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OpenText Cloud Service Automation vs VMware Cloud Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.3%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 2.8%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Cloud Director2.8%
OpenText Cloud Service Automation1.3%
Other95.9%
Cloud Management
 

Featured Reviews

reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"Scalability is the most valuable feature to us."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"The tool's most valuable feature is life cycle management."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of vCloud Director is the scaling architecture that they have built."
"We were using VMware, also combined with AirWatch and Boxer. We configured corporate emails on mobiles and used them for MDM applications on tablets, like the launcher."
"Via the Meet the Expert sessions I spoke to Ninad Desai and Gurusimran Khalsa from VMware who were both very helpful (thanks guys) and I even tried the VMware stand in the Solutions Exchange but they didn’t have anyone to talk about vCD."
"Stability in solutions is fantastic."
"The solution has a user friendly interface."
"The most valuable feature of vCloud Director is virtualization."
"The most valuable features are the UI, the interface, and accessibility."
"Good features of extensibility, which allows integration of other services."
 

Cons

"I would like fewer restrictions as a software tester."
"I would like fewer restrictions as a software tester."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."
"If you have a deployed environment and lose it, you can't easily deploy it back with vCloud Director. Because of this reason, we don't have the data protection, disaster recovery, and container features."
"It would be beneficial to have enhanced integration capabilities with third-party solutions within vCloud Director, especially in networking and data security."
"We have had very minor problems with it when we've been upgrading."
"Technical support is something that we've had problems with in the past. Across all of the VMware solutions we have not always had the best response from support."
"The solution's pricing is high, and VMware should consider lowering it."
"The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."
"I had issues with the support, but I also learned from the support. There is room for improvement in the response time."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities."
"The licensing cost is high for vCloud Director. It is mostly a perpetual license."
"We pay monthly for all of the licenses."
"I believe the pricing is reasonable."
"The licensing costs are pretty high, but it might depend on the size of the company."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing eight and a half to nine out of ten."
"vCloud Director is a very expensive solution."
"In certain cases, the price of Cloud Director is quite high, especially with the load balancing and other features they've introduced. That seems quite costly. Overall, for VSPP programming, I think it's okay. However, features like enterprise load balancing and all these other things are very costly."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise36
 

Questions from the Community

Ask a question
Earn 20 points
Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: April 2026.
886,077 professionals have used our research since 2012.