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NetScaler vs Radware Bot Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

NetScaler
Average Rating
8.4
Number of Reviews
106
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th), Web Application Firewall (WAF) (10th)
Radware Bot Manager
Average Rating
9.2
Number of Reviews
9
Ranking in other categories
Bot Management (4th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. NetScaler is designed for Application Delivery Controllers (ADC) and holds a mindshare of 16.0%, up 13.1% compared to last year.
Radware Bot Manager, on the other hand, focuses on Bot Management, holds 4.1% mindshare, up 3.6% since last year.
Application Delivery Controllers (ADC)
Bot Management
 

Featured Reviews

DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
Feb 7, 2024
A tool for centralized management including inventory and sales tracking
Citrix ADM provides centralized management for various internal programs, including inventory and sales tracking, communication tools, and office programs such as Teams and Azure We wouldn't have comprehensive insights into our system without Citrix ADM. It provides us with essential information.…
ARMANDO CARRETO CASTRO - PeerSpot reviewer
Jun 20, 2024
It has an advantage over other solutions because it recognizes automated processes much more quickly
I like how Bot Manager intelligently detects automated tools. It allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much quicker that it is an automated process and begins to mitigate it a little more quickly. Almost all of our clients use the crypto mitigation algorithm. It is much more efficient because it’s very flat and plain when not encrypted. When we implemented it, the algorithm helped reduce the number of attacks on our clients' applications. With this type of solution, the attacker typically gives up after attempting because it doesn't affect the application. It has reduced the number of attempts by 30 to 40 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"The maintenance of the solution is not complex."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The flexibility in configuration options is impressive."
"The feature that I have found most valuable is its load balancing."
"The analytics are a great feature."
"I like how Bot Manager intelligently detects automated tools. If it allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much more quickly that it is an automated process and begins to mitigate it a little more quickly."
"It's very good at categorizing the different types of bots, whether they're malicious or good. Bot is a very generic term. It could be good, it could be bad. Quite a lot of legitimate businesses are using bot-type services to just scrape the internet for information."
"The most valuable feature is the bot management itself and the way it has stopped bots from scraping our site, with its AI mechanism. Its ability to detect and mitigate bots is really good."
"Bot Manager's behavioral modeling and intelligence help us distinguish between harmless and malicious bots."
"I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website."
"Bot Manager is an excellent tool for analyzing traffic to detect suspicious patterns. It uses artificial intelligence to identify malicious behavior."
"The solution provides a rating of the sophistication of the bot attack."
 

Cons

"I would like to see the virtual and desktop license included in the pricing."
"The tool needs to add a feature where we can access the network policy access manager."
"We would like to see some fairly large scale improvement in the configuration process for this solution."
"The interface could be improved, some customers struggle with that."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
"Integration with other third party providers and third party applications could be better because it can be a bit complex at present."
"Radware Bot Manager is a little costly but not too expensive. It's in the middle."
"We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal."
"Bot Manager is doing its job, but I think the behavioral modeling could be improved by adding fingerprinting and automation. Remediation should be automated so that it doesn't require any intervention by the user."
"I would like more ability to configure custom rules. Currently, I need to open a ticket with support to request a specific rule that isn't available in the console. In some cases, I don't have visibility into the logs or they are too complicated to analyze."
"It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything."
"While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in and register your IP, but if you want to upload 50 IPs, it becomes more complicated because there are 50 steps. Also, Radware could simplify the implementation of SDK, which is a bit complicated. Radware should work on making the SDK part more efficient."
"It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again."
 

Pricing and Cost Advice

"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"The licensing costs for this solution vary depending on which model is being used."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"Costly product and complicated licensing."
"Citrix ADM costs us approximately $5000 per month."
"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"We negotiated a decent price with Radware that fits into our budget. It's a five-year license, so we get a good price and don't need to renew for several years."
"It is fairly priced."
"We pay a fair price for each application we wish to protect."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
15%
Financial Services Firm
11%
Government
9%
Retailer
14%
Computer Software Company
13%
Financial Services Firm
11%
Media Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What is your experience regarding pricing and costs for Radware Bot Manager?
Radware Bot Manager is a little costly but not too expensive. It's in the middle.
What needs improvement with Radware Bot Manager?
While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in...
What is your primary use case for Radware Bot Manager?
We are a company that serves clients like Telmex and Telcel. We use Bot Manager to defend their sites from threats that focus their attack on automated processes that try to achieve denial of servi...
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
ShieldSquare, ShieldSquare Bot Mitigation and Bot Management
 

Learn More

 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Pearson, Zulily, Purch, Groupe PSA, Yellow Pages, Axel Springer, Dorman, Penske, SeLoger.com, trovaprezzi.it
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: October 2024.
813,161 professionals have used our research since 2012.