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ManageEngine EventLog Analyzer vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine EventLog Analyzer
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
7.4
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Log Management (45th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (34th), SOC as a Service (13th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of April 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine EventLog Analyzer is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ManageEngine EventLog Analyzer1.0%
Netsurion0.8%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Efficient log management enhances activity monitoring despite VPN user issue
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If you're testing with existing or new device integration, then the product will be good in the market.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this solution is detecting issues to provide customers with information."
"I have made use of technical support and am certainly very satisfied with them."
"The tool's reports show activities."
"The most valuable features of ManageEngine EventLog Analyzer are the number of capabilities, file integration monitoring, web server log collection, and alert configuration."
"ManageEngine EventLog Analyzer is useful for log and alert correlation and is a full-function SIEM solution."
"The dashboard for administrators or assigned engineers can identify vulnerabilities, activities, infected systems, large files, or DDoS attacks."
"What I found most useful in ManageEngine EventLog Analyzer is its integration with other ManageEngine applications; it seamlessly integrates throughout the ManageEngine suite, and that's beneficial, and I also like that the solution has chain management capabilities, it has a modular approach, and it's easy to reach the support team."
"ManageEngine EventLog Analyzer is easy to gather reports to give to management. My supervisor has access to the solution and he enjoys the graphs."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"The managed SOC has been huge for freeing up staff to work on other responsibilities, and we are saving on at least one full-time employee."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"Overall, we're really thrilled with them."
"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
 

Cons

"It may not be as easy to use as Splunk."
"The first tier of customer service and support is not great."
"There isn't good security integration when it comes to cybersecurity. The correlation of logs isn't so simple."
"Last month, we faced an issue with a Hawaiian VPN user activity."
"The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device."
"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven."
"The first tier of customer service and support is not great, and additional upgrades could be included."
"The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do. They could improve the stability."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"I would like to see a faster response when we see things like 15,000 lockouts."
"I would like to see the dashboard come up more quickly."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
 

Pricing and Cost Advice

"ManageEngine EventLog Analyzer is expensive. Its licensing costs are annual."
"There is a yearly subscription for the solution."
"Licensing for ManageEngine EventLog Analyzer is paid yearly."
"There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually."
"ManageEngine EventLog Analyzer is a low-cost solution. It costs approximately $1,000 per month per server for a perpetual license."
"We paid for the license of the solution and the deployment. The price of ManageEngine EventLog Analyzer is less expensive than other solutions."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Government
10%
Comms Service Provider
8%
Manufacturing Company
7%
Performing Arts
12%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about ManageEngine EventLog Analyzer?
The reporting features are noteworthy, as they provide templates that streamline the process of generating reports
What needs improvement with ManageEngine EventLog Analyzer?
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If yo...
What is your primary use case for ManageEngine EventLog Analyzer?
I find this solution useful for IT devices as a live stream to work with Syshun, serving as both the router and the target. All activities are logged, and they can be accessed within one console. T...
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Also Known As

EventLog Analyzer
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Moody National Bank, EnCircle, Goldleaf Financial Solutions, Inc, IBM, Ernst & Young, Micro Linear, Silverbeck-Rymer Solicitors, Provincial Court of British Columbia, Eleventh Judicial Circuit of Florida, OGILVY & MATHER, E! Entertainment, Tribune-Review Publishing Co.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ManageEngine EventLog Analyzer vs. Netsurion and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.