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OpenText Cloud Service Automation vs VMware Cloud Director comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
45th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
71
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. The mindshare of VMware Cloud Director is 2.4%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Cloud Director2.4%
OpenText Cloud Service Automation1.2%
Other96.4%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"Scalability is the most valuable feature to us."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"Customer Service: Excellent. Technical Support: Excellent."
"vCloud Director requires less knowledge to get into in the first place. Therefore, when we bring in new members of staff, we can always give them the customer experience straightaway, and they can pick it up quite easily."
"We consider it intuitive and user-friendly, and it offers a variety of functions for the customer to control the networking, virtual workloads, disk snapshots, and all of vSphere's core features."
"The product's initial setup phase is easy."
"Product is mature enough to support huge loads: the underlining technology is the best in class to meet many customer needs."
"It helps us provide private cloud solutions to our clients."
"The solution has more capabilities than OpenStack and integrates well with NSX and vCenter."
"The support provided by the vCloud Director is good."
 

Cons

"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"It could be more stable. We have had issues with multiple different versions."
"The product could use a billing feature so we can automate billing for clients."
"Improvements could be made in the building feature since there isn't a real building feature associated with the product. We require a building feature to integrate with other solutions."
"The solution requires a lot of hardware and resources for cloud deployment than other competitors. Additionally, the performance could improve."
"Pricing can be beyond their budgets."
"VMware should simplify the whole solution as it comprises many different components, making management hard."
"We are having a bit of a problem with vCloud Availability. We know that vRA has a new product, HCX. We would like to know about it, then migrate to the product."
"In the next release, we would like to see improvements with the pricing. It could be reduced."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"vCloud Director is priced higher than other solutions, such as Nutanix."
"It enables us to provision new clients more quickly."
"In certain cases, the price of Cloud Director is quite high, especially with the load balancing and other features they've introduced. That seems quite costly. Overall, for VSPP programming, I think it's okay. However, features like enterprise load balancing and all these other things are very costly."
"vCloud Director is an expensive solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing eight and a half to nine out of ten."
"The price of the solution is expensive."
"vCloud Director is a very expensive solution."
"It is better than other solutions out there when it comes to cost."
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Top Industries

By visitors reading reviews
Construction Company
17%
Financial Services Firm
13%
Manufacturing Company
11%
Outsourcing Company
11%
Financial Services Firm
14%
Construction Company
11%
Outsourcing Company
11%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise39
 

Questions from the Community

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Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: August 2026.
911,602 professionals have used our research since 2012.