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NetSuite ERP vs QuickBooks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Ranking in Billing Software
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Cloud ERP (2nd)
QuickBooks
Ranking in Billing Software
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Billing Software category, the mindshare of NetSuite ERP is 7.4%, down from 18.6% compared to the previous year. The mindshare of QuickBooks is 9.5%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Dana Bakker - PeerSpot reviewer
Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement
The search functionality in the solution has shortcomings that can be improved in almost every area of the solution. The improvement of the solution's search functionality, particularly when it comes to the company's expense side where you have a bunch of different invoices from one company, can make it hard for a person to find an invoice that person wants to find because it doesn't necessarily let you filter by a specific amount or by a specific document number. The fact that the product doesn't necessarily allow for filtering is a pain when you want to dive deep into looking for something when you have a lot of invoices. For the size of my organization, QuickBooks is useful for what it does. I don't think any additional features are needed in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"The most valuable feature is that it works according to how the Internet works."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"NetSuite ERP is good for a trading company that involves buying and selling."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"It gave me excellent tracking of my finances."
"It is user-friendly, making it accessible for business owners who often handle their own bookkeeping."
"The most valuable feature of the solution stems from its reporting capabilities."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"The solution is stable."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
 

Cons

"It would be great if they offered localization for Central America."
"In NetSuite ERP, they should focus on offering better customization options."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"Many features such as local taxation and fund management are not there yet."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"The solution is not user-friendly and it is complex to use."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"Technical support could be easier to reach."
"As of right now, you cannot edit secondary lists in a batch feature."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"The customer response team is slow and sometimes causes the user to have a loss."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
 

Pricing and Cost Advice

"The price is less than the cost of daily hours."
"The price of the solution is quite high."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The tool's pricing is extremely reasonable."
"It is relatively expensive."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"It is a bit on the high side, but it is affordable."
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Computer Software Company
23%
Real Estate/Law Firm
8%
Construction Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.
 

Comparisons

 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
West Egg
Find out what your peers are saying about NetSuite ERP vs. QuickBooks and other solutions. Updated: January 2025.
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