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Microsoft Exchange Online Protection (EOP) vs Perception Point Advanced Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Users found Microsoft Defender for Office 365 cost-effective, citing improved protection, time efficiency, and savings in security management.
Sentiment score
7.6
Microsoft Exchange Online Protection enhances email security, reducing incidents and boosting productivity, yielding strong ROI in the US market.
Sentiment score
7.8
Perception Point Advanced Email Security enhances protection, cuts false positives, and reduces workload, providing efficient, cost-effective email threat management.
 

Customer Service

Sentiment score
6.9
Microsoft Defender for Office 365 offers knowledgeable support, though escalation delays and outdated documentation can affect resolution speed.
Sentiment score
6.8
Microsoft Exchange Online Protection support quality varies, with premium users generally reporting more consistent and timely assistance.
Sentiment score
7.7
Perception Point offers efficient, professional 24/7 email security support, praised for prompt, knowledgeable service and high customer engagement.
Over the past two years, there have been no critical problems.
Customer service and support have been fantastic.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
Customer service and support are good, but there is room for improvement in response time.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is scalable, adaptable, and integrates seamlessly, supporting medium to large enterprises efficiently.
Sentiment score
8.0
Microsoft Exchange Online Protection offers scalable, adaptable security, supporting diverse organizational needs with ease and high user satisfaction.
Sentiment score
8.0
Perception Point Advanced Email Security excels in scalable, cloud-based infrastructure, ensuring seamless adaptability and performance for growing businesses.
We have never faced scalability problems, and Microsoft manages it effectively.
 

Stability Issues

Sentiment score
7.7
Microsoft Defender for Office 365 is highly rated for stability, featuring strong performance and rare minor network issues.
Sentiment score
8.1
Microsoft Exchange Online Protection is highly rated for reliability and stability, with occasional management and configuration challenges noted.
Sentiment score
8.4
Perception Point Advanced Email Security is highly stable and reliable, with minimal downtime and strong user satisfaction in performance.
 

Room For Improvement

Microsoft Defender for Office 365 requires improvements in antivirus, scalability, integration, interface, threat intelligence, and licensing transparency.
Users desire improved automation, integration, security, pricing, reporting, email handling, stability, functionality, support, and clearer product distinctions in EOP.
Perception Point needs improved threat detection, user interface, and integration with added DLP, phishing protection, and security training features.
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
The main area for improvement is simplifying the implementation and rollout process.
I would reduce the cost.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
 

Setup Cost

Microsoft Defender for Office 365 pricing varies; often costly for SMBs but competitive for enterprises, with added licensing complexities.
Microsoft Exchange Online Protection offers valued security features despite varying costs, with flexible licensing in Microsoft 365 bundles.
Perception Point Advanced Email Security provides fair pricing, flexible configurations, and value, suitable for diverse budgets and strategic ROI.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Microsoft is quite affordable with a lot of features available for any size organization.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive email protection with seamless Microsoft integration, enhancing threat management and data security.
Microsoft Exchange Online Protection provides scalable, user-friendly security with AI, ensuring robust anti-phishing and anti-malware protection for all businesses.
Perception Point offers advanced email security with robust threat detection, user-friendly interface, and efficient scanning without MX changes.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
Microsoft Defender for Office 365 is now part of a centralized tenant for my entire group.
The security features provided by Microsoft are robust.
In the last three years, has resulted in no antivirus problems.
It offers more features and better security, making it the best option for corporate environments.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
Microsoft Exchange Online P...
Ranking in Email Security
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Anti-Malware Tools (8th)
Perception Point Advanced E...
Ranking in Email Security
17th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
23
Ranking in other categories
Internet Security (6th)
 

Mindshare comparison

As of April 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.1%, down from 19.0% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 6.8%, down from 9.4% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
Jijin Joseph - PeerSpot reviewer
Gives in-depth analysis reports to end users for any malicious content found in emails
Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I send malicious email to my colleague. There is a dependency on AWS cloud.This means if the cloud service is down, which may impact the perception point's email delivery.So it would be great if there is any HA for the solution. I would like a user-friendly configuration, like APIs. This solution is API-friendly configuration by following the steps provided. It would be great if it could be automate it, like the Avanan.Also, it would be good if Perception Point Advanced Email Security could have an MSP model. During the early stages of working with this solution, there were some constraints and issues.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
9%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive ...
What needs improvement with Microsoft Defender for Office 365?
The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be ...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working...
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) ...
What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expen...
What needs improvement with Perception Point Advanced Email Security?
There are always places for improvement, but this needs deeper thought and planning. Integration and end-user interac...
 

Comparisons

 

Also Known As

MS Defender for Office 365
Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
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Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Perception Point Advanced Email Security and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.