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OpenText Cloud Service Automation vs VMware Cloud Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
45th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
71
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 2.5%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Cloud Director2.5%
OpenText Cloud Service Automation1.2%
Other96.3%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"Scalability is the most valuable feature to us."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The tool's most valuable feature is life cycle management."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"We use vCloud Director as a multiple cloud management solution."
"They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy."
"We use it to replicate VMs for our customers from one data center to another data center."
"Using the self-service capabilities, our customers can quickly use the product with instructions and learn it within an hour."
"Overall, we are happy with the product."
"The solution has more capabilities than OpenStack and integrates well with NSX and vCenter."
"The most valuable features are the multi-tenancy and multi-site configuration, and the virtual machine deployment and segregation of customers due to multi-tenancy is also very simplified, which is the reason we chose this product for hosting the private cloud."
"We like the basic operations that we can do with the VM such as restarting, rebooting, creating snapshots, and deleting snapshots."
 

Cons

"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"I would like fewer restrictions as a software tester."
"The product's UI has certain shortcomings that require improvement."
"Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup cost are too high."
"Platform maturity and interoperability required"
"Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on."
"vCloud Director is an expensive solution."
"At Layer 7, the load balancing does not have many features compared to other technologies such as NetScaler from Citrix or F5."
"The first thing that I would say if someone asked me for what nice feature I would like to see, it would be a billing feature."
"There are new updates every quarter, so we need to purchase new support deployment services and some new products."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"I believe the pricing is reasonable."
"The licensing cost is high for vCloud Director. It is mostly a perpetual license."
"The licensing costs are pretty high, but it might depend on the size of the company."
"We are able to provision new clients faster. Every month, we take on more customers."
"vCloud Director is priced higher than other solutions, such as Nutanix."
"We pay monthly for all of the licenses."
"The license could be less expensive and we are on a perpetual license."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing eight and a half to nine out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Construction Company
10%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise39
 

Questions from the Community

Ask a question
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Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: June 2026.
900,277 professionals have used our research since 2012.