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OpenText Cloud Service Automation vs Red Hat Ansible Automation Platform comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Turbonomic
Sponsored
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (5th), Cloud Management (4th), Virtualization Management Tools (4th), IT Financial Management (1st), IT Operations Analytics (4th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (5th)
OpenText Cloud Service Auto...
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Cloud Management (34th)
Red Hat Ansible Automation ...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
69
Ranking in other categories
Release Automation (3rd), Configuration Management (1st), Network Automation (1st)
 

Mindshare comparison

Cloud Management
Configuration Management
 

Featured Reviews

Keldric Emery - PeerSpot reviewer
Saves time and costs while reducing performance degradation
It's been a very good solution. The reporting has been very, very valuable as, with a very large environment, it's very hard to get your hands on the environment. Turbonomic does that work for you and really shows you where some of the cost savings can be done. It also helps you with the reporting side. Me being able to see that this machine hasn't been used for a very long time, or seeing that a machine is overused and that it might need more RAM or CPU, et cetera, helps me understand my infrastructure. The cost savings are drastic in the cloud feature in Azure and in AWS. In some of those other areas, I'm able to see what we're using, what we're not using, and how we can change to better fit what we have. It gives us the ability for applications and teams to see the hardware and how it's being used versus how they've been told it's being used. The reporting really helps with that. It shows which application is really using how many resources or the least amount of resources. Some of the gaps between an infrastructure person like myself and an application are filled. It allows us to come to terms by seeing the raw data. This aspect is very important. In the past, it was me saying "I don't think that this application is using that many resources" or "I think this needs more resources." I now have concrete evidence as well as reporting and some different analytics that I can show. It gives me the evidence that I would need to show my application owners proof of what I'm talking about. In terms of the downtime, meantime, and resolution that Turbonomic has been able to show in reports, it has given me an idea of things before things happen. That is important as I would really like to see a machine that needs resources, and get resources to it before we have a problem where we have contention and aspects of that nature. It's been helpful in that regard. Turbonomic has helped us understand where performance risks exist. Turbonomic looks at my environment and at the servers and even at the different hosts and how they're handling traffic and the number of machines that are on them. I can analyze it and it can show me which server or which host needs resources, CPU, or RAM. Even in Azure, in the cloud, I'm able to see which resources are not being used to full capacity and understand where I could scale down some in order to save cost. It is very, very helpful in assessing performance risk by navigating underlying causes and actions. The reason why it's helpful is because if there's a machine that's overrunning the CPU, I can run reports every week to get an idea of machines that would need CPU, RAM, or additional resources. Those resources could be added by Turbonomic - not so much by me - on a scheduled basis. I personally don't have to do it. It actually gives me a little bit of my life back. It helps me to get resources added without me physically having to touch each and every resource myself. Turbonomic has helped to reduce performance degradation in the same way as it's able to see the resources and see what it needs and add them before a problem occurs. It follows the trends. It sees the trends of what's happening and it's able to add or take away those resources. For example, we discuss when we need to do certain disaster recovery tests. Over the years, Turbo will be able to see, for example, around this time of year that certain people ramp up certain resources in an environment, and then it will add the resources as required. Another time of year, it will realize these resources are not being used as much, and it takes those resources away. In this way, it saves money and time while letting us know where we are. We've saved a great deal of time using this product when I consider how I'd have to multiply myself and people like me who would have to add resources to devices or take resources away. We've saved hundreds of hours. Most of the time those hours would have to be after hours as well, which are more valuable to me as that's my personal time. Those saved hours are across months, not years. I would consider the number of resources that Turbonomic is adding and taking away and the placement (if I had to do it all myself) would end up being hundreds of hours monthly that would be added without the help of Turbonomic. It helps us to meet SLAs mainly due to the fact that we're able to keep the servers going and to keep the servers in an environment, to keep them to where (if we need to add resources) we can add them at any given time. It will keep our SLAs where they