Rapid7 InsightIDR and Logz.io each offer unique advantages in the cybersecurity solutions category. Despite wider adoption of Rapid7 InsightIDR for its ease of use, users prefer the comprehensive features and higher scalability of Logz.io.
Features: Rapid7 InsightIDR is praised for strong threat detection and response capabilities. Logz.io stands out with better integration, data analytics features, and flexible data handling. Users are impressed with Logz.io's open-source tools, which are beneficial in feature-rich environments.
Room for Improvement: Users of Rapid7 InsightIDR seek enhancements in log correlation, reporting functionalities, and user interface. Logz.io users desire improved alert accuracy, reduced false positives, and better performance under heavy load.
Ease of Deployment and Customer Service: Rapid7 InsightIDR is appreciated for straightforward deployment and responsive customer service. Users find the setup intuitive and the support team knowledgeable. Logz.io, while recognized for ease of deployment, receives mixed feedback regarding customer service, indicating room for improvement in support responsiveness.
Pricing and ROI: Rapid7 InsightIDR is viewed as cost-effective with a solid ROI due to its efficient detection and response capabilities. Logz.io users find the investment justified by superior features and flexibility, despite a higher upfront cost. The differing perceptions underscore user prioritization of immediate cost versus long-term benefits.
Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.
Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.
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