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OpenText Cloud Service Automation vs VMware Cloud Director comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Cloud Director
Ranking in Cloud Management
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.3%, up from 0.7% compared to the previous year. The mindshare of VMware Cloud Director is 2.8%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
VMware Cloud Director2.8%
OpenText Cloud Service Automation1.3%
Other95.9%
Cloud Management
 

Featured Reviews

reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…
KuldeepSingh4 - PeerSpot reviewer
Technical Solution Architect at a tech vendor with 10,001+ employees
Experienced users benefit from resource isolation and valuable self-service portal while seeing potential in enhanced infrastructure visibility
VMware is not going further with VMware Cloud Director. They are integrating the VMware Cloud Director feature with Aria Automation only for the upcoming versions, primarily with the VCF 9, and slowly they are integrating some of the parts they have already integrated, and they might not continue with VMware Cloud Director in the future. They can make it more granular to ensure hardware-level segregation, the underlying infrastructure level of segregation for the end user, and a separate security boundary where users can access the end-to-end layer. End-to-end layer means my software layer along with the hardware layer. If they want to do a certain level of troubleshooting primarily on the ESXi part, that is what I feel is lacking for now because for an end user accessing the SSP, the underlying infrastructure is a kind of black box for them. For VMware Cloud Director, it can be more comprehensive if we enable public cloud integration as well. In today's date, customers are adopting a multi-cloud environment where VMware Cloud Director is much feasible to leverage the underlying VMware backend architecture. If VMware Cloud Director could be made to have more integration with the public cloud and do the day one, day two jobs for public cloud interface as well, that would be beneficial. Additionally, I recommend leveraging the VMware Cloud Director layer if a customer has a multi-cloud environment and is planning some cross-cloud migration capability. Cross-cloud migration refers to if a customer has something on Azure, wanting to bring it up on VMware or maybe from VMware to AWS, vice versa. In that case, VMware Cloud Director should provide some cross-cloud migration capability as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"Scalability is the most valuable feature to us."
"The tool's most valuable feature is life cycle management."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"Creating a virtual machine is relatively easy, VMware provides a pretty standard catalog of virtual machines."
"Their technical support is good."
"It enables us to provision new clients more quickly."
"Organizations can use this product for disaster recovery or for migration to our cloud."
"The initial setup was complex. There's a lot of things you have to factor in, like security, backup, disaster recovery, monitoring, and how to maintain the platform. It's something we still struggle with, but it's getting better."
"The deployment is easy."
"We can run it on self-hosted systems, and we are happy with the stability of vCloud Director."
"It helps us provide private cloud solutions to our clients."
 

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I haven't found very user friendly things, some are a little tricky."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"The stability is good but not excellent because of the interoperability between different components of VMware products, which form a private cloud."
"vCloud Director could use the vCenter database to store information. This way, we don't end up in a situation where we have things going out of sync."
"The product installation process could be easier for new users as well."
"VMware should simplify the whole solution as it comprises many different components, making management hard."
"We are happy with vCloud in terms of the virtualization but not for redundancy and distribution."
"This solution could improve by adding root cause analysis."
"vCloud Director isn't cheap."
"What vCloud Director needs is a more simplified installation, because the process is a little bit complicated, compared to installing vRealize Automation or the set of vRealize solutions."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"It enables us to provision new clients more quickly."
"vCloud Director is priced higher than other solutions, such as Nutanix."
"The product is inexpensive compared to other vendors."
"The licensing costs are pretty high, but it might depend on the size of the company."
"The solution is costly, efficient, and robust versus alternative solutions."
"I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities."
"We pay monthly for all of the licenses."
"If ten is very expensive, I rate the tool's price as a four out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise36
 

Questions from the Community

Ask a question
Earn 20 points
Would you change anything about VMware vCloud Director if you could?
VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In...
What is the biggest improvement you saw at your company after you started using VMware vCloud Director?
For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched...
Is vCloud Director convenient for building applications?
When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example: Your DevOps team is supported through Infrastructure as Code services w...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
vCloud Director
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
MicroStrategy, National Democratic Institute, and NYSE Euronext.
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Cloud Director and other solutions. Updated: April 2026.
886,576 professionals have used our research since 2012.