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Mimecast Email Security vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
29
Ranking in other categories
Office 365 Protection (5th), Secure Email Gateway (SEG) (4th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Email Security (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Mimecast Email Security is designed for Secure Email Gateway (SEG) and holds a mindshare of 17.6%, up 14.7% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.8% mindshare, down 3.7% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.
Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very straightforward."
"The solution is pretty straightforward to use and easy to set up."
"We like the content filtering and secure messaging features."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"Mimecast certainly helped my customers reduce phishing emails."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"The most valuable feature is the DMARC Analyzer."
"The most valuable features of the solution are spam protection and email continuity."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The integration capability of the solution is good."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
 

Cons

"The feature that should be included is to remove the block on the encrypted files."
"The attachment scanning feature doesn't work properly."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"While it's quick and easy, the initial setup could be more user-friendly."
"The platform's cost-effectiveness could be improved."
"I'd like to have better support from the product in the future."
"There needs to be more documentation for the product."
"The send box needs improvement to match other products."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The product must provide better customization features."
"They need to adjust the spam filtering and make it stronger."
"The enterprise security feature needs improvement."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
 

Pricing and Cost Advice

"The solution is expensive."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The licensing costs are per-user for the product that you get with them."
"The product price is moderate. I rate the pricing a five out of ten."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"There are additional costs beyond the standard licensing fee."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"The product has good pricing in terms of return on investment."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The tool must improve its pricing."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The cost is about $6,000 for 300 users for one year."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"It's a VPN solution. Trend Micro is reasonably priced."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed despite being known samples. This needs improvement to reduce the workload on admi...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a normal email, and it asks for contact information or to make a relationship or someth...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to select one, look at the support. It is quite important. So is the local agent. Wi...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Mimecast Email Security vs. Trend Micro Email Security and other solutions. Updated: January 2024.
838,713 professionals have used our research since 2012.