We performed a comparison between Mule Anypoint Platform and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing."
"Mule works very well with Salesforce and CRMs."
"The platform's cloud integration capabilities are good."
"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
"Mule Anypoint Platform is our preferred platform for integration."
"The initial setup is quite easy because the solution has a good interface through which the configuration, mapping, and so on can be done."
"The monitoring capabilities of this product are very good because of the feedback it supplies in statistics."
"The tool's visual features are attractive."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"Webhooks are the most valuable feature of Zapier."
"The solution is a SaaS and does not require a complex setup."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"What I hear from my customers is that it's very expensive compared to the cost of other integration suites. The cost keeps increasing. MuleSoft should come up with customization factors by using a different way of getting the cost-related stuff to attract customers. That is, they should come up with some cost optimizations."
"The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle."
"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."
"The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."
"Price-wise, it is a good product since it is reasonably priced...Mule Anypoint Platform can get too complex for non-technical people."
"The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."
"Pricing is one aspect of the solution that is troublesome. It's too expensive for smaller organizations."
"Mule should have better B2B integration."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"The solution does not work properly when we apply filters and we get errors."
"It could support various languages along with Python."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
Mule Anypoint Platform is ranked 3rd in Cloud Data Integration with 41 reviews while Zapier is ranked 9th in Cloud Data Integration with 41 reviews. Mule Anypoint Platform is rated 8.2, while Zapier is rated 8.6. The top reviewer of Mule Anypoint Platform writes "Robust, reliable, and stable, ensuring high availability for critical integrations". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Mule Anypoint Platform is most compared with MuleSoft Composer, Microsoft Azure Logic Apps, SAP Process Orchestration, Oracle Integration Cloud Service and SAP Cloud Platform, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Mule Anypoint Platform vs. Zapier report.
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