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N-able Mail Assure vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

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Sentiment score
8.0
Proofpoint Email Protection is praised for its responsive support, 24/7 availability, intuitive interface, and mostly positive user satisfaction.
 

Room For Improvement

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Sentiment score
4.6
Proofpoint Email Protection needs better integrations, intuitive interface, enhanced detection, and improved reporting, support, encryption, and stability.
 

Scalability Issues

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Sentiment score
7.9
Proofpoint Email Protection is scalable, cloud-based, and adaptable for both large enterprises and small teams, handling high email volumes efficiently.
 

Setup Cost

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Sentiment score
6.1
Proofpoint Email Protection is seen as expensive but valuable, costing $80,000-$92,000 annually, more than competitors.
 

Stability Issues

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Sentiment score
7.9
Proofpoint Email Protection is highly stable and dependable, with users rating its performance and reliability between seven to ten.
 

Valuable Features

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Sentiment score
8.2
Proofpoint Email Protection offers comprehensive email security with powerful anti-spam, anti-phishing, AI defense, and detailed reporting features.
 

Categories and Ranking

Microsoft Defender for Offi...
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Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
N-able Mail Assure
Average Rating
1.0
Number of Reviews
1
Ranking in other categories
Email Archiving (16th), Email Security (42nd)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
This is a dud product with inferior spam filtering
This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff. Failed deliveries, for example, they don't count it as an issue so those messages won't be queued for another delivery attempt. As I understand it from talking to their support, if the server pings or sends any response at all, then Mail Assure will not keep a copy. It will also weirdly mark messages during that outage as rejected, so it's not like Mail Assure doesn't know that the message never reached the user(s).
Pranay Gurrapu - PeerSpot reviewer
Beginner -friendly tool and simplifies the process of adding new domains
I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
No data available
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
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What needs improvement with Proofpoint Email Protection?
The support team was a bit slow. It takes months to implement the next feature. So I'd like to see faster support.
 

Also Known As

MS Defender for Office 365
SolarWinds MSP Mail, SolarWinds Mail Assure, SolarWinds MSP Mail Assure
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
eNet Systems, WinAdmins, Newport Systems
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Email Security. Updated: November 2024.
816,406 professionals have used our research since 2012.