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MicroStrategy Usher vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

MicroStrategy Usher
Ranking in Mobile Identity
2nd
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Salesforce Identity
Ranking in Mobile Identity
3rd
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

As of November 2024, in the Mobile Identity category, the mindshare of MicroStrategy Usher is 11.5%, down from 20.8% compared to the previous year. The mindshare of Salesforce Identity is 19.2%, up from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity
 

Featured Reviews

it_user897510 - PeerSpot reviewer
Excellent security platform for an enterprise setup
I think they are working on improvements and are in the process of changing the development to be more GUI-based rather than code-based. I think that will be good, we're waiting for that transition. I think the skills needed now are very niche and quite low level and they need to simplify the development aspect of it. They have a feature called transaction services and as an additional feature, I'd like to see that in the dossier, which is your build-it-yourself front-end. If we can get to where you can build forms and write back and transaction services from that interface, it would be great.
Mitesh (Mitesh) Kumar - PeerSpot reviewer
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ease of development in MicroStrategy."
"Overall, the solution is an easy product to use."
"The mobile identity features are great."
"The dashboard is user-friendly."
"The solution has good analysis features to make sure there's good sizing (so that it's not too big or too small) and allows room for growth if a company needs it."
"The dashboard, documentation, dossiers are all valuable features."
"The self-service and the dossier components as well as the hyper intelligence."
"The solution is very easy to understand."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
 

Cons

"The documentation of how to make different connections to different databases needs to be more centralized."
"Scaling this solution can be difficult."
"The pricing needs improvement."
"In the dossier section, they have something called documents, which is very good, but they are implementing something called dossiers also. If we compare it with the BI tools like Tableau, the canvas which MicroStrategy provides is not that great. The formatting options are limited is dossiers. In terms of formatting and making the reports more presentable, it's lagging a little bit behind."
"The skills needed now are very niche and quite low level and they need to simplify the development aspect of it."
"The user interface needs improvement. It needs to be more intuitive."
"Right now, we have to apply many workarounds for the solution to do what we need it to do. There are a lot of bugs."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce Identity needs more expertise in the application."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The product is slow."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
 

Pricing and Cost Advice

Information not available
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
 

Overview

 

Sample Customers

Target, Hilton Worldwide, Gucci, Four Seasons, Facebook, Coach, Zurich, Adidas Group, eHarmony, Sonic Automotive
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about MicroStrategy Usher vs. Salesforce Identity and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.