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Microsoft Exchange Online Protection (EOP) vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Microsoft Exchange Online Protection offers cost-effective email security, reducing incidents and boosting productivity over competitors like Trend and AppRiver.
Sentiment score
7.3
Perception Point reduces SOC workload, enhances security, blocks threats, improves efficiency, and delivers excellent value with competitive pricing.
 

Customer Service

Sentiment score
6.3
Microsoft Exchange Online Protection customer service is praised for availability but criticized for inconsistent response quality and speed.
Sentiment score
7.3
Perception Point provides responsive, professional, 24/7 customer support, though some users note variability in response times and effectiveness.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
Customer service and support are good, but there is room for improvement in response time.
 

Scalability Issues

Sentiment score
7.8
Microsoft Exchange Online Protection offers scalable security solutions despite some limitations, appreciated for ease of use and high satisfaction.
Sentiment score
7.7
Perception Point Advanced Email Security is praised for its scalability, effectiveness, and adaptability across diverse user needs and volumes.
 

Stability Issues

Sentiment score
7.7
Microsoft Exchange Online Protection is reliable, scoring high in stability, with issues mainly from configuration and occasional interface changes.
Sentiment score
8.1
Perception Point Advanced Email Security offers high stability and uptime with minimal issues, easily managed by a small team.
 

Room For Improvement

Microsoft Exchange Online Protection needs better integration, enhanced security features, improved user experience, and competitive pricing for increased effectiveness.
Perception Point Advanced Email Security needs enhancements in spam filtering, user customization, integration, and advanced features for better user experience.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Maybe a couple of improvements on their portal would be good.
 

Setup Cost

Microsoft Exchange Online Protection offers tiered pricing, seen as high but justified by robust security and scalability features.
Opinions on Perception Point Advanced Email Security's pricing vary, influenced by inbox count, features, and regional pricing impacts.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
 

Valuable Features

Microsoft Exchange Online Protection offers scalable, user-friendly security features with AI-enhanced threat management and seamless integration with Microsoft tools.
Perception Point excels in fast, accurate threat detection, effective blocking of phishing, detailed reporting, and user-friendly interface.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
The security features provided by Microsoft are robust.
It offers more features and better security, making it the best option for corporate environments.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Email Security
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Anti-Malware Tools (8th)
Perception Point Advanced E...
Ranking in Email Security
17th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Internet Security (11th)
 

Mindshare comparison

As of September 2025, in the Email Security category, the mindshare of Microsoft Exchange Online Protection (EOP) is 5.5%, down from 8.3% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)5.5%
Perception Point Advanced Email Security2.4%
Other92.1%
Email Security
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Fabio Amorim Araujo - PeerSpot reviewer
Has good detection and response capabilities
The solution is very easy to use. We don't have any difficulty with transactions. Finding information, customizing configurations, and getting support or documentation is simple. I don't have any negative points to mention. I would recommend this solution to others. On a scale of one to ten, I'd give it a ten. It's amazing for us—the protection, the analysis time compared to Microsoft 365, and the pricing are all good. We're using both solutions—spam and protection channels. Recently, we presented two-week results to a customer, and they liked them and wanted to buy the solution. Our feedback is positive. We're developing a strategy to increase sales of the solution. When we deliver executive summaries to customers, we present good news about our company and discuss how Perception Point Advanced Email Security can help improve their security.
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867,497 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Besides price, the main room for improvement includes the sandbox or something similar; the usability that solutions are focused on. I have not really utilized its anti-phishing features because th...
What is your primary use case for Microsoft Exchange Online Protection?
I'm reviewing different solutions because I work for a consulting company, and we are dealing with a review. We use Peer review for that to find some information, which is very useful. I am certifi...
What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
Maybe a couple of improvements on their portal would be good, but other than that, I think it is good.
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Perception Point Advanced Email Security and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.