Mimecast Email Security vs Trend Micro Email Security comparison

Mimecast Email Security and Trend Micro Email Security are two leading products in the email security category. Mimecast holds the upper hand due to its comprehensive feature set, while Trend Micro is noted for its advanced threat protection capabilities.

Features: Mimecast Email Security stands out with robust spam filtering, effective content filtering, and seamless integration with Microsoft 365. Its email scanning and filtering are appreciated by users, making it highly reliable for threat protection and email archiving. Trend Micro Email Security offers extensive spam and phishing filtering and strong antivirus capabilities. Its advanced threat protection, robust malware scanning, and email continuity features are valued by users.

Room for Improvement: Mimecast Email Security could enhance detection rates and improve reporting mechanisms for phishing emails. Users also suggest a more user-friendly interface and fewer false positives. The pricing strategy and support services are points of criticism. Trend Micro Email Security could benefit from enhancing threat detection for advanced compromises and offering better scalability. The high cost is an issue for smaller businesses, and there is a desire for improved integration capabilities and more detailed documentation.

Ease of Deployment and Customer Service: Mimecast Email Security offers deployment on various cloud platforms, but users report challenges with technical support and reliance on documentation. Trend Micro Email Security is available on multiple cloud setups, including hybrid options, and is praised for responsive technical support and flexibility, although there is room for faster response times. Both products serve varied deployment needs but face customer service challenges.

Pricing and ROI: Mimecast Email Security is considered expensive, with high fees impacting its affordability despite its high security offering. It is valued for mitigating risk and providing a return on investment. Trend Micro Email Security has a higher cost, potentially limiting its appeal to smaller companies, but is seen as providing good value for its advanced security. ROI is recognized through enhanced security and reduced breach risks.