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Active Roles by One Identity vs OpenText Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
91
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
OpenText Identity Manager
Ranking in User Provisioning Software
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Identity Management (IM) (24th), Identity Governance Administration (IGA) (9th)
 

Mindshare comparison

As of September 2026, in the User Provisioning Software category, the mindshare of Active Roles by One Identity is 4.9%, down from 7.0% compared to the previous year. The mindshare of OpenText Identity Manager is 3.2%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity4.9%
OpenText Identity Manager3.2%
Other91.9%
User Provisioning Software
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One Identity Active Roles is highly recommended because it is a good solution that is really helping our organization streamline the process and reduce manual errors or manual efforts while providing a good return on investment."
"Overall, One Identity Active Roles has led to roughly a 40 to 60 percent reduction in AD-related service desk tickets and manual effort, with user onboarding tasks dropping from 15 to 20 minutes down to just a few minutes through automation and templates, adding up to dozens of IT hours saved every month and enabling the same team to manage more users without additional headcount."
"Clear ROI has been seen with One Identity Active Roles, mainly through the time savings and reduced manual administration."
"One Identity Active Roles has had a very positive impact on our organization, mainly by improving efficiency and security at the same time."
"Active Roles is a thousand times better than native Microsoft tools."
"One Identity Active Roles has positively impacted our organization by simplifying Active Directory administration and reducing the amount of manual work required for user and access management."
"After implementing One Identity Active Roles, clear operational improvements are evident, including user provisioning time reduction from hours to minutes, a 40 to 50% drop in service desk workload, faster resolution of password reset and account-related requests through delegated administration, and fewer manual errors in group assignment and permission management."
"The return on investment from One Identity Active Roles has been incredibly clear and measurable for us, with the efficiency in user provisioning and offboarding, which used to take almost 24 to 48 hours due to a multi-step process, now down to just 5 minutes, and a nearly 80% drop in ticket escalation queues after safely delegating tasks to the help desk through clean access templates."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"The greater strength was to keep the identities synchronized without failures in both attributes and passwords."
"Identity and access management processes have developed to become automatic and fast."
"It's a solid product, it's a mature product."
"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"To my knowledge it is the only event based IDM system."
"I would recommend this product, its quite flexible and quick to start with."
 

Cons

"The way you can search groups could be better."
"One area where One Identity Active Roles could be improved is troubleshooting and visibility."
"The main improvement I would suggest for One Identity Active Roles is making the UI and policy configuration more intuitive."
"The user interface needs to be more modern and scalable. There are certain screen resolutions where the product is unusable."
"Even though I advocate for One Identity Active Roles, there are areas for improvement, particularly in hybrid integration experiences where it feels a bit clunky compared to its capabilities for on-premises AD management."
"One area for improvement would be troubleshooting and reporting."
"Some advanced configuration and workflow can feel complex, so simplifying setup and management would improve the overall experience."
"One thing I can add is that One Identity Active Roles could be more simplified for the initial setup and configuration."
"The vendor must provide an easier console for configuring things for smaller customers."
"User Application UI Product Licensing"
"The problem is the ecosystem. There's not a lot of people that know the product, so it's hard to find someone to work with the product."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
 

Pricing and Cost Advice

"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing is on the higher end."
"It's expensive."
"It's fairly priced."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"The licensing model is a simple user-based model, not that much complicated."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The solution is quite affordable."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
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Top Industries

By visitors reading reviews
Outsourcing Company
28%
Healthcare Company
9%
Financial Services Firm
7%
Computer Software Company
6%
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business100
Midsize Enterprise16
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
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Also Known As

Quest Active Roles
Novell Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Sheetz
Find out what your peers are saying about Active Roles by One Identity vs. OpenText Identity Manager and other solutions. Updated: September 2026.
912,818 professionals have used our research since 2012.