need to be. If we were to have downtime due to the fact that we had to add resources or take resources away and it was an emergency, then that would prevent us from meeting our SLAs. We also use it to monitor Azure and to monitor our machines in terms of the resources that are out there and the cost involved. In a lot of cases, it does a better job of giving us cost information than Azure itself does. We're able to see the cost per machine. We're able to see the unattached volume and storage that we are paying for. It gives us a great level of insight. Turbonomic gives us the time to be able to focus on innovation and ongoing modernization. Some of the tasks that it does are tasks that I would not necessarily have to do. It's very helpful in that I know that the resources are there where they need to be and it gives me an idea of what changes need to be made or what suggestions it's making. Even if I don't take them, I'm able to get a good idea of some best practices through Turbonomic. One of the ways that Turbonomic does to help bring new resources to market is that we are now able to see the resources (or at least monitor the resources) before they get out to the general public within our environment. We saw immediate value from the product in the test environment. We set it up in a small test environment and we started with just placement and we could tell that the placement was being handled more efficiently than what VMware was doing. There was value for us in placement alone. Then, after we left the placement, we began to look at the resources and there were resources. We immediately began to see a change in the environment. It has made the application and performance better, mainly due to the fact that we are able to give resources and take resources away based on what the need is. Our expenses, definitely, have been in a better place based on the savings that we've been able to make in the cloud and on-prem. Turbonomic has been very helpful in that regard. We've been able to see the savings easily based on the reports in Turbonomic. That, and just seeing the machines that are not being used to capacity allows us to set everything up so it runs a bit more efficiently.
SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Surya Chapagain - PeerSpot reviewer
Easy to manage and simple to learn
We use Red Hat a lot. I open tickets for the Red Hat cases, however, with Ansible, I haven't opened any cases. My manager worked with them a bit. If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good holistic platform that is easy to use. It works pretty well."
"In our organization, optimizing application performance is a continuous process that is beyond human scale. We would not be able to do the number of actions that Turbonomic takes on a daily, weekly, and monthly basis. It is humanly impossible with the little micro adjustments that it can make. That is a huge differentiator. If you just figure each action could take anywhere very conservatively from five to 10 minutes to act upon, then you multiply that out by thousands of actions every month, it is easily something where you could say, "I am saving a couple of FTEs.""
"We have VM placement in Automated mode and currently have all other metrics in Recommend mode."
"I like the analytics that help us optimize compatibility. Whereas Azure Advisor tells us what we have to do, Turbonomic has automation which actually does those things. That means we don't have to be present to get them done and simplifies our IT engineers' jobs."
"The notifications saying, "This is a corrective action," even though some of them can be automated, are always welcome to see. They summarize your entire infrastructure and how you can better utilize it. That is the biggest feature."
"I only deal with the infrastructure side, so I really couldn't speak to more than load balancing as the most valuable feature for me. It provides specific actions that prevent resource starvation. It always keeps things in perfect balance."
"The most valuable features are the cluster utilization reports and the resource capacity planning. We can simulate how much capacity we can add to the current resources. The individual DM reports and VM-facing recommendations report are also helpful."
"The primary features we have focused on are reporting and optimization."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"Being a game-changer in configuration management software is what has made Ansible so popular and widespread. Much of IT is based on SSH direct connectivity with a need for running infrastructure in an agentless way, and that has been a big plus. SSH has become a great security standard for managing servers. The whole thing has really become an out-of-the-box solution for managing a Unix estate."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"The API for exposing all our infrastructure services is the most valuable feature."
"It has made our infrastructure more testable. We are able to build our infrastructure in CI, then are more confident in what we are deploying will work, not breaking everything."
"It is quick to production. It has an API in the back which allows for integrations."
"Feature-wise, the solution is a good open-source software offering broad support. Also, it's reliable."
"The most useful features are the playbooks. We can develop our playbooks and simplify them doing something like a cross platform."
"The solution is very simple to use."
 

