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Active Roles by One Identity vs OpenText Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
OpenText Identity Manager
Ranking in User Provisioning Software
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Identity Management (IM) (26th), Identity Governance Administration (IGA) (9th)
 

Mindshare comparison

As of October 2026, in the User Provisioning Software category, the mindshare of Active Roles by One Identity is 4.9%, down from 6.9% compared to the previous year. The mindshare of OpenText Identity Manager is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity4.9%
OpenText Identity Manager3.3%
Other91.8%
User Provisioning Software
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The delegation of administrative access in Active Roles by One Identity has impacted my IT operations by reducing almost sixty percent of human work."
"It is very intuitive and close to the native tools. Since it is web-based, it does not require extensive training for our end users."
"We have seen a good return on investment because the automation feature has reduced manual efforts by around thirty to fifty percent and improved efficiency with reduced workload, saving our engineers time."
"One Identity Active Roles has positively impacted our organization by improving operational efficiency, strengthening governance, and reducing manual administrative effort within Active Directory and identity management operations."
"I saw a strong ROI with One Identity Active Roles through around a forty to fifty percent reduction in service desk workload, faster user provisioning from hours to minutes, fewer manual errors, and improved compliance and audit efficiency, which saves significant administrative time and operational efforts."
"Active Roles helped increase operational efficiency in our organization."
"Active Roles is a thousand times better than native Microsoft tools."
"One Identity Active Roles has had a very positive impact on our organization, especially in terms of productivity, security, and compliance."
"It's a solid product, it's a mature product."
"The product is easy to use."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."
"To my knowledge it is the only event based IDM system."
"I like the eDirectory feature."
"NetIQ does not have a limit on the number of users."
 

Cons

"The initial setup could be simpler because sometimes it feels like it should be more straightforward."
"I know they have increased support for Entra ID and mentioned providing support for AWS. A way to connect to various directories and integrate with cloud directories would be beneficial."
"One Identity Active Roles can be improved with a more modern and intuitive user interface, better reporting and analytics, simplified workflow customization, enhanced troubleshooting tools, and stronger cloud and hybrid identity integration capabilities for large enterprise environments."
"One challenge we experienced was the initial setup and configuration complexity."
"One specific issue I have encountered recently is that the interface and workflow configuration can become complex and less intuitive, especially when managing multiple approval steps or modifying existing workflows, which sometimes requires deeper scripting or backend adjustments, so more user-friendly and visual workflow design would be a great improvement."
"If One Identity Active Roles has to be positioned for all customers, not just the entities which are being regulated, then the pricing has to be normalized."
"One Identity Active Roles can be improved by modernizing the core user interface and simplifying the initial setup and policy workflow conversion."
"One Identity Active Roles could be improved with a modern and intuitive user interface, simpler configuration for complex workflows, and faster performance in large environments."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"The problem is the ecosystem. There's not a lot of people that know the product, so it's hard to find someone to work with the product."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The integrations must be made easier."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"Technical support is very good, but in my country the ecosystem of consultants is scarce."
 

Pricing and Cost Advice

"It's fairly priced."
"It's expensive."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"The pricing is on the higher end."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The licensing model is a simple user-based model, not that much complicated."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
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Top Industries

By visitors reading reviews
Outsourcing Company
27%
Healthcare Company
9%
Financial Services Firm
8%
Computer Software Company
6%
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business101
Midsize Enterprise17
Large Enterprise46
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
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Also Known As

Quest Active Roles
Novell Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Sheetz
Find out what your peers are saying about Active Roles by One Identity vs. OpenText Identity Manager and other solutions. Updated: September 2026.
916,771 professionals have used our research since 2012.