Logz.io vs Rapid7 InsightIDR comparison

Logz.io and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. Logz.io is ranked #25 with an average rating of 8.4, while Rapid7 is ranked #9 with an average rating of 8.1. Logz.io holds a 0.3% mindshare in SIEM, compared to Rapid7’s 2.6% mindshare. Additionally, 90% of Logz.io users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.

Logz.io

Read 8 Logz.io reviews

547 Views
390 Comparison Views

90% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

4,623 Views
2,719 Comparison Views

95% willing to recommend

Logz.io

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Rapid7 InsightIDR and Logz.io each offer unique advantages in the cybersecurity solutions category. Despite wider adoption of Rapid7 InsightIDR for its ease of use, users prefer the comprehensive features and higher scalability of Logz.io.

Features: Rapid7 InsightIDR is praised for strong threat detection and response capabilities. Logz.io stands out with better integration, data analytics features, and flexible data handling. Users are impressed with Logz.io's open-source tools, which are beneficial in feature-rich environments.

Room for Improvement: Users of Rapid7 InsightIDR seek enhancements in log correlation, reporting functionalities, and user interface. Logz.io users desire improved alert accuracy, reduced false positives, and better performance under heavy load.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is appreciated for straightforward deployment and responsive customer service. Users find the setup intuitive and the support team knowledgeable. Logz.io, while recognized for ease of deployment, receives mixed feedback regarding customer service, indicating room for improvement in support responsiveness.

Pricing and ROI: Rapid7 InsightIDR is viewed as cost-effective with a solid ROI due to its efficient detection and response capabilities. Logz.io users find the investment justified by superior features and flexibility, despite a higher upfront cost. The differing perceptions underscore user prioritization of immediate cost versus long-term benefits.

To learn more, read our detailed Logz.io vs. Rapid7 InsightIDR Report (Updated: January 2025).

Buyer's Guide

Logz.io vs. Rapid7 InsightIDR

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Logz.io

Ranking in Security Information and Event Management (SIEM)

25th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Log Management (20th)

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

9th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (21st), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Logz.io is 0.3%, down from 0.4% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."

"We use the tool to track the dev and production environment."

"We use the product for log collection and monitoring."

"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."

"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."

"The query mechanism for response codes and application health is valuable."

"I definitely recommend Rapid7 InsightIDR."

"The solution's initial setup is easy."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

"We were able to identify criminals attempting to login from China and put a stop on their IP locations."

"Log search allows us to dive deep into aggregated logs and query all event types at once."

"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."

"The platform offers unlimited storage and agent-based solutions."

"Simple configuration and automatically syncs to the cloud platform."

More Rapid7 InsightIDR pros

Cons

"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."

"The price can be cheaper and they should have better monitoring."

"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."

"Capacity planning could be a little bit of a struggle."

"The product needs improvement from a filtering perspective."

"The solution needs to expand its access control and make it accessible through API."

"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."

"There are certain limitations with Rapid7 that I am working on."

"The main problem lies in the processes within the client's operating systems."

"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."

"The product allows us to make only 30 custom rules."

"Inability to get access to compliance reports within the solution."

"Cloud risk assessment is one area where I think they need a lot of improvement."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"The tool is an open source product."

"The product's pricing is cheaper than other solutions."

"The product is a little expensive."

"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."

"Accurately predict your licensing counts as this is a subscription based product."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"It is a reasonably priced solution."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Healthcare Company

11%

Financial Services Firm

10%

Comms Service Provider

10%

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

See all answers

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

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What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

See all answers

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Product Reports

Buyer's Guide

Logz.io

February 2025

Download Logz.io product report

Buyer's Guide

Rapid7 InsightIDR

February 2025

Download Rapid7 InsightIDR product report

Also Known As

Logz

InsightIDR

Overview

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Logz.io

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

Logz.io vs. Rapid7 InsightIDR

January 2025

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