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ManageEngine Exchange Reporter Plus vs Tableau comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cognos
Sponsored
Ranking in Reporting
4th
Average Rating
8.0
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th)
ManageEngine Exchange Repor...
Ranking in Reporting
16th
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Tableau
Ranking in Reporting
2nd
Average Rating
8.4
Number of Reviews
294
Ranking in other categories
BI (Business Intelligence) Tools (2nd), Data Visualization (1st), Embedded BI (1st)
 

Mindshare comparison

As of November 2024, in the Reporting category, the mindshare of IBM Cognos is 4.4%, down from 6.1% compared to the previous year. The mindshare of ManageEngine Exchange Reporter Plus is 0.1%, down from 0.1% compared to the previous year. The mindshare of Tableau is 24.3%, up from 22.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

Carlos Larrad Salgado - PeerSpot reviewer
Jul 27, 2022
Improved the quality of our KPIs, while reducing calls to the IT department
I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality. The user experience is also very important. Cognos is not very easy to understand sometimes, especially when they change the layout but keep the functionality the same. The help is not very graphic and they have no examples. Cognos has to make a big effort to help with understanding the functionality by improving the documentation. There is a lot of documentation, but the examples are hard to find and they should make their help section easier to understand for non-technical users.
JS
Jul 12, 2023
Helps track down missing emails and detects abnormal mail flow and identifies issues with the mail server
Exchange Reporter Plus is required in cases where emails are missing for some users and they need to track them down, or when there is a need to retrieve historical email conversations for investigation purposes.  It is also used to detect abnormal mail flow or issues with the mail server and…
ROMIL SHAH - PeerSpot reviewer
Mar 22, 2022
Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time
When it comes to visualizations, Tableau has a limitation as compared to Power BI. It has a limited set of visualizations. Power BI has the entire marketplace, so you can connect and import many visualizations and use them, whereas Tableau has only 10 or 15 visualizations. There should be more visualizations, and there should also be data integration with more cloud providers. Tableau has recently launched a paid version for the documentation. So, documentation has become a little bit challenging when it comes to Tableau development because we do not have any tool to export the data out of it. It is a license-based feature that you need to purchase to prepare documentation. So, on the documentation front, for preparing clear documentation for any dashboard, it would help if we get an embedded option, rather than buying a license for each user for the documentation. To document anything, if I have to connect to each workbook and see what has been written as a formula and then document in the Word document, it is pretty time-consuming. We have the Microsoft stack, and we are currently evaluating Power BI because Tableau has a limitation of 50 columns for a drill-down report. If we want more than 50 columns, we have found a hack, but there is no ready-made option for doing it. So, we have to use another tool in case we need a drilled report with more than 50 columns. There are many instances where users need 80 or 90 columns for their analysis, and switching between two technologies becomes a challenge. It is not a cost-effective approach for us. Their support should be improved. We are not happy with their support. Whenever we raised queries, we were pointed to a few blogs, and we didn't get a proper solution from them. Their licensing should also be improved. They want us to purchase a Tableau Creator license for business users, whereas Power BI Desktop is free for business users. They should come up with a basic license with one or two connectors that our business users can use for preparing their visualizations. Tableau also charges us per user for users who want the data only through email.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even while a user is using a cube for reporting, there will not be a situation as ' Cube file locked; unable to build or deploy'."
"The correlation analysis is excellent. It's one of the best that I have used to date."
"A positive feature is Report Studio, where we create beautiful, complex reports."
"Stability-wise, I rate the solution a ten out of ten."
"IBM Cognos improves the effectiveness of the sales team."
"The solution's initial setup process is easy."
"The initial setup is very straightforward."
"The initial setup was straightforward."
"We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. The GUI is very good."
"The email traffic analysis feature is very useful."
"It's very easy to set everything up."
"Show Me is a feature to help with knowing which chart is an appropriate one for the selected variables, and it makes helps in creating appropriate visuals."
"Tableau is an advanced specialized tool. One of the best features I've seen is the lack of an intermediate semantic layer. I think that's an advantage compared to any other tool like BusinessObjects or Power BI, which are Tableau's biggest competitors."
"The solution makes for very productive and really informative decision making. It can lead the whole business and build a strategy across whole working departments."
"The best part about Tableau is the visualization."
"The dashboards are amazing, with different report types and stunning visuals. Most importantly, Tableau's AI with machine learning automatically predicts features and reports based on historical data. These are the three most valuable features for me."
"The most valuable feature is the richness of its visualization and from a self-service standpoint, the ease of use."
"Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
 

