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NetScaler vs Radware Bot Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (3rd), Web Application Firewall (WAF) (12th)
Radware Bot Manager
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
10
Ranking in other categories
Bot Management (4th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. NetScaler is designed for Application Delivery Controllers (ADC) and holds a mindshare of 14.8%, down 15.6% compared to last year.
Radware Bot Manager, on the other hand, focuses on Bot Management, holds 3.2% mindshare, down 3.5% since last year.
Application Delivery Controllers (ADC)
Bot Management
 

Featured Reviews

DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
ARMANDO CARRETO CASTRO - PeerSpot reviewer
It has an advantage over other solutions because it recognizes automated processes much more quickly
I like how Bot Manager intelligently detects automated tools. It allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much quicker that it is an automated process and begins to mitigate it a little more quickly. Almost all of our clients use the crypto mitigation algorithm. It is much more efficient because it’s very flat and plain when not encrypted. When we implemented it, the algorithm helped reduce the number of attacks on our clients' applications. With this type of solution, the attacker typically gives up after attempting because it doesn't affect the application. It has reduced the number of attempts by 30 to 40 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can be configured very granularly and has good control over security."
"The feature that I have found most valuable is its load balancing."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"My customers have told me that the performance of this solution is good."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
"The maintenance of the solution is not complex."
"The most valuable feature is load balancing."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"The most valuable feature is the bot management itself and the way it has stopped bots from scraping our site, with its AI mechanism. Its ability to detect and mitigate bots is really good."
"I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website."
"I like how Bot Manager intelligently detects automated tools. If it allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much more quickly that it is an automated process and begins to mitigate it a little more quickly."
"Bot Manager's behavioral modeling and intelligence help us distinguish between harmless and malicious bots."
"It's very good at categorizing the different types of bots, whether they're malicious or good. Bot is a very generic term. It could be good, it could be bad. Quite a lot of legitimate businesses are using bot-type services to just scrape the internet for information."
"The support from Radware is excellent."
"The solution provides a rating of the sophistication of the bot attack."
"Bot Manager is an excellent tool for analyzing traffic to detect suspicious patterns. It uses artificial intelligence to identify malicious behavior."
 

Cons

"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
"I would like to see the virtual and desktop license included in the pricing."
"I feel that Citrix NetScaler's customer support needs to improve."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"If one device or switch fails, the failover to another device is not seamless which is painful."
"The solution's pricing is a big concern and should be improved."
"It can be difficult to setup."
"Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."
"Radware Bot Manager is a little costly but not too expensive. It's in the middle."
"Bot Manager is doing its job, but I think the behavioral modeling could be improved by adding fingerprinting and automation. Remediation should be automated so that it doesn't require any intervention by the user."
"While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in and register your IP, but if you want to upload 50 IPs, it becomes more complicated because there are 50 steps. Also, Radware could simplify the implementation of SDK, which is a bit complicated. Radware should work on making the SDK part more efficient."
"It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything."
"We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal."
"I would like more ability to configure custom rules. Currently, I need to open a ticket with support to request a specific rule that isn't available in the console. In some cases, I don't have visibility into the logs or they are too complicated to analyze."
"It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again."
"Radware's pricing is generally expensive. This could be a deterrent for smaller organizations."
 

Pricing and Cost Advice

"Its price is comparable to others and affordable."
"I rate the tool's pricing an eight out of ten."
"The solution is expensive compared to one of its competitors."
"I rate the pricing an eight out of ten since it is expensive."
"It all depends on the features that will be used and the number of accesses."
"We get value for money. Its price is fair. I don't think it is overpriced."
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"Ninety day free trial makes it easy to try out this solution."
"We pay a fair price for each application we wish to protect."
"It is fairly priced."
"We negotiated a decent price with Radware that fits into our budget. It's a five-year license, so we get a good price and don't need to renew for several years."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
13%
Financial Services Firm
11%
Government
9%
Computer Software Company
14%
Retailer
13%
Media Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What is your experience regarding pricing and costs for Radware Bot Manager?
Radware's pricing is generally expensive. This could be a deterrent for smaller organizations.
What needs improvement with Radware Bot Manager?
When looking at Radware Bot Manager, I noticed instances of false positives where legitimate activities were mistakenly detected as attacks. However, our team has weekly calls with Radware to addre...
What is your primary use case for Radware Bot Manager?
We use Radware Bot Manager for protecting against bot attacks, specifically to distinguish between bot attacks and legitimate traffic.
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
ShieldSquare, ShieldSquare Bot Mitigation and Bot Management
 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Pearson, Zulily, Purch, Groupe PSA, Yellow Pages, Axel Springer, Dorman, Penske, SeLoger.com, trovaprezzi.it
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: April 2025.
849,335 professionals have used our research since 2012.