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ManageEngine EventLog Analyzer vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine EventLog Analyzer
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
7.4
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Log Management (45th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (34th), SOC as a Service (13th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of April 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine EventLog Analyzer is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ManageEngine EventLog Analyzer1.0%
Netsurion0.8%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Efficient log management enhances activity monitoring despite VPN user issue
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If you're testing with existing or new device integration, then the product will be good in the market.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support system is very good."
"What I found most useful in ManageEngine EventLog Analyzer is its integration with other ManageEngine applications; it seamlessly integrates throughout the ManageEngine suite, and that's beneficial, and I also like that the solution has chain management capabilities, it has a modular approach, and it's easy to reach the support team."
"The reporting features are noteworthy, as they provide templates that streamline the process of generating reports"
"The initial setup was very simple and straightforward, according to our security team."
"The most valuable features of ManageEngine EventLog Analyzer are the number of capabilities, file integration monitoring, web server log collection, and alert configuration."
"The dashboard for administrators or assigned engineers can identify vulnerabilities, activities, infected systems, large files, or DDoS attacks."
"The tool's reports show activities."
"The log management has helped to improve my organization."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"The biggest lesson I have learned is that the outsourcing of this service has a dramatic impact on the organization."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
"If I were to look at logs manually, there's no way I could do that; as an example, there are 48 million logs processed a day, so it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
 

Cons

"The solution should improve on its log capturing capabilities."
"There's a lot to improve in terms of connectivity. Currently, we're utilizing it across various infrastructures and environments, including others' cloud. However, connecting it to our infrastructure and integrating it with some of our SMAX solutions poses difficulties."
"It may not be as easy to use as Splunk."
"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven."
"I would like to see more detailed reports."
"The customization of reports could be a lot easier. It is not difficult but it could be made easier."
"The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device."
"Support could improve to make the solution better."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"I would like to see the dashboard come up more quickly."
"I would like to see the dashboard come up more quickly."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
 

Pricing and Cost Advice

"ManageEngine EventLog Analyzer is a low-cost solution. It costs approximately $1,000 per month per server for a perpetual license."
"There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually."
"Licensing for ManageEngine EventLog Analyzer is paid yearly."
"We paid for the license of the solution and the deployment. The price of ManageEngine EventLog Analyzer is less expensive than other solutions."
"There is a yearly subscription for the solution."
"ManageEngine EventLog Analyzer is expensive. Its licensing costs are annual."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"Our pricing for Netsurion last year was US $52,000 per year."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Government
10%
Comms Service Provider
8%
Financial Services Firm
7%
Performing Arts
12%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about ManageEngine EventLog Analyzer?
The reporting features are noteworthy, as they provide templates that streamline the process of generating reports
What needs improvement with ManageEngine EventLog Analyzer?
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If yo...
What is your primary use case for ManageEngine EventLog Analyzer?
I find this solution useful for IT devices as a live stream to work with Syshun, serving as both the router and the target. All activities are logged, and they can be accessed within one console. T...
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Also Known As

EventLog Analyzer
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Moody National Bank, EnCircle, Goldleaf Financial Solutions, Inc, IBM, Ernst & Young, Micro Linear, Silverbeck-Rymer Solicitors, Provincial Court of British Columbia, Eleventh Judicial Circuit of Florida, OGILVY & MATHER, E! Entertainment, Tribune-Review Publishing Co.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ManageEngine EventLog Analyzer vs. Netsurion and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.