Find out what your peers are saying about VMware, IBM, Veeam Software and others in Virtualization Management Tools.
Initially, the CapEx was higher than VMware's, but considering the operational cost over time, it has been beneficial.
It reduced staffing needs from four full-time staff to fewer due to automation.
They respond within five minutes and provide excellent assistance.
Nutanix support is excellent, and their response time is extremely fast.
Solve our issues effectively.
The response time of technical support could be improved.
I rate the scalability as ten out of ten.
ServiceNow ITOM scales very well to small and medium businesses.
It integrates with every single tool, even external tools.
The entire Nutanix solution is stable.
Even after applying the upgrade, we had to patch again as there was a problem with Prism.
Since it is a Platform as a Service (PaaS) or Software as a Service (SaaS) solution, I consider the stability to be very high, rating it ten out of ten.
The presales and marketing team should inform clients about resource requirements, such as RAM used by CVM, to help manage expectations.
Currently, if I want to use NKP Ultimate or Pro features, I must pay separately, and the process is not easy, especially in Africa.
A more streamlined configuration process tailored to use cases and industry would be beneficial.
We are facing difficulties with service mapping of CIs from the end users, and are seeking help from third-party vendors.
There is room for improvement in service mapping within ServiceNow ITOM.
The cost is high, and the license payment is not easy in Africa due to numerous intermediaries between users and solution providers.
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
The pricing model offers scaling where not everything consumes a license equally, providing more value across different business areas.
ServiceNow's pricing is expensive.
It simplifies firmware and software updates, making it hassle-free for IT engineers.
One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
ServiceNow IT Operations Management influences ITSM processes by automating them and aiding in detecting and resolving IT issues to improve performance, reliability, and uptime.
The performance analytics of ServiceNow was especially beneficial for setting thresholds, aggregating, and correlating infrastructure data.
ServiceNow IT Operations Management is able to connect to our assets on our network using the Microsoft Fabric and identify these assets, populating them in the CMDB.
Nutanix makes infrastructure invisible, elevating IT to focus on the applications and services that power their business. The Nutanix enterprise cloud platform leverages web-scale engineering and consumer-grade design to natively converge compute, virtualization and storage into a resilient, software-defined solution with rich machine intelligence. The result is predictable performance, cloud-like infrastructure consumption, robust security, and seamless application mobility for a broad range of enterprise applications.
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
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