NICE Robotic Automation vs Robocorp comparison

NICE and Robocorp are both solutions in the Robotic Process Automation (RPA) category. NICE is ranked #32, while Robocorp is ranked #10 with an average rating of 7.7. NICE holds a 0.6% mindshare in RPA, compared to Robocorp’s 2.1% mindshare. Additionally, 62% of NICE users are willing to recommend the solution, compared to 84% of Robocorp users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

NICE Robotic Automation and Robocorp compete in robotic process automation, with NICE holding an upper hand in enterprise integrations and solution experience, while Robocorp provides a modern and adaptable solution that offers good value for cost-sensitive deployments.

Features: NICE offers strong integration capabilities, advanced analytics tools, and a comprehensive suite tailored for large enterprises. Robocorp provides flexibility with an open-source model, supports Python programming, and simplifies customization for developers.

Room for Improvement: NICE could improve by enhancing the openness of its platform and reducing setup complexity for non-enterprise clients. It also needs more accessible customization. Robocorp could enhance its initial setup process, expand enterprise-level support, and improve the comprehensiveness of its community-driven support resources.

Ease of Deployment and Customer Service: NICE offers structured deployment and extensive customer support, prioritizing large enterprise needs. Robocorp uses cloud-based deployment, which is user-friendly but requires initial setup by development teams, with community-driven customer support suited for tech-savvy users.

Pricing and ROI: NICE entails higher setup costs but delivers excellent ROI with its enterprise-grade features. Robocorp's pricing structure is more affordable and attractive for small to mid-sized businesses, providing good ROI due to its minimal upfront costs and open-source advantages.

To learn more, read our detailed NICE Robotic Automation vs. Robocorp Report (Updated: March 2025).

Buyer's Guide

NICE Robotic Automation vs. Robocorp

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of NICE Robotic Automation is 0.6%, down from 0.6% compared to the previous year. The mindshare of Robocorp is 2.1%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Sigal Svilim

Chief Information Officer at Supergas

Provides great automation features that save us time and money

We use this solution for our customer representatives and also for robotic automation. We primarily use this NICE product for making automation processes. I'm the Chief Information Officer and we are customers of NICE. Robotic Automation has saved us time and money by moving our processes away…

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Mohammed Zaman

Senior Lead Developer at a tech services company with 201-500 employees

It's easy to create Python libraries and custom scripts for a particular client and general use cases

We've had conversations with the head of Robocorp over Slack about things we want to improve. We want to introduce some packages, but the authentication tokens and many other things are not there. We can do it in Python, but the custom packages are unavailable. We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities. I don't know if they have updated the UI in the latest version, but they could improve that. The UI selector isn't that great. It would be nice to take elements from the console and customize parts. Everything is based on command lines, which I do not like. A flow chart with block items would be good for optimizing code. I would also like more support tools for developers so it's easier to understand when passing code to others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It gives us a central place to schedule tasks and run them distributed."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"I actually quite liked the no-coding functionality."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"The most valuable features for my client are timing and scheduling."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"The best feature of Automate is its ease of use, which is a major selling point."

More Automate pros

"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

"The deployment of NICE Robotic Automation is easy."

"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."

"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."

"Provides good automation features."

"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."

"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."

"The process execution and all features are very good."

"I can use it as a library by importing Python scripts, allowing me to access its many features while working with coding."

"It supports Python runtime because of that, runtime also improves."

"Robocorp is based on Python, so you can use Python scripts and create libraries for your use cases. Building libraries and custom scripts for a particular client and general use cases is easy. We can reuse those scripts for other clients, so we start seeing benefits quickly."

"The ability to create separate organizations on this platform makes it easier to bill each of the clients separately."

"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."

"The solution is based on Python which makes it very valuable."

"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."

More Robocorp pros

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The OCR for Hebrew text needs to be improved."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

More Automate cons

"The solution is not as intuitive as it could be and integrating took a lot of time."

"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."

"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

"There is a need for NICE robotics to be more user-friendly."

"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."

"There are a few areas for improvement in the installation phase"

"The standard libraries in Robocorp should be more advanced."

"There are certain libraries in Python, such as those dealing with PDF automation and word files, that require the presence of certain external dependencies in the environment to be successfully used."

"They should fully develop Robocorp Studio because it would attract a lot of people to the Robocorp platform."

"I preferred the user interface in the older versions. When troubleshooting, it's sometimes hard to find details about where things went wrong. You need to search a little harder. It takes more clicks to get to where you want to go. It can be somewhat confusing. When you run a process that fails, it takes you somewhere you may not expect."

"Robocorp is still in development, so most of the keywords are a bit confusing. I have to alter lots of automation steps between processing and development. However, Selenium is due for an update soon, and Robcorp is addressing some of the limitations caused by the previous Selenium version."

"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."

"I don't like the complexity of deployment."

"An additional feature I'm looking for in Robocorp is SAP automation."

More Robocorp cons

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

"It's a cost-effective solution."

"You don't have to pay for the license. You have to pay for the time you use it."

"In terms of licenses, there is a return on investment in that area."

"The solution is a very affordable price."

"The product has good pricing."

"The price is cheaper than other competitors. I would rate the cost as one out of five."

"The pricing is fine."

"Robocorp is much better in terms of pricing compared to UiPath."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

24%

Financial Services Firm

22%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about Robocorp?

The product has a valuable business process automation feature.

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What is your experience regarding pricing and costs for Robocorp?

The product has good pricing. They offer an efficient pay-as-you-go pricing model. There are different models for ent...

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What needs improvement with Robocorp?

The platform's documentation could be better.

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Comparisons

Microsoft Power Automate vs Automate

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

Blue Prism vs Automate

Compared 6% of the time

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UiPath vs NICE Robotic Automation

Compared 57% of the time

Blue Prism vs NICE Robotic Automation

Compared 25% of the time

Automation Anywhere vs NICE Robotic Automation

Compared 18% of the time

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UiPath vs Robocorp

Compared 60% of the time

Microsoft Power Automate vs Robocorp

Compared 11% of the time

BotCity vs Robocorp

Compared 9% of the time

Automation Anywhere vs Robocorp

Compared 8% of the time

Blue Prism Cloud vs Robocorp

Compared 7% of the time

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Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

NICE Robotic Automation

March 2025

Download NICE Robotic Automation product report

Buyer's Guide

Robocorp

March 2025

Download Robocorp product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

NICE

Most robotic process automation initiatives fail to get off the ground because the current drag-and-drop offerings are expensive and frustrating for developers. Robocorp is a Python-based open source stack for automating applications and processes. Automate any task you can imagine with hundreds of keywords and libraries with performance, scalability, and security built-in. Our cloud robots can run on any platform from any machine, and scale horizontally to ensure mission-critical processes complete as efficiently as possible. Getting started is free, and our resource-based pricing ensures your costs are always straightforward - no matter how much your implementation grows.

Robocorp

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

HelpLine, Telefonica Spain, Banca Popolare Di Sondrio

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Buyer's Guide

NICE Robotic Automation vs. Robocorp

March 2025

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