Nintex RPA vs Verint Robotic Process Automation comparison

"The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature."

"The task mining aspect has been the most valuable for us. That's why we actually bought it."

"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."

"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."

"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy."

"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."

"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."

"The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."

"The process discovery tool of Kryon RPA could be improved because of its limitations."

"I would expect that in the first year there is no ROI. It has to be measured over three or five years."

"Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."

"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."

"From our experience, the product is not suitable for end users."

"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."

"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

"Compared to its competitors, Kryon RPA's pricing is very competitive."

"We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings."

"The product has reasonable pricing."

"We have a yearly license. It's about $5,000 per year."

"The price is affordable."

"In addition to the standard licensing costs, there are manpower costs."

"We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

"Licensing costs are about $100,000 a year without any additional costs."