
28%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The integration is slightly difficult with other assets, like EDR technologies or firewalls. Also, the back end is not as user-friendly as other solutions like IBM QRadar. The technical support is ...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Learn More

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Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about LogRhythm SIEM vs. Netsurion and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.