We performed a comparison between Nagios Core and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature depends on the project. It's great if you need to check to ensure a service is running 24/7. I can use the full solution for free, and it's flexible. If I need to add a dashboard, I can integrate it with Nagios. Cloud synchronization is wonderful."
"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."
"Provides timely notifications."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"Key features include the GUI interface, its notification capabilities, and the real-time reporting."
"The solution is quite efficient."
"Dashboard provides monitor of total assets."
"Nagios Core is very configurable. Whatever you want, you can do it."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"It was easy to integrate Spiceworks with our existing setup."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The most valuable features are the inventory and personalization."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It's easy to understand."
"The solution is easy to use and easy to manage."
"Tickets by e-mail, with actions by hastag."
"The scalability needs improvement, it's not scalable at this time."
"It is a bit slow due to latency."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"The initial setup process could be easier."
"Would benefit from aggregations if a particular server goes down."
"It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly."
"There is room for improvement in the graphics."
"The UI is a little outdated and graphics could be displayed in a better way."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"The SNMP sniffer requires a lot of work to get right."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The GUI must be improved."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
Nagios Core is ranked 7th in IT Infrastructure Monitoring with 46 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Nagios Core is rated 8.0, while Spiceworks is rated 7.8. The top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Nagios Core is most compared with Nagios XI, Zabbix, Icinga, Centreon and Splunk ITSI (IT Service Intelligence), whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and SysAid. See our Nagios Core vs. Spiceworks report.
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