Cons

"After running this solution in production for a year, we may want a more granular approach to how we utilize the product because we are planning to use some of its metrics to feed into our financial system."
"It would be good for Turbonomic, on their side, to integrate with other companies like AppDynamics or SolarWinds or other monitoring softwares. I feel that the actual monitoring of applications, mixed in with their abilities, would help. That would be the case wherever Turbonomic lacks the ability to monitor an application or in cases where applications are so customized that it's not going to be able to handle them. There is monitoring that you can do with scripting that you may not be able to do with Turbonomic."
"The issue for us with the automation is we are considering starting to do the hot adds, but there are some problems with Windows Server 2019 and hot adds. It is a little buggy. So, if we turn that on with a cluster that has a lot of Windows 2019 Servers, then we would see a blue screen along with a lot of applications as well. Depending on what you are adding, cores or memory, it doesn't necessarily even take advantage of that at that moment. A reboot may be required, and we can't do that until later. So, that decreases the benefit of the real-time. For us, there is a lot of risk with real-time."
"We don't use Turbonomic for FinOps and part of the reason is its cost reporting. The reporting could be much more robust and, if that were the case, I could pitch it for FinOps."
"The automation area could be improved, and the generic reports are poor. We want more details in the analysis report from the application layer. The reports from the infrastructure layer are satisfactory, but Turbonomic won't provide much information if we dig down further than the application layer."
"In Azure, it's not what you're using. You purchase the whole 8 TB disk and you pay for it. It doesn't matter how much you're using. So something that I've asked for from Turbonomic is recommendations based on disk utilization. In the example of the 8 TB disk where only 200 GBs are being used, based on the history, there should be a recommendation like, "You can safely use a 500 GB disk." That would create a lot of savings."
"Some features are only available via changes to the deployment YAML, and it would be better to have them in the UI."
"Turbonomic doesn't do storage placement how I would prefer. We use multiple shared storage volumes on VMware, so I don't have one big disk. I have lots of disks that I can place VMs on, and that consumes IOPS from the disk subsystem. We were getting recommendations to provision a new volume."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"In modern infrastructure, there are more than just servers. The initial server-centric approach in Ansible is a bit strange."
"What I would like to see is a refined Dashboard to see, when I log in: Here are all my jobs, here are how many times they've executed; some kind graphical stitching-together of the workflows and jobs, and how they're connected. Also, those "failed hosts," what does that mean? We have a problem, a failed host can be anything. Is SSH the reason it failed? Is the job template why it failed? It doesn't really distinguish that."
"Ansible has just been upgraded, and the only issue that we are seeing at the moment is that the user interface can be slow. We're currently investigating the refresh period with Red Hat when you click a job and run a job. It seems that the buffer no longer runs in real-time. We haven't discovered whether that's partially an issue with our environment, but Red Hat has come back and said that they're working on a couple of bugs in the background. We've upgraded to that version in the last six months, and that's the only issue that we've seen."
"The support could be better."
"When you set up Playbooks, I may have one version of the Playbook, but another member of the team may have a different vision, and we will not know which version is correct. We want to have one central repository for managing the different versions of Playbooks, so we can have better collaboration among team members. This is our use case for using Git version control."
"They should think of this product as an end-to-end solution and begin to develop it that way."
"There could be more stuff in the workflows. I hope that if I have ten templates with different services on it, workflow could auto-populate all the template-based services."
"I have seen indications that the documentation needs improvement. They are providing a "How to Improve Your Documentation" presentation at this conference."
 

Pricing and Cost Advice

"We see ROI in extended support agreements (ESA) for old software. Migration activities seem to be where Turbonomic has really benefited us the most. It's one click and done. We have new machines ready to go with Turbonomic, which are properly sized instead of somebody sitting there with a spreadsheet and guessing. So, my return on investment would certainly be on currency, from a software and hardware perspective."
"We felt the pricing was very fair for the product. It is in no way prohibitive for larger deployments, unlike other similar product on the market."
"If you're a super-small business, it may be a little bit pricey for you... But in large, enterprise companies where money is, maybe, less of an issue, Turbonomic is not that expensive. I can't imagine why any big company would not buy it, for what it does."
"What I can advise is to trial the product, taking advantage of the Turbonomic pre-sales implemention support and kickstart training."
"The pricing is in line with the other solutions that we have. It's not a bargain software, nor is it overly expensive."
"The product is fairly priced right now. Given its capabilities, it is excellently priced. We think that the product will become self-funding because we will be able to maximize our resources, which will help us from a capacity perspective. That should save us money in the long run."
"In the last year, Turbonomic has reduced our cloud costs by $94,000."
"I know there have been some issues with the billing, when the numbers were first proposed, as to how much we would save. There was a huge miscommunication on our part. Turbonomic was led to believe that we could optimize our AWS footprint, because we didn't know we couldn't. So, we were promised savings of $750,000. Then, when we came to implement Turbonomic, the developers in AWS said, "Absolutely not. You're not putting that in our environment. We can't scale down anything because they coded it." Our AWS environment is a legacy environment. It has all these old applications, where all the developers who have made it are no longer with the company. Those applications generate a ton of money for us. So, if one breaks, we are really in trouble and they didn't want to have to deal with an environment that was changing and couldn't be supported. That number went from $750,000 to about $450,000. However, that wasn't Turbonomic's fault."
"OpenText Cloud Service Automation's pricing is average."
"You don't need to buy agents on servers or deploy expense management when using the solution, which affected our decision to go with it."
"The solution is inexpensive compared to other products."
"The cost is high, but it still works well."
"We use the open-source version of the solution."
"Ansible is a lot more competitive than any of the others. Its setup was also straightforward. In fact, we just implemented Ansible on OpenShift, so that is how we are running the Ansible Automation Platform now."
"Everything is generally fair. No one ever likes to pay a lot of money, but we are getting the value. We also get support with it. It has been fair and worthwhile."
"The pricing is okay."
"It’s an open-source tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
10%
Insurance Company
7%
No data available
Educational Organization
31%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting...
What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of s...
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
Ansible
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
China Merchants Bank, Osiatis
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
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