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ManageEngine EventLog Analyzer vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine EventLog Analyzer
Ranking in Security Information and Event Management (SIEM)
42nd
Average Rating
7.4
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Log Management (35th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (27th), SOC as a Service (13th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of June 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine EventLog Analyzer is 1.0%, up from 1.0% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ManageEngine EventLog Analyzer1.0%
Netsurion0.8%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Efficient log management enhances activity monitoring despite VPN user issue
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If you're testing with existing or new device integration, then the product will be good in the market.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I found most useful in ManageEngine EventLog Analyzer is its integration with other ManageEngine applications; it seamlessly integrates throughout the ManageEngine suite, and that's beneficial, and I also like that the solution has chain management capabilities, it has a modular approach, and it's easy to reach the support team."
"ManageEngine EventLog Analyzer is easy to gather reports to give to management. My supervisor has access to the solution and he enjoys the graphs."
"The log management has helped to improve my organization."
"The most valuable features of ManageEngine EventLog Analyzer are the number of capabilities, file integration monitoring, web server log collection, and alert configuration."
"It's one of the easiest products. It's very simple to use."
"ManageEngine EventLog Analyzer was a lower-cost alternative, and it was easier to install and manage."
"ManageEngine EventLog Analyzer is useful for log and alert correlation and is a full-function SIEM solution."
"The support system is very good."
"Overall, we're really thrilled with them."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"The product satisfies our compliance, and thus, all of our auditors."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
 

Cons

"The customization of reports could be a lot easier. It is not difficult but it could be made easier."
"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven. Having more automation would also make the solution better."
"The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do. They could improve the stability."
"The product does not have certain advantages, especially the correlation tools. It was not working as per our expectations."
"It may not be as easy to use as Splunk."
"There isn't good security integration when it comes to cybersecurity. The correlation of logs isn't so simple."
"The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device."
"The first tier of customer service and support is not great, and additional upgrades could be included."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"Netsurion's SOC can be a bit too aggressive at times."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
 

Pricing and Cost Advice

"ManageEngine EventLog Analyzer is a low-cost solution. It costs approximately $1,000 per month per server for a perpetual license."
"Licensing for ManageEngine EventLog Analyzer is paid yearly."
"There is a yearly subscription for the solution."
"There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually."
"We paid for the license of the solution and the deployment. The price of ManageEngine EventLog Analyzer is less expensive than other solutions."
"ManageEngine EventLog Analyzer is expensive. Its licensing costs are annual."
"Our pricing for Netsurion last year was US $52,000 per year."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
8%
Government
8%
Construction Company
7%
Performing Arts
11%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What needs improvement with ManageEngine EventLog Analyzer?
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If yo...
What is your primary use case for ManageEngine EventLog Analyzer?
I find this solution useful for IT devices as a live stream to work with Syshun, serving as both the router and the target. All activities are logged, and they can be accessed within one console. T...
Ask a question
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Also Known As

EventLog Analyzer
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Moody National Bank, EnCircle, Goldleaf Financial Solutions, Inc, IBM, Ernst & Young, Micro Linear, Silverbeck-Rymer Solicitors, Provincial Court of British Columbia, Eleventh Judicial Circuit of Florida, OGILVY & MATHER, E! Entertainment, Tribune-Review Publishing Co.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ManageEngine EventLog Analyzer vs. Netsurion and other solutions. Updated: April 2026.
896,942 professionals have used our research since 2012.