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Netsurion vs Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.9
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
8.0
Micro Focus technical support varies from needing multiple emails to being very good, while Microsoft's support is generally effective.
 

Room For Improvement

Sentiment score
4.7
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Sentiment score
3.9
Sentinel requires enhancements in scripting, integration, security, user interface, customization, vendor support, and reducing region-specific outages.
 

Scalability Issues

Sentiment score
6.6
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
7.5
Sentinel's high scalability, cost-effectiveness, and seamless cloud integration make it popular among large enterprises, educational institutions, and SMBs.
 

Setup Cost

Sentiment score
6.8
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
No sentiment score available
 

Stability Issues

Sentiment score
7.7
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
8.5
Sentinel is highly stable and reliable, supporting 5,000 events per second, but can experience occasional region-specific outages during fixes.
 

Valuable Features

Sentiment score
8.5
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Sentiment score
8.0
Sentinel excels in log monitoring, threat detection, automation, cloud security, and offers a user-friendly interface with advanced analysis tools.
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)
Sentinel
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Sentinel is 2.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
JaideepSingh - PeerSpot reviewer
An automated solution that helped me detect threats in less than half the time it used to take
Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network. We also got multiple kinds of logs. By running some queries from the logs, we could find and fix the anomalies in the environment. Sentinel's threat visibility was great at telling us if we had something going on in our environment. We had to set up alerts in our environment based on the logs. If we had the right alerts set up, we got notified about threats and where security was lacking, so we could also take care of that. Sentinel's threat intelligence helped us prepare and take proactive steps for potential threats before they hit. Having preparation before a threat has helped our security operations. When I was using it, I used to keep going into my dashboards and looking for any threats on a weekly basis, or maybe two or three times a week. Based on that, we would recommend certain changes to the server and infrastructure teams to block or allow some ports. Sentinel's threat intelligence helped plan security against risks.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
28%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What needs improvement with NetIQ Sentinel?
There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices. Also, we often face region-wise outages during operation due to product team...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
NetIQ Sentinel, Novell SIEM
 

Learn More

Video not available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about Netsurion vs. Sentinel and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.