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OpenText Silk Test vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.1
Tricentis Tosca offers significant ROI and testing efficiency, ideal for large companies but less beneficial for short-term projects.
 

Customer Service

Sentiment score
6.9
Users rate Silk Test support highly, praising quick responses, effective service, helpful documentation, but note challenges outside the US.
Sentiment score
6.9
Tricentis Tosca's customer service is praised for responsiveness but criticized for delays and inconsistent resolution times.
 

Scalability Issues

Sentiment score
7.4
OpenText Silk Test offers scalable management for multiple users, simplifying test case handling and supporting various applications efficiently.
Sentiment score
7.3
Tricentis Tosca is highly scalable for various applications, though there are some infrastructure and licensing cost challenges.
 

Stability Issues

Sentiment score
7.6
OpenText Silk Test is largely stable, with some issues in long runs and compatibility, but strong support is praised.
Sentiment score
7.5
Tricentis Tosca is stable, reliable, and highly rated, despite occasional minor issues with environment, network, and cloud storage.
 

Room For Improvement

OpenText Silk Test needs GUI enhancements, better integration, improved documentation, and support for newer technologies and easier test scheduling.
Tricentis Tosca needs improvements in integrations, performance, UI testing, AI features, mobile support, and better customer support.
 

Setup Cost

OpenText Silk Test is costly yet competitive, suitable for desktop automation, with varied licensing and maintenance fees.
Tricentis Tosca's high licensing costs and complexity are often prohibitive for smaller organizations but beneficial for large enterprises.
 

Valuable Features

OpenText Silk Test offers a robust object model, easy scripting, cross-browser testing, and superior OCR capabilities with excellent support.
Tricentis Tosca excels in scriptless automation, model-based testing, and ease of use, making it ideal for comprehensive testing.
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
20th
Ranking in Regression Testing Tools
9th
Ranking in Test Automation Tools
21st
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Tricentis Tosca
Ranking in Functional Testing Tools
1st
Ranking in Regression Testing Tools
1st
Ranking in Test Automation Tools
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mobile App Testing Tools (1st), API Testing Tools (1st)
 

Mindshare comparison

As of December 2024, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 1.1%, down from 1.8% compared to the previous year. The mindshare of Tricentis Tosca is 19.2%, up from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

SrinivasPakala - PeerSpot reviewer
Stable, with good statistics and detailed reporting available
While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.
Antonio Oteri - PeerSpot reviewer
Ability to automate tests across various platforms and simplifies test creation
From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
17%
Manufacturing Company
8%
Energy/Utilities Company
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about OpenText Silk Test vs. Tricentis Tosca and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.