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OpenText EnCase eDiscovery vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText EnCase eDiscovery
Average Rating
7.8
Number of Reviews
8
Ranking in other categories
eDiscovery (6th)
Palo Alto Networks Cortex X...
Average Rating
8.4
Number of Reviews
44
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
 

Mindshare comparison

OpenText EnCase eDiscovery and Palo Alto Networks Cortex XSOAR aren’t in the same category and serve different purposes. OpenText EnCase eDiscovery is designed for eDiscovery and holds a mindshare of 3.6%, down 8.4% compared to last year.
Palo Alto Networks Cortex XSOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 13.1% mindshare, down 15.0% since last year.
eDiscovery
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Jan 4, 2024
A stable and scalable hybrid solution with easy setup
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation The solution offers a full tech search and a unique user experience. Also, it is extended within traditional artificial intelligence. The solution could improve…
NikhilSharma2 - PeerSpot reviewer
Aug 23, 2024
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"The technical support is excellent."
"It speeds up the process, so I can meet my deadlines."
"They have a portal where you can find any kind of integration that you need."
"The solution provides threat intelligence with EDR."
"It is a scalable solution."
"I am satisfied with the product overall."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"The most valuable features are simplicity and ease of integration."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
 

Cons

"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
"The reporting is a bit unreliable. It needs to be better."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The configuration of the solution could improve it is difficult."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"The solution should be made a bit cheaper."
"The solution’s price and technical support could be improved."
"The tool’s multi-tenancy feature must be improved."
"The dashboard performance could be improved."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
 

Pricing and Cost Advice

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"The solution is based on an annual licensing model that is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The solution's cost is reasonable."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"There is a perception that it is priced very high compared to other solutions."
"It is approx $10,000 or $20,000 per year for two user licenses."
"The solution is expensive."
"The solution's pricing needs improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
14%
Energy/Utilities Company
9%
Government
9%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
I do not know about the pricing as it was handled by the salespeople.
What needs improvement with Palo Alto Networks Cortex XSOAR?
Creating complex playbooks using coding languages, such as Python, could be easier. Sometimes the process becomes tedious and requires manual tasks.
 

Also Known As

EnCase eDiscovery
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery. Updated: October 2024.
814,649 professionals have used our research since 2012.