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ManageEngine EventLog Analyzer vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine EventLog Analyzer
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
7.4
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Log Management (43rd)
Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (30th), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine EventLog Analyzer is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ManageEngine EventLog Analyzer1.0%
Netsurion0.8%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Efficient log management enhances activity monitoring despite VPN user issue
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If you're testing with existing or new device integration, then the product will be good in the market.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was very simple and straightforward, according to our security team."
"The support system is very good."
"It is stable."
"The most valuable features of ManageEngine EventLog Analyzer are the number of capabilities, file integration monitoring, web server log collection, and alert configuration."
"ManageEngine EventLog Analyzer is useful for log and alert correlation and is a full-function SIEM solution."
"What I found most useful in ManageEngine EventLog Analyzer is its integration with other ManageEngine applications; it seamlessly integrates throughout the ManageEngine suite, and that's beneficial, and I also like that the solution has chain management capabilities, it has a modular approach, and it's easy to reach the support team."
"We use the solution because it is granular."
"It's one of the easiest products. It's very simple to use."
"If I were to look at logs manually, there's no way I could do that; as an example, there are 48 million logs processed a day, so it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"Expediting incident response is really great."
"The product satisfies our compliance, and thus, all of our auditors."
"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."
 

Cons

"The product does not have certain advantages, especially the correlation tools. It was not working as per our expectations."
"Support could improve to make the solution better."
"The scalability is limited."
"The first tier of customer service and support is not great."
"Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users."
"The first tier of customer service and support is not great, and additional upgrades could be included."
"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven."
"The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"Netsurion's threat detection and response aren't quite mature."
"I would like to see the dashboard come up more quickly."
"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."
"It would be helpful if the SOC spent a little more time with us going through some of those reports."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
 

Pricing and Cost Advice

"We paid for the license of the solution and the deployment. The price of ManageEngine EventLog Analyzer is less expensive than other solutions."
"Licensing for ManageEngine EventLog Analyzer is paid yearly."
"There is a yearly subscription for the solution."
"There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually."
"ManageEngine EventLog Analyzer is expensive. Its licensing costs are annual."
"ManageEngine EventLog Analyzer is a low-cost solution. It costs approximately $1,000 per month per server for a perpetual license."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Our pricing for Netsurion last year was US $52,000 per year."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Government
8%
Comms Service Provider
8%
Construction Company
7%
Performing Arts
11%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about ManageEngine EventLog Analyzer?
The reporting features are noteworthy, as they provide templates that streamline the process of generating reports
What needs improvement with ManageEngine EventLog Analyzer?
Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If yo...
What is your primary use case for ManageEngine EventLog Analyzer?
I find this solution useful for IT devices as a live stream to work with Syshun, serving as both the router and the target. All activities are logged, and they can be accessed within one console. T...
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Also Known As

EventLog Analyzer
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Moody National Bank, EnCircle, Goldleaf Financial Solutions, Inc, IBM, Ernst & Young, Micro Linear, Silverbeck-Rymer Solicitors, Provincial Court of British Columbia, Eleventh Judicial Circuit of Florida, OGILVY & MATHER, E! Entertainment, Tribune-Review Publishing Co.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ManageEngine EventLog Analyzer vs. Netsurion and other solutions. Updated: April 2026.
896,099 professionals have used our research since 2012.