Cons

"The AI-based features could be further enhanced by the solution."
"We need more predictive analytical functions, not only diagnostic or decryptic analytics."
"It would be nice to offer free online training on the tool for end-users."
"The solution's support could be better."
"Cognos charts are not as fast as those of the other tools, even with DQM (dynamic query mode)."
"One key area for improvement is the need to improve the self-service nature and functionality of the product in terms of visual analytics."
"They were lacking in the initial phases of development in the area of big data, and they still need to improve that aspect of the product."
"The charts and graphics are weak."
"There is room for improvement in the reporting, maybe having more customizable reports would be good."
"I am primarily interested in reporting and automation improvements."
"Formatting controls could use some improvement."
"The price could be better."
"Reports should be downloadable as PDF files."
"Tableau support could be improved."
"Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation."
"They need to improve the bar chart position and width."
"Creating empty extracts is not easy."
"Overall, the only major frustration that I have had so far is with Tableau Public. I first used Tableau Public when I was building capacity, and when there was a later release to download and you wanted to upgrade, all your work would have to be manually re-entered."
 

Pricing and Cost Advice

"My company uses IBM Cognos with another IBM product, so I think only one license is used."
"It is averagely priced."
"IBM Cognos price is on the higher side of the spectrum. However, with the features that it brings, such as correlation analysis, it's worth the money. They should look at the pricing more clearly because it's a little on the higher side."
"It's more expensive than similar solutions like Tableau and Power BI."
"I rate the product price as four or five on a scale from one to ten, where one is a low price, and ten is a high price."
"There is a standard license required to use this solution. There are some additional tools but I am not sure if they are an extra cost."
"IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau."
"I don't know the exact cost, but I believe Cognos is quite expensive, especially when it comes to the support consultants and the procedures that need to be applied."
"I would rate the pricing a four out of ten, where one is low price and ten is high price. It is affordable."
"The pricing of Exchange Reporter Plus is very reasonable."
"We are paying an annual licensing fee."
"Tableau's prices are relatively high for our market. I am from Serbia, so many companies in this market don't have the ability to pay for expensive software. My clients are quite satisfied with a lot of Tableau's qualities except for the prices."
"I believe it has a lifelong license, and once you purchase it, you don't have to renew it, but I'm not sure."
"Tableau is a little cheaper as compared to Power BI and other technologies that we have used in the past. However, if the business users in our organization want to make presentations, Tableau has been asking us to purchase a Tableau Creator license, and $35 per month is expensive for business users. Power BI is giving a free desktop version for business users to connect to any data source and build their own dashboards. That's why we have proposed to use Power BI for most of the business users in our organization."
"We pay for the enterprise license for Tableau. The licensing could be cheaper and more flexible."
"ROI is very high, but it requires a data preparation/blending tool."
"It is more expensive than other solutions."
"Tableau is an expensive solution."
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Comparison Review

it_user6330 - PeerSpot reviewer
May 2, 2013
MicroStrategy vs. Tableau
After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts…
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
5%
Government
4%
No data available
Educational Organization
40%
Financial Services Firm
11%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik ...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older version...
What do you like most about ManageEngine Exchange Reporter Plus?
We can use the dashboard to see which Exchange servers are currently having issues, their health, and other details. ...
What needs improvement with ManageEngine Exchange Reporter Plus?
There is room for improvement in the reporting, maybe having more customizable reports would be good. ManageEngine ER...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have be...
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use....
What do you like most about Tableau?
Tableau is a fantastic tool that provides impressive dashboards and customized reports.
 

Comparisons

No data available
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
Tableau Desktop, Tableau Server, Tableau Online
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
Sunbelt Rentals, Inc, Life Management Center, IBTS 
Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.
Find out what your peers are saying about ManageEngine Exchange Reporter Plus vs. Tableau and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.