Nintex RPA vs Verint Robotic Process Automation comparison

"The most valuable features for our organization are the automatic processes which save main power in the back office."

"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."

"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."

"The full-service automation aspects and the process discovery are the most valuable features of Kryon RPA."

"While we have only explored the simple use cases so far, Nintex RPA has good integration capabilities, such as working well with Gmail and Outlook to automate document handling and notifications."

"The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it."

"The task mining aspect has been the most valuable for us. That's why we actually bought it."

"We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

"I would expect that in the first year there is no ROI. It has to be measured over three or five years."

"From our experience, the product is not suitable for end users."

"At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better."

"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."

"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."

"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

"The product has reasonable pricing."

"We have a yearly license. It's about $5,000 per year."

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."

"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."

"Licensing costs are about $100,000 a year without any additional costs."

"Compared to its competitors, Kryon RPA's pricing is very competitive."

"For an unattended robot it's $6000 a month."

"We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."