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NetSuite ERP vs QuickBooks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

NetSuite ERP
Ranking in Billing Software
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Cloud ERP (1st)
QuickBooks
Ranking in Billing Software
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Billing Software category, the mindshare of NetSuite ERP is 10.5%, down from 18.7% compared to the previous year. The mindshare of QuickBooks is 12.8%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Mimi Evans - PeerSpot reviewer
Useful importing capability, beneficial inventory module, but lacking automation
The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts. Their bank feeds are not the greatest. This was one of the biggest reasons why I wanted to switch to the online version. In QuickBooks Desktop, you have to manually upload the bank feeds daily or wait until the end of the month and pull all of the data because, for some banks, there's no sync between the two.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is very good."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"Every year, they release a new version."
"It is a very solid product for finance and procure-to-pay processes."
"We use it for the projects we do in the telecom industry."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"Gives me the ability to do deep dives into accounting research."
"QuickBooks is easy-to-use software."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"It gave me excellent tracking of my finances."
"It is user-friendly, making it accessible for business owners who often handle their own bookkeeping."
 

Cons

"The main implementation challenge is finding experienced consultants to translate customer needs into NetSuite ERP's standard functionality. The second challenge is getting enough time from customers for proper implementation."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"The solution could be more stable."
"The solution's initial setup process was complex."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"The areas that this product needs to improve on is the implementation and inventory processes."
"NetSuite is good for data management, but it's missing payroll features."
"If they could provide more integration options to connect with different products, that would be ideal."
"The area that I don't use as much is the area about reconciliation with the bank accounts. I do all of that manually. So, the area that they can probably improve upon is just better reconciliation with the bank accounts."
"As of right now, you cannot edit secondary lists in a batch feature."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
"Technical support could be easier to reach."
"The customer response team is slow and sometimes causes the user to have a loss."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
 

Pricing and Cost Advice

"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"There is an annual license required to use this solution."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"It is expensive."
"The price is less than the cost of daily hours."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"It is relatively expensive."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"The tool's pricing is extremely reasonable."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"It is a bit on the high side, but it is affordable."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Computer Software Company
17%
Real Estate/Law Firm
10%
Legal Firm
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.
 

Comparisons

 

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Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
West Egg
Find out what your peers are saying about NetSuite ERP vs. QuickBooks and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.