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ManageEngine EventLog Analyzer vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine EventLog Analyzer
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
7.4
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Log Management (46th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), SOC as a Service (14th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (47th)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine EventLog Analyzer is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
ManageEngine EventLog Analyzer1.0%
Netsurion0.7%
Other98.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Efficient log management enhances activity monitoring despite VPN user issue
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If you're testing with existing or new device integration, then the product will be good in the market.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have made use of technical support and am certainly very satisfied with them."
"It's one of the easiest products. It's very simple to use."
"It is stable."
"The support system is very good."
"What I found most useful in ManageEngine EventLog Analyzer is its integration with other ManageEngine applications. It seamlessly integrates throughout the ManageEngine suite, and that's beneficial. I also like that the solution has chain management capabilities, it has a modular approach, and it's easy to reach the support team."
"The user interface is very good."
"The reporting features are noteworthy, as they provide templates that streamline the process of generating reports"
"The dashboard for administrators or assigned engineers can identify vulnerabilities, activities, infected systems, large files, or DDoS attacks."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
 

Cons

"It may not be as easy to use as Splunk."
"There isn't good security integration when it comes to cybersecurity. The correlation of logs isn't so simple."
"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven. Having more automation would also make the solution better."
"The first tier of customer service and support is not great."
"The customization of reports could be a lot easier. It is not difficult but it could be made easier."
"The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do. They could improve the stability."
"Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users."
"Support could improve to make the solution better."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"I would like to see the dashboard come up more quickly."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
 

Pricing and Cost Advice

"ManageEngine EventLog Analyzer is a low-cost solution. It costs approximately $1,000 per month per server for a perpetual license."
"There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually."
"We paid for the license of the solution and the deployment. The price of ManageEngine EventLog Analyzer is less expensive than other solutions."
"Licensing for ManageEngine EventLog Analyzer is paid yearly."
"ManageEngine EventLog Analyzer is expensive. Its licensing costs are annual."
"There is a yearly subscription for the solution."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Healthcare Company
9%
Manufacturing Company
7%
Performing Arts
16%
Manufacturing Company
8%
Outsourcing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about ManageEngine EventLog Analyzer?
The reporting features are noteworthy, as they provide templates that streamline the process of generating reports
What needs improvement with ManageEngine EventLog Analyzer?
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If yo...
What is your primary use case for ManageEngine EventLog Analyzer?
I find this solution useful for IT devices as a live stream to work with Syshun, serving as both the router and the target. All activities are logged, and they can be accessed within one console. T...
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Also Known As

EventLog Analyzer
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Moody National Bank, EnCircle, Goldleaf Financial Solutions, Inc, IBM, Ernst & Young, Micro Linear, Silverbeck-Rymer Solicitors, Provincial Court of British Columbia, Eleventh Judicial Circuit of Florida, OGILVY & MATHER, E! Entertainment, Tribune-Review Publishing Co.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ManageEngine EventLog Analyzer vs. Netsurion and other solutions. Updated: December 2025.
880,490 professionals have used our research since 2012.