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OpenText Cloud Service Automation vs VMware Cloud Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
41st
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.1%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 3.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Cloud Director3.4%
OpenText Cloud Service Automation1.1%
Other95.5%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"The overall dashboarding is very crystal clear."
"I have found the solution scales well."
"Their technical support is great. We had some difficult cases and they were able to solve them in a timely manner."
"The most valuable feature of VMware Cloud Director is segregating the underlying infrastructure for the end user."
"The solution is reliable and performs well."
"Good features of extensibility, which allows integration of other services."
"The stability is rock solid."
"The most valuable feature of vCloud Director is its ability to host customers on their own cloud."
 

Cons

"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"If you have a deployed environment and lose it, you can't easily deploy it back with vCloud Director. Because of this reason, we don't have the data protection, disaster recovery, and container features."
"This solution could improve by adding root cause analysis."
"It would be beneficial to have enhanced integration capabilities with third-party solutions within vCloud Director, especially in networking and data security."
"Technical support needs to improve its skills and respond to queries faster."
"There are too many errors, it could be more stable."
"Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on."
"I would like to see mode accessory recovery and integration with SD-WAN."
"The product's UI has certain shortcomings that require improvement."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"It runs our company in the millions of rand every month."
"The solution is expensive so pricing is rated a four out of ten."
"This is an expensive solution."
"It is better than other solutions out there when it comes to cost."
"It enables us to provision new clients more quickly."
"I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities."
"My company has no problems with the pricing of the product as we got good discounts from VMware."
"It's a costly product. The licenses may not be costly, but with every new development in their product, we need to purchase deployment services, and the deployment services are quite costly."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise36
 

Questions from the Community

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Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: February 2026.
882,744 professionals have used our research since 2012.