Netsurion vs Sentinel comparison

Netsurion and OpenText are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #16 with an average rating of 8.6, while OpenText is ranked #15 with an average rating of 8.2. Netsurion holds a 0.3% mindshare in SIEM, compared to OpenText’s 2.8% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 81% of OpenText users who would recommend it.

Netsurion

Read 24 Netsurion reviews

764 Views
327 Comparison Views

92% willing to recommend

Sentinel

Read 16 Sentinel reviews

1,859 Views
2,017 Comparison Views

81% willing to recommend

Netsurion

Sentinel

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Sentinel and Netsurion are two competitive security solutions. Sentinel holds the upper hand in advanced features, while Netsurion stands out for cost and support.

Features: Sentinel offers comprehensive analytics, real-time threat detection, and integration capabilities. Netsurion focuses on managed detection and response services, firewall management, and ease of use.

Room for Improvement: Sentinel could enhance incident response workflows, reduce alert noise, and improve efficiency. Netsurion should improve its reporting capabilities, offer more customization options, and increase flexibility.

Ease of Deployment and Customer Service: Sentinel has a straightforward deployment process and comprehensive customer support. Netsurion provides an easy setup process with exceptional customer service, including 24/7 support and dedicated assistance.

Pricing and ROI: Sentinel's initial setup cost is higher, but it offers a superior ROI due to advanced features and robust performance. Netsurion is more affordable and provides a solid ROI with effective managed services and strong support.

To learn more, read our detailed Netsurion vs. Sentinel Report (Updated: October 2024).

Buyer's Guide

Netsurion vs. Sentinel

October 2024

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Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

16th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)

Sentinel

Ranking in Security Information and Event Management (SIEM)

15th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Sentinel is 2.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

Sep 11, 2023

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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JaideepSingh

Technology Specialist at a government with 51-200 employees

Jul 26, 2023

An automated solution that helped me detect threats in less than half the time it used to take

Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network. We also got multiple kinds of logs. By running some queries from the logs, we could find and fix the anomalies in the environment. Sentinel's threat visibility was great at telling us if we had something going on in our environment. We had to set up alerts in our environment based on the logs. If we had the right alerts set up, we got notified about threats and where security was lacking, so we could also take care of that. Sentinel's threat intelligence helped us prepare and take proactive steps for potential threats before they hit. Having preparation before a threat has helped our security operations. When I was using it, I used to keep going into my dashboards and looking for any threats on a weekly basis, or maybe two or three times a week. Based on that, we would recommend certain changes to the server and infrastructure teams to block or allow some ports. Sentinel's threat intelligence helped plan security against risks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

More Netsurion pros

"The solution lets us get all the logs properly and regularly monitor customer infrastructure."

"It makes everything easier by automating some tasks and growing with our needs."

"The solution's Kusto Query Language (KQL) execution time is pretty good."

"The native integration with out-of-the box format is hassle free and allows data to be used advantageously."

"One of the most valuable features is the business intelligence engine. It's very important because it keeps track of everything that's happening and alerts us if something is different than expected. The first time I used it, I was shocked at how well it performed. Another valuable feature that I think makes this product worth the price you pay for it is that it connects to basically every system that provides some form of logging, and it's very easy to set up what triggers this."

"The most valuable feature of this solution is that it provides a central locking system for many event sources."

"We can do advanced hunting queries and modify SQL queries to get desired results based on the rules triggering over the console."

"The tool is simple to use."

More Sentinel pros

Cons

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

More Netsurion cons

"The dashboard and customer view should be improved"

"There is no integration in the web-side of the tool."

"This product's connection to certain types of cloud systems could be improved. We can do Microsoft, Google, and Amazon, but there are a lot of other things happening in the cloud that we do not connect well enough to. This product could be improved with better connection to cloud-based solutions."

"There is a need for more flexibility in customization, especially when working with different vendors and platforms."

"It is an ancient product."

"I would like to see a better reporting work structure on the dashboard."

"I rate Sentinel a six out of ten for scalability."

"Creating a drag-and-drop dashboard or workbook in Sentinel is a little more complex compared to other tools like LogRhythm and IBM QRadar."

More Sentinel cons

Pricing and Cost Advice

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Our pricing for Netsurion last year was US $52,000 per year."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

More Netsurion pricing and cost advice

"We inquired about getting support from the vendor, Micro Focus, but the cost was very high."

"The solution’s pricing is aligned with its competitors."

"We receive a pricing discount because of our ongoing partnership with Micro Focus."

"Sentinel is moderately priced."

"Sentinel's slightly on the expensive side."

"Sentinel is a subscription-based solution."

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Government

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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What do you like most about NetIQ Sentinel?

The solution lets us get all the logs properly and regularly monitor customer infrastructure.

See all answers

What is your experience regarding pricing and costs for NetIQ Sentinel?

Sentinel is moderately priced.

See all answers

What needs improvement with NetIQ Sentinel?

There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices. Also, we often face region-wise outages during operation due to product team...

See all answers

Comparisons

Arctic Wolf Managed Detection and Response vs Netsurion

Compared 43% of the time

Sumo Logic Security vs Netsurion

Compared 31% of the time

Devo vs Netsurion

Compared 26% of the time

More Netsurion Competitors

IBM Security QRadar vs Sentinel

Compared 25% of the time

Splunk Enterprise Security vs Sentinel

Compared 25% of the time

Google Chronicle Suite vs Sentinel

Compared 21% of the time

Wazuh vs Sentinel

Compared 18% of the time

Microsoft Sentinel vs Sentinel

Compared 2% of the time

More Sentinel Competitors

Product Reports

Buyer's Guide

Netsurion

October 2024

Download Netsurion product report

Buyer's Guide

Sentinel

October 2024

Download Sentinel product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

NetIQ Sentinel, Novell SIEM

Learn More

Video not available

Netsurion

OpenText

Overview

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sentinel is a full-featured Security Information and Event Management (SIEM) solution that simplifies the deployment, management and day-to-day use of SIEM, readily adapts to dynamic enterprise environments and delivers the true "actionable intelligence" security professionals need to quickly understand their threat posture and prioritize response.

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast

Buyer's Guide

Netsurion vs. Sentinel

October 2024

Free Report: Netsurion vs. Sentinel

Find out what your peers are saying about Netsurion vs. Sentinel and other solutions. Updated: October 2024.

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