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OpenText Cloud Service Automation vs VMware Cloud Director comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
46th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
71
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 2.5%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Cloud Director2.5%
OpenText Cloud Service Automation1.2%
Other96.3%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability is the most valuable feature to us."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"It has easy to deploy machines."
"It optimizes the process for cloud structure."
"Technical support’s wonderful; whenever we find an issue, we submit a ticket and they resolve it within an hour usually."
"There have been 6 major releases and 16 minor releases which backs up one of my biggest claims around platform maturity and as to why vCloud Director is the best Cloud Management Platform on the market when it comes to the abstraction of vSphere resources and presenting pools of compute, storage and networking via a true multi-tenant interface."
"Key enhancements include better synchronization with vCenter and increased reliability, ensuring stability during extensive usage and various actions."
"Their technical support is good."
"It has enabled us to provision new clients faster; we don't have to configure a new host nor configure a new VM, we just have to secure it."
"Overall, we are happy with the product."
 

Cons

"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"It loses points because things are moving so quickly that it has yet to catch up."
"Without API capabilities this feature can’t be accessed…however I don’t see a great amount of value in this particular feature as in general SPs doing their own provisioning do so off workflows that take into consideration self service vDC profiles."
"Initially, the setup was complex."
"The product could use a billing feature so we can automate billing for clients."
"It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."
"Initially, the setup was complex but VMware is working to simplify the integration."
"vCloud Director could use the vCenter database to store information. This way, we don't end up in a situation where we have things going out of sync."
"If you use it for a lot of customers, it is too heavy for this solution."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"vCloud Director is an expensive solution."
"vCloud Director is a very expensive solution."
"The licensing cost is high for vCloud Director. It is mostly a perpetual license."
"It enables us to provision new clients more quickly."
"It runs our company in the millions of rand every month."
"The solution is costly, efficient, and robust versus alternative solutions."
"The license could be less expensive and we are on a perpetual license."
"We pay monthly for all of the licenses."
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Top Industries

By visitors reading reviews
Outsourcing Company
18%
Construction Company
15%
Manufacturing Company
13%
Comms Service Provider
11%
Outsourcing Company
15%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise39
 

Questions from the Community

Ask a question
Earn 20 points
Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: September 2026.
916,582 professionals have used our research since 2012.