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Nintex Process Platform vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.
Sentiment score
8.2
Users gain substantial ROI from OpenText 360 for SharePoint through efficient document management and resolving server challenges.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
Senior BI Lead at Cognizant
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Solution Arcitect at Makita Gulf FZE
 

Customer Service

Sentiment score
6.8
Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.
Sentiment score
6.6
OpenText 360 for SharePoint provides praised 24/7 support, offering timely solutions, though complex queries may face slower responses.
I found the support to be excellent with immediate responses whenever I open a ticket.
Manager Mobility & Digitalization at Fatima group
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Solution Arcitect at Makita Gulf FZE
 

Scalability Issues

Sentiment score
6.9
Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.
Sentiment score
7.1
OpenText 360 for SharePoint is adaptable, with mixed reviews on storage limitations but praised for integration and scalability.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Stability Issues

Sentiment score
7.4
Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.
Sentiment score
7.3
OpenText 360 for SharePoint has mixed stability, with some users experiencing issues, especially with SaaS and integration components.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Room For Improvement

Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.
OpenText 360 for SharePoint needs enhancements in user-friendliness, integration, document management, and pricing, with improved interfaces and tools.
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Manager Mobility & Digitalization at Fatima group
Additionally, the deployment process should be easier.
Presales Solutions Consultant at Mitra Sistematika Global
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Senior BI Lead at Cognizant
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
Project Manager at Inventec
The GUI should be improved for better user experience.
Solution Arcitect at Makita Gulf FZE
 

Setup Cost

Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.
OpenText 360 for SharePoint is costly with complex pricing, but SaaS options and enterprise agreements offer cost efficiency.
Nintex Process Platform is expensive.
Presales Solutions Consultant at Mitra Sistematika Global
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
Solution Arcitect at Makita Gulf FZE
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
Project Manager at Inventec
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
Senior BI Lead at Cognizant
 

Valuable Features

Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.
OpenText 360 for SharePoint enhances collaboration and document management with customizable features, automation, and improved security for efficient workflows.
We use Nintex Process Platform for process automation.
Manager Mobility & Digitalization at Fatima group
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Presales Solutions Consultant at Mitra Sistematika Global
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
Solution Arcitect at Makita Gulf FZE
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
Senior BI Lead at Cognizant
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Project Manager at Inventec
 

Categories and Ranking

Nintex Process Platform
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Process Automation (10th), Workload Automation (13th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
24th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Business Process Management (BPM) category, the mindshare of Nintex Process Platform is 1.7%, down from 2.1% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Nintex Process Platform1.7%
OpenText 360 for SharePoint0.8%
Other97.5%
Business Process Management (BPM)
 

Featured Reviews

Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Manufacturing Company
10%
Educational Organization
5%
Manufacturing Company
14%
Energy/Utilities Company
9%
Financial Services Firm
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise25
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Nintex Process Platform vs. OpenText 360 for SharePoint